Whirlpool WOS51EC7HW Owners Manual - Page 13
Troubleshooting
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OVEN RACKS Cleaning Method: ■■ Steel-wool pad. ■■ For racks that have discolored and are harder to slide, a light coating of vegetable oil applied to the rack guides will help them slide. OVEN CAVITY AND OVEN DOOR INTERIOR Do not use oven cleaners. Food spills should be cleaned after the oven cools. At high temperatures, foods react with porcelain and staining, etching, pitting, or faint white spots can result. Cleaning Method: ■■ Self-Cleaning cycle: See the "Self-Cleaning Cycle" section first. ■■ For optimal door cleaning results, wipe away any deposits with a damp sponge before running cycle. Oven Lights The oven light(s) are standard 25-watt appliance bulbs. Before replacing, make sure the oven is cool and the controls are turned off. To Replace: 1. Disconnect power. 2. Open oven door. 3. Turn the glass bulb cover in the back of the oven counterclockwise to remove. 4. Turn bulb counterclockwise to remove from socket. 5. Replace bulb, and then bulb cover, by turning clockwise. 6. Reconnect power. TROUBLESHOOTING First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual or visit producthelp.whirlpool.com. In Canada, visit http://www.whirlpool.ca. Contact us by mail with any questions or concerns at the address below: In the U.S.A.: Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 In Canada: Whirlpool Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. Problem Nothing will operate Oven will not operate Oven temperature too high or too low Display shows messages Clean cycle did not work on all spills Warm air coming from oven vent Long preheat times Possible Causes and/or Solutions Household fuse is blown, or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Control Lock is on: "Control Lock" will display on the screen. Scroll up to unlock. Sabbath Mode is set: See the "Sabbath Mode" section. On double oven models, one oven is self-cleaning: When one oven is self-cleaning, the other oven cannot be set or turned on. Oven temperature needs adjustment: See the "Temperature Calibration" section. Power failure: On some models, reset the clock if needed. See "Preferences" in the "Tools" section. Error code (display shows letter followed by number): Press the oven Cancel keypad to clear the display. If it reapears, call for service. See the "Warranty" section for contact information. Demo Mode (product is in Demo Mode): See "To Exit Demo Mode" in the "Tools" section. Several cooking cycles between Clean cycles or spills on oven walls and doors: Run additional Clean cycles. The affresh® Kitchen and Appliance Cleaner can be used for stubborn soils. See the "Accessories" and "Self-Cleaning Cycle" sections for more information. Warm air coming from the oven vent is normal. During a self-clean cycle, the air stream is increased. The cooling fan may operate both during an oven's cycle and after the cycle has ended, causing warm air to exit from the oven vent. Not all cycles require preheating. See cycle instructions for preheat recommendations. Most cycles preheat to 350°F (177°C) in 12 to 17 minutes. Higher temperatures will take more time. Removing unused oven racks prior to preheating can help reduce preheat time. 13