Whirlpool WRF560SMYW Use & Care Guide - Page 24
Possible Causes
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PROBLEM POSSIBLE CAUSES SOLUTIONS The water dispenser will not operate properly The refrigerator is not connected to a water supply or the water supply shutoff valve is not turned on Connect the refrigerator to the water supply and turn the water shutoff valve fully open. There is a kink in the water source line A kink in the water line can reduce water flow from the water dispenser and result in hollow or irregular shaped ice. Straighten the water source line. The refrigerator has just been installed Flush and fill the water system. See "Water Dispenser." The water pressure to the house is not The water pressure to the house determines the flow from the at or above 30 psi (207 kPa) dispenser. See "Water Supply Requirements." A reverse osmosis water filtration system is connected to your cold water supply A reverse osmosis water filtration system can decrease water pressure. See "Water Supply Requirements." A water filter is installed on the refrigerator Remove filter and operate dispenser. If water flow increases, the water filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly. The refrigerator door is not closed completely Close the door firmly. If it does not close completely, see "The doors will not close completely." The refrigerator doors were recently removed Make sure the water dispenser wire/tube assembly has been properly reconnected at the top of the refrigerator door. See "Remove and Replace Refrigerator Doors and Drawer Front" Water is leaking or dripping from the dispenser system NOTE: A few drops of water after dispensing is normal. The glass was not held under the dispenser long enough Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever. Water continues to drip The refrigerator has just been installed Flushing the water system removes the air from the lines from the dispenser beyond which causes the water dispenser to drip. Flush the water the first few drops. system. See "Water Dispenser." The water filter was recently changed Flushing the water system removes the air from the lines which causes the water dispenser to drip. Flush the water system. See "Water Dispenser." Water is leaking from the back of the refrigerator The water line connections were not fully tightened See "Connect the Water Supply." Recently removed the doors and did See "Remove and Replace Refrigerator Doors and Drawer not fully tighten water line connection Front" Water from the dispenser is warm NOTE: Water from the dispenser is only chilled to 50°F (10°C) The refrigerator has just been installed Allow 24 hours after installation for the water supply to cool completely. A large amount of water was recently Allow 3 hours for the water supply to cool completely. dispensed Water has not been recently dispensed The first glass of water may not be cool. Discard the first glass of water dispensed. The refrigerator is not connected to a Make sure the refrigerator is connected to a cold water pipe. cold water pipe See "Water Supply Requirements." 24