Xerox 7700DX Service Manual - Page 150
Residual Image or Ghosting, Printable s Menu, Print Paper Tips next heaviest, Support Menu
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Residual Image or Ghosting There are faint, ghostly images appearing on the page. The images may be either from a previous page or from the page currently being printed. The printer displays no error code. 1. Make sure that the paper you are using is the correct type for the printer and is correctly loaded in the printer. From the front panel's Printable Pages Menu, select Print Paper Tips Page. 2. Make sure that the paper loaded in the tray matches the paper type selected on the printer's front panel. 3. If the problem continues, set the paper type in the front panel to the next heaviest type of paper than what you are using. Below is 3041-49 a list of paper types from the heaviest weight to the lightest: Thick Cover/Index Thin Cover/Index Heavy Laser Paper Laser Paper 4. If the colors are offset by only a small amount (10 mm maximum), then calibration of the laser may be needed. This is mis-registration, not ghosting. Go to Mis-registration on page 3-119. 5. If the ghost is offset by more than 84 mm, run the Print Smears routine to clean the fuser. From the front panel's Support Menu, select Improve Print-Quality?, then select Remove Print Smears. 6. Inspect and replace the Fuser if necessary (RRP 19, on page 7-174). Note Some ghosting may appear on transparency film printing and is a limitation of the printer. 3-120 Phaser 7700 Color Laser Printer Service Manual
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