Whirlpool WHD560CHW Owners Manual - Page 13

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/product_help - In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Dryer Operation Dryer will not run Door not closed completely. Make sure the dryer door is closed completely. START/PAUSE not touched firmly or Touch and hold START/PAUSE 2-5 seconds. held long enough. Lint filter and/or HybridCare™ filter not in place. Place filter back in dryer and make sure the handle is properly seated. LF will display if not properly seated. Household fuse is blown or circuit breaker has tripped. There may be 2 household fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. Incorrect power supply. Electric dryers require 240 V power supply. Check with a qualified electrician. Wrong type of fuse. Use a time-delay fuse. Dryer will not heat Household fuse is blown or circuit breaker has tripped. The drum may be turning, but you may not have heat. Electric dryers use 2 household fuses or circuit breakers. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. Incorrect power supply. Electric dryers require 240 V power supply. Check with a qualified electrician. Unusual Noise Thumping noise Dryer hasn't been used in a while. This is due to temporary flat spots on the drum rollers. The thumping sound will diminish after a few minutes. Rattling or vibrating noise A small object caught between the edges of dryer drum. Check the front and rear edges of the drum for small objects. Clean out pockets before laundering. Dryer isn't properly leveled. Clothing is balled up in dryer. The dryer may vibrate if not properly installed. See the Installation Instructions. All four dryer feet should be in firm contact with the floor. When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer. Loud humming or increased noise during cycle Load is packed tightly. Reduce load size to recommended load size in "Cycle Guide." Run the dryer for 5-10 minutes. Dryer Results Clothes are not drying satisfactorily or drying times are too long Lint screen is clogged with lint. HybridCare™ filter and screen is clogged with lint. Clean lint screen before each load. Clean HybridCare™ filter after every 5th cycle. Clean screen behind filter once a month. Cooling fan screen is blocked with lint. Pull dryer out and make sure cooling fan has proper ventilation. Clean cooling fan screen on back of dryer monthly, or as needed. The dryer is not level. Clothes not contacting the moisture sensors during Automatic cycles. See "Level Dryer" in the Installation Instructions. The load is too large and heavy to dry quickly. Separate the load to tumble freely. Fabric softener sheets are blocking the grille. The air outlet grille is just inside the door, behind the lint screen. Check that it is not blocked by a fabric softener sheet. Use only one fabric softener sheet, and use it only once. The dryer is located in a room with temperature below 45ºF (7ºC). Proper operation of dryer cycles requires temperatures above 45ºF (7ºC). The dryer is located in a closet. Closet doors must have ventilation openings at the top and bottom of the door. The front of the dryer requires a minimum of 1" (25 mm) of airspace, and, for most installations, the rear of the dryer requires 5" (127 mm). See the Installation Instructions. 13