Whirlpool WTW5840BW Use & Care Guide - Page 17

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada, www.whirlpool.ca, for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Not cleaning or removing stains Added more water to washer. Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move. It is normal for the wash load to be not completely covered in water. Added water lifts the laundry off the washplate, resulting in less effective cleaning. Washer not loaded properly. Washer is less efficient at cleaning when load is tightly packed. Load garments in loose heaps evenly around the washplate. Add only 1 or 2 additional garments after washer has started. Not using HE detergent The suds from regular detergent can keep washer from operating or using too much HE detergent. correctly. Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow manufacturer's directions based on load size and soil level. Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash temperature to improve cleaning. If using Quick Wash cycle, wash only a few items. Use Whites and Super Wash cycle for tough cleaning. See the "Cycle Guide" to match your load with the best cycle. Small amount of water still in dispenser after cycle Incorrect dispenser operation Fabric damage Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Avoid overfilling. Do not add products directly onto load. Not washing like colors together. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Normal dispenser operation. It is normal for small amounts of water to remain in dispenser. Clogged dispensers or laundry products dispensing too soon. Residual powder in dispenser. Sharp items were in pockets during wash cycle. Strings and straps could have tangled. Items may have been damaged before washing. Do not overfill dispenser, which causes immediate dispensing. Always select Fabric Softener option to assure proper dispensing. Load dispensers before starting a cycle. Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load, or use liquid HE detergent. Use only liquid chlorine bleach in the bleach dispenser. In wash water temperatures colder than 60° F (15.6° C), some detergents do not dissolve well. Soils may be difficult to remove. To avoid, select a warmer wash temperature if possible, depending on your load, or use liquid HE detergent. Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. Tie all strings and straps before starting wash load. Mend rips and broken threads in seams before washing. 17