Whirlpool WTW8500BW Use & Care Guide - Page 17

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Incorrect dispenser operation Clogged dispensers or laundry products dispensing too soon. Do not overfill dispenser. Overfilling causes immediate dispensing. Always select Fabric Softener option to assure proper dispensing. Load dispensers before starting a cycle. It is normal for small amounts of water to be remain in dispenser at the end of the cycle. Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load. Liquid chlorine bleach not used in dispenser. Use only liquid chlorine bleach in the bleach dispenser. Single-dose laundry packet not dissolving Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding clothes. Follow the manufacturer's instructions to avoid damage to your garments. Error Code Appears in Display oL (overloaded) appears Load too large. in display If an overload is detected, the washer will drain any water and detergent in the washer. Remove several items and add HE detergent. Close lid and press START/PAUSE. uL (unbalanced load) appears in display Load not balanced. The washer is running a load-balance correction routine. Allow the washer to continue. If the dial is flashing and the washer has stopped, redistribute the load, close the lid, and press START/PAUSE. LF (too long to fill) appears in display Washer taking too long to fill. Drain Check plumbing for correct drain hose installation. Use drain extends more than 4.5" (114 mm) into hose form and attach securely to drainpipe or tub. Do not tape standpipe. over drain opening. See Installation Instructions. Ld (too long to drain Washer taking too long to drain water) appears in display water. Drain extends more than 4.5" (114 mm) into standpipe. Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. See Installation Instructions. HC (hot and cold hoses reversed) appears in display Hot and cold inlet hoses have been installed incorrectly. This code will appear at the end of the wash cycle to indicate that cold water hose is connected to the hot water inlet and hot water hose is connected to the cold water inlet. Sd (Excess suds) appears in display Excessive suds in washer. Washer is running a suds reduction routine. Allow the washer to continue. Use only HE detergent. Always measure detergent, and base detergent quantity on load size. Follow detergent manufacturer's instructions. If the dial is flashing, reselect your desired cycle using a cold wash temperature, and press START/PAUSE. Do not add detergent. dL (Lid cannot lock) appears in display An item in the load may be keeping Check for items directly under the lid. the lid from locking. lid (Lid opened) appears Washer lid left open. in display Close the lid to clear the display. If the lid is left open for more than 10 minutes, the cycle will reset and water in the washer will drain. dU (Lid cannot unlock) appears in display Objects on washer lid prevent it from Remove objects, such as a basket of laundry, from the top of the unlocking. washer. F## code (F-type error System error code. code) appears in display Press START/PAUSE once to clear the code. Then press START/PAUSE again to restart washer. If code appears again, call for service. 17