Whirlpool WTW6500WW Use and Care Guide - Page 15
Are you using Auto Water Level? - problems
UPC - 883049147239
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Are the water inlet valve screens clogged? Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water, and check for leaks. Are the hot and cold water faucets turned on? Turn on the water. Is the water inlet hose kinked? Straighten the hoses. Does the water level seem too low, or does the washer appear to not ll completely? The Auto Water Level feature senses the size of the load and adds the correct amount of water for the load size. You may notice during a cycle that the wash load is not completely submerged in water. This is normal and necessary for clothes to move. Are you using Auto Water Level? The Auto feature senses the size of the load and adds the correct amount of water for the load size. Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Is the washer in a normal pause in the cycle? The washer may pause during certain cycles. Allow the cycle to continue. Is the washer overloaded? Wash smaller loads. See "Starting Your Washer" for maximum load size. Is there oversudsing? Cancel the current cycle. Select DRAIN & SPIN to drain the load. Re-select your desired cycle and press START. Do not add detergent. Use cold water. Is the lid open? The lid must be closed during operation. The washer will not operate with the lid open. Did you add more items to the load once the washer started? Once the load is wet, there may appear to be space for more items. Do not add more than 1 or 2 garments after the cycle has started. For best results, determine load size with dry items only. Washer continues to ll or drain, or the cycle seems stuck Is the top of drain hose lower than the control knobs on washer? The top of the drain hose must be at least 39" (990 mm) above the floor. See "Drain System" in the Installation Instructions. Does the drain hose t too tightly in the standpipe, or is it taped to the standpipe? The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See "Installation Instructions." Washer won't drain or spin; water remains in washer Is the drain hose clogged, or the end of the drain hose more than 96" (2.44 m) above the oor? See "Drain System" in the Installation Instructions. Is the lid open? The lid must be closed during operation. The washer will not operate with the lid open. Is there excessive sudsing? Always measure detergent. Follow detergent manufacturer's directions. If you have very soft water, you may need to use less detergent. Use only High Efficiency (HE) detergent. Remember, concentrated detergents such as 2x or higher will use less detergent based on load size. Use only HE High Ef ciency detergent. Wash/Rinse temperature Are the hot and cold water inlet hoses reversed? If the hot and cold water inlet hoses are reversed, the washer will display an "HC" error code at the end of the cycle. See "Connect the Inlet Hoses" in the Installation Instructions. Are you washing many loads? As your frequency of loads washed increases, the water temperature may decrease for hot and warm temperatures. This is normal. Do you have an ENERGY STAR® quali ed washer? The wash water temperatures may feel cooler to you than those of your previous washer. This is normal. Does the wash water temperature feel lower than usual? As washing progresses, the wash temperature will decrease slightly for hot and warm washes. This is normal. To reduce wrinkling, the warm rinse is regulated to be cooler than the warm wash. Excessive sudsing Did you use a non-HE detergent? Regular or hand-washing detergents are not recommended for this washer. Use only High Efficiency (HE) detergent. Remember, concentrated detergents such as 2x or higher will use less detergent based on load size. Use only HE High Ef ciency detergent. Is there excessive sudsing? Always measure detergent. Follow detergent manufacturer's directions. If you have very soft water, you might need to use less detergent. Was the cycle interrupted and then the Deep Clean option selected? The Deep Clean option should be started on a dry load only. The Deep Clean option cannot be selected after the tub has started filling with water. Cycle did not run Deep Clean option Did you select the Deep Clean option? The Deep Clean option must be selected for it to be included in a wash cycle. The Deep Clean option should be started on a dry load only. Deep Clean cannot be selected after the tub has started filling with water. The Deep Clean option is a default in the Heavy Duty cycle and may be added to other cycles. 15