Whirlpool WMH32519HV User Guide - Page 7
Whirlpool, Major Appliance, Limited Warranty - reviews
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WHIRLPOOL® MAJOR APPLIANCE LIMITED WARRANTY ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the Customer eXperience Center: ■■ Name, address and telephone number ■■ Model number and serial number ■■ A clear, detailed description of the problem ■■ Proof of purchase including dealer or retailer name and address IF YOU NEED SERVICE: 1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit www.whirlpool.com/product_help. 2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for warranty service to: Whirlpool Customer eXperience Center www.whirlpool.com/product_help In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777. If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies. ONE YEAR LIMITED WARRANTY WHAT IS COVERED WHAT IS NOT COVERED For one year from the date of 1. Commercial, non-residential, multiple-family use, or use inconsistent with published user, purchase, when this major appliance operator or installation instructions. is installed, operated and maintained according to instructions attached 2. In-home instruction on how to use your product. to or furnished with the product, 3. Service to correct improper product maintenance or installation, installation not in accordance Whirlpool Corporation or Whirlpool with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house Canada LP (hereafter "Whirlpool") wiring, fuses or water inlet hoses). will pay for Factory Specified Replacement Parts and repair labor to correct defects in materials or 4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.). 5. Defects or damage caused by the use of non-genuine Whirlpool parts or accessories. workmanship that existed when this 6. Conversion of products from natural gas or L.P. gas. major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, 7. Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by Whirlpool. your appliance will be warranted for 8. Repairs to parts or systems to correct product damage or defects caused by unauthorized the remaining term of the original service, alteration or modification of the appliance. unit's warranty period. 9. Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days. WARRANTY SHALL BE PRODUCT 10. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments REPAIR AS PROVIDED HEREIN. including but not limited to high salt concentrations, high moisture or humidity or exposure to Service must be provided by a chemicals. Whirlpool designated service company. This limited warranty is valid 11. Food or medicine loss due to product failure. only in the United States or Canada 12. Pick-up or delivery. This product is intended for in-home repair. and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required 13. Travel or transportation expenses for service in remote locations where an authorized Whirlpool servicer is not available. 14. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product. to obtain service under this limited 15. Service or parts for appliances with original model/serial numbers removed, altered or not easily warranty. determined. The cost of repair or replacement under these excluded circumstances shall be borne by the customer. DISCLAIMER OF IMPLIED WARRANTIES IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty. LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. 11/14 7