Whirlpool WTW7990XG Owners Manual - Page 22

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Error Code Appears in Display oL (overloaded) appears in display Load too large. uL (unbalanced load) appears in display LF (too long to fill) appears in display Ld (too long to drain water ) appears in display Load not balanced. The washer is running a load-balance correction routine. Washer taking too long to fill. Drain extends more than 4.5" (114 mm) into standpipe. Washer taking too long to drain water. Drain extends more than 4.5" (114 mm) into standpipe. HC (Hot and Cold hoses reversed) appears in display Sd (Excess suds) appears in display Hot and cold inlet hoses have been installed incorrectly. Excessive suds in washer. Washer is running a suds reduction routine. dL (Lid cannot lock) appears in display An item in the load may be keeping the lid from locking. Solution If an overload is detected, the washer will drain any water and detergent in the washer. Remove several items and add HE detergent Close lid and press START/PAUSE. Allow the machine to continue. If the dial is flashing and the machine has stopped, redistribute the load, close the lid, and press START/PAUSE. Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drainpipe or tub. Do not tape over drain opening. See "Installation Instructions". Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. See "Installation Instructions". This code will appear at the end of the wash cycle to indicate that cold water hose is connected to the hot water inlet and hot water hose is connected to the cold water inlet. Allow the machine to continue. Use only HE detergent. Always measure detergent, and base detergent quantity on load size. Follow detergent manufacturer's instructions. If the dial is flashing, reselect your desired cycle using a cold wash temperature, and press START/PAUSE. Do not add detergent. Check for items directly under the lid. lid (Lid opened) appears in display Washer lid left open. dU (Lid cannot unlock) appears in display F## code (F-type error code) appears in display Objects on washer lid prevent it from unlocking. System error code. Close the lid to clear the display. If the lid is left open for more than 10 minutes, the cycle will reset and water in the washer will drain. Remove objects, such as a basket of laundry, from the top of the washer. Press START/PAUSE once to clear the code. Then press START/PAUSE again to restart washer. If code appears again, call for service. 22