Xerox 2006NPC DocuColor 2006 Problem Solving - Page 33
Printer Error messages, Message, Possible Cause, Action
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Printer Error messages 24. Problem Solving Printer Error messages If the problem still exists after following the instructions in this table, call your service support and report the problem. Message Possible Cause Action 010-317 Call for Service There may be an electrical problem. Call your service support and report the code displayed in the message. Black Ink Low The Black Dry Ink Cartridge is low. When prompted, replace the Black Dry Ink Cartridge. Check Loading of [paper tray] in Use The input document size does not match the size of the paper in the selected tray. Select Auto Tray. Adjust the paper tray Width Guide. Clear Jam in Area 1 There is a paper jam in Refer to the Area 1 jam clearance Area 1. procedure in this chapter. Clear Jam in Area 2 There is a paper jam in Refer to the Area 2 jam clearance Area 2. procedure in this chapter. Clear Jam in Area 3 There is a paper jam in Refer to the Area 3 jam clearance Area 3. procedure in this chapter. Clear Jam in Area 4 There is a paper jam in Refer to the Area 4 jam clearance Area 4. procedure in this chapter. Clear Jam in Area 5 There is a paper jam in Refer to the Area 5 jam clearance Area 5. procedure in this chapter. Clear Jam in Area 6 There is a paper jam in Refer to the Area 6 jam clearance Area 6. procedure in this chapter. Clear Jam in Duplex Tray There is a paper jam in Refer to the Duplex Tray jam the Duplex Tray. clearance procedure in this chapter. Close Area 1 The Area 1 access cover Close the Area 1 access cover. is open. Close Area 2 The Area 2 access cover Close the Area 2 access cover. is open. Close Area 3 The Area 3 access cover Close the Area 3 access cover. is open. Close Area 4 The Area 4 access cover Close the Area 4 access cover. is open. Xerox DocuColor 2006 24-33