Whirlpool WGT4027EW Use & Care Guide - Page 19
Troubleshooting - Washer cont.
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Troubleshooting - Washer (cont.) In the U.S.A. In Canada First try the solutions suggested here or visit our website at www.whirlpool.com/product_help - In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Washer not performing as expected (cont.) Solution Washer won't run or fill, washer stops working (cont.) Washer not draining/ spinning, loads are still wet Check proper electrical supply. Plug into a grounded outlet or reconnect power. Do not use an extension cord. Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. Normal washer operation. Door must be closed for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle. Washer not loaded as recommended. Washer spins the dry load for several minutes before filling to determine if load is balanced. You may hear the hum of the spins. This is normal. Remove several items, rearrange load evenly in basket and add detergent. Close lid and pull Cycle knob to start washer. Do not add more than 1 or 2 additional items after cycle has started to avoid tightly packing or unbalancing. Small items may have been caught in pump or between basket and tub, which can slow draining. Empty pockets and use garment bags for small items. Used a cycle with a low spin speed. Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/spin speed for your garment. To remove extra water in the load, select Spin. Load may need to be rearranged to allow even distribution of the load in the basket. Washer not loaded as recommended. Tightly packing or unbalanced loads will not allow the washer to spin correctly, leaving the load wetter than normal. See "Using Your Washer" for loading recommendations. Check plumbing for correct drain hose Check drain hose for proper installation. Use drain hose form installation. Drain hose extends into and securely attach to drainpipe or tub. Do not tape over drain standpipe farther than 4.5" (114 mm). opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. Too much detergent causing suds Always measure and follow detergent directions for your load. to slow or stop draining and spinning. To remove extra suds, select Rinse and Spin. Do not add detergent. 19