Whirlpool WTW8040DW Use & Care Guide - Page 19

Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Incorrect dispenser operation Clogged dispensers or laundry products dispensing too soon. Do not overfill dispenser. Overfilling causes immediate dispensing. Load dispensers before starting a cycle. It is normal for small amounts of water to be remain in dispenser at the end of the cycle. Fabric softener thickens as it gets older. If there becomes an increase of fabric softener in the dispenser after a cycle, then check the age of the fabric softener and replace if needed. Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load. Liquid chlorine bleach not used in dispenser. Use only liquid chlorine bleach in the bleach dispenser. Single-dose laundry packet not dissolving Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding clothes. Follow the manufacturer's instructions to avoid damage to your items. Error Code Appears in Display F#E# code (F-type error System error code. code) appears in display Touch POWER to clear the code and exit cycle. Then touch POWER, select cycle, and then touch and hold START/PAUSE to start washer. If code appears again, call for service. F8E1 or LF (too long to fill) appears in display Washer taking too long to fill. Drain Check plumbing for correct drain hose installation. Use drain extends more than 4.5" (114 mm) into hose form and attach securely to drainpipe or tub. Do not tape standpipe. over drain opening. See Installation Instructions. Make sure water supply line is turned on. F9E1, drn, dr (drain pump system problem - long drain) appears in display Washer taking too long to drain water. Drain extends more than 4.5" (114 mm) into standpipe. Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. See Installation Instructions. F8E6 (Lid opened) appears in display Washer lid left open. Close the lid and touch Power to clear the display. If the lid is left open for more than 10 minutes, the cycle will reset and water in the washer will drain. F1E1 ACU (Appliance control fault) Internal ACU failure. Call for service. F2E5 UI/ACU mismatch Wrong ACU or UI has been installed. Call for service. F3E1 Water level sensing Pressure sensor on ACU failure. failure Call for service. F5E2 Lid lock will not lock or lid lock failure An item in the load maybe keeping the lid from locking. Check for items directly under the lid. F5E3 Lid cannot unlock Objects on washer lid prevent it from Remove objects, such as baskets of laundry, from top of washer. unlocking. F6E2 or F6E3 ACU or UI synchronization error. Communication Error: UI cannot communicate Remove power from the washer. Let washer set for 5 minutes for the washer to completely power down. Apply power to washer and check for error codes. If the error code persists call for service. 19