Xerox 2135DT Service Guide - Page 69
Unexpected colors
UPC - 042215474696
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Unexpected colors The colors produced by the printer are dramatically different from the color you expected. 1. Look for dirt or contamination on the LED heads. Clean them with a clean, alcohol-soaked, lint-free wipe. 2. If it appears that a single primary color is missing, check that imaging drum's toner cartridge to see if it is empty; the toner sensor board may not be detecting the empty sensor. 3. Inspect and clean the imaging drum unit's power terminals Ensure the spring-loaded pins travel smoothly up and down. 4. Replace any imaging drum units you suspect are defective. 5. Are the LED heads wiring harnesses undamaged and properly seated? 6. Is +3.8V (red wire) supplied to Pin 3 of each LED head assembly? If yes, replace the LED head assembly. 7. Is +3.8 V supplied to the POWER connector pins 1, 2, 3, 4, 5, 6, 7 and 8 on the junction board or at the 16-pin interconnect near the top cover hinge (under the top shield plate). Inspect the junction board's wiring connectors. If the voltage is not OK, replace the low-voltage power supply. 8. If +32 volts supplied to the POWER connector pins 7, 8, 9 and 10 on the engine controller board? Inspect the wiring harnesses or replace the low-voltage power supply. 9. Is +32V supplied to the HVOLT connector Pin 5 of the engine board. If not replace the engine controller board. Transfer the old engine controller board's EEPROM (lower-right corner of board) to the new engine controller board. 10. Inspect the high-voltage wiring harnesses. 11. Replace the high voltage power supply. 56 Phaser 2135 Color Printer