Xerox C123 System Administration Guide - Page 157

Problems using EtherTalk

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Problems using EtherTalk Cause Confirmation Method Action The machine is not connected. Check that the machine is selected in Chooser. If the machine is processing another job, the job must be completed before the machine can be connected. Select the machine in Chooser. Check that the EtherTalk port is activated or the machine is in the offline mode. Activate the port or exit the offline mode. If the machine still cannot be connected, contact the Xerox Welcome Center. Although the machine is connected, the machine does not print. Check that the machine is switched on, paper jam has occurred in the machine, or the network is faulty. If the problem remains, contact the Xerox Welcome Center. A message to reboot the machine is displayed on the touch screen. Check that the EtherTalk function has failed. Switch the machine off and on. If the message still displays, contact the Xerox Support Center. Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 System Administration Guide 157

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Problems using EtherTalk
Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 System Administration Guide
157
The machine is not
connected.
Check that the machine is
selected in Chooser. If the
machine is processing
another job, the job must be
completed before the
machine can be connected.
Select the machine in
Chooser.
Check that the EtherTalk port
is activated or the machine is
in the offline mode.
Activate the port or exit the
offline mode.
If the machine still cannot be
connected, contact the Xerox
Welcome Center.
Although the machine is
connected, the machine does
not print.
Check that the machine is
switched on, paper jam has
occurred in the machine, or
the network is faulty.
If the problem remains,
contact the Xerox Welcome
Center.
A message to reboot the
machine is displayed on the
touch screen.
Check that the EtherTalk
function has failed.
Switch the machine off and
on.
If the message still displays,
contact the Xerox Support
Center.
Cause
Confirmation Method
Action