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Paper Jams in Cover A, Green Lever A1

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16 Problem Solving Paper Jams in Cover A Follow the steps below to clear paper jams in Cover A using green levers A1 and A2. Follow the messages on the touch screen and remove jammed paper from the specified location. Green Lever A1 1. Open the bypass tray, and then open Cover A while lifting up the release lever. 2. If the jammed paper is inside the fuser unit, rotate the green lever A1 in the direction of the arrow to feed the paper from the top of the fuser unit. 3. Pull out the paper from the machine in the direction of the arrow. 4. Close the Cover A until it latches, and then close the bypass tray. Green Lever A2 1. Open the bypass tray, and then open Cover A while lifting up the release lever. 318 Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 User Guide

Section	Page
Table of Contents	3
1 Before Using the Machine	13
Xerox Welcome Center	13
Languages Displayed on the Touch Screen	14
Conventions	14
Related Information Sources	16
Cautions and Limitations	16
Safety Notes	16
WARNING - Electrical Safety Information	18
Laser Safety Information	18
Operational Safety Information	19
Maintenance Information	20
Ozone Safety Information	20
For Consumables	20
Radio Frequency Emissions	20
Product Safety Certification	21
Regulatory Information	21
CE Mark	21
For FAX Function	22
Regulatory Information for RFID	24
Environmental Compliance	24
USA	24
Canada	25
Europe	25
About License	25
Illegal Copies	28
USA	28
Canada	29
Other Countries	30
Product Recycling and Disposal	30
USA/Canada	31
European Union	31
Other Countries	31
2 Product Overview	33
Machine Components	33
System Controls	35
Services and Features	36
Power On/Off	38
Powering On	38
Powering Off	38
Ground Fault Interrupter (GFI)	38
Power Saver Modes	39
Changing the Default Time Settings	40
Modes	42
All Services	42
Features	43
Job Status	43
Machine Status	43
Job Interrupt	43
Recycled Paper	44
3 Copy	45
Copying Procedure	45
1. Load the Documents	45
2. Select the Features	47
3. Enter the Quantity	48
4. Start the Copy Job	48
5. Confirm the Copy Job in the Job Status	48
Stop the Copy Job	49
Basic Copying	49
Reduce/Enlarge	50
Paper Supply	51
2 Sided	53
Copy Output	54
Image Quality - Copy	56
Original Type	56
Lighten/Darken	57
Sharpness	57
Auto Exposure	58
Scan Options - Copy	58
Bound Originals	59
2 Sided Book Copy	60
Original Size	60
Mixed Size Originals	61
Border Erase	61
Margin Shift	62
Image Rotation	64
Mirror Image/Negative Image	65
Original Orientation	66
Output Format - Copy	66
Booklet Creation	67
Covers	69
Transparency Separators	70
Multiple-Up	71
Poster	71
Repeat Image	72
Annotation	73
Set Numbering	74
Job Assembly	75
Build Job	75
4 Fax/Internet Fax	77
Country Code for Fax Option	77
Fax/Internet Fax Procedure	78
1. Load the Documents	78
2. Select the Features	79
3. Specify the Destination	79
4. Start the Fax/Internet Fax Job	80
5. Confirm the Fax/Internet Fax Job in the Job Status	80
Stop the Fax/Internet Fax Job	81
Specifying Destinations	81
Next Recipient	82
Address Book	82
Speed Dial	83
Keyboard	83
Relay Broadcast	84
Special Characters	85
Basic Features - Fax/Internet Fax	87
Internet Fax	87
2 Sided Originals	88
Resolution	89
Original Type	89
Image Quality - Fax/Internet Fax	90
Original Type	90
Lighten/Darken	90
Scan Options - Fax/Internet Fax	90
Bound Originals	91
Scan Size	92
Mixed Size Originals	92
Reduce/Enlarge	92
Send Options - Fax/Internet Fax	93
Communication Mode	94
Priority Send/Delayed Start	94
Send Header	96
Cover Note	96
Internet Fax Comment (Mail Contents)	97
Transmission Report: Read Receipts (MDN) and Delivery Receipts (DSN)	98
Recipient Print Sets	99
Remote Mailbox	100
F Code	100
Internet Fax Profile	102
On-hook/Others - Fax	103
Polling	103
Store for Polling	104
On-hook (Manual Send/Receive)	106
5 Scan/E-mail	107
Scanning Procedure	107
1. Load the Documents	108
2. Select the Features	108
3. Start the Scan Job	109
4. Confirm the Scan Job in the Job Status	109
5. Save the Scanned Data	109
Stop the Scan Job	110
E-mail	111
Address Book	111
Keyboard	113
Sender	114
Sender’s Details	114
Change Settings	115
Save in: - Scan to Mailbox	115
Job Templates - Network Scanning	116
Save in: - Scan to FTP/SMB	117
Transfer Protocol	117
Address Book	118
Detailed Settings	118
Keyboard	119
Basic Scanning	119
Lighten/Darken	120
2 Sided Originals	120
Original Type	121
File Format	122
Image Quality	123
Lighten/Darken/Contrast	123
Sharpness	123
Auto Exposure	124
Scan Options	124
Scan Resolution	124
Bound Originals	125
Scan Size	126
Mixed Size Originals	127
Border Erase	127
Reduce/Enlarge	128
Output Format	128
Image Compression	129
Read Receipts (MDN)	129
Split Send	129
Document Name	130
Login Name	130
Password	131
Meta Data	131
6 Check Mailbox	133
Check Mailbox	133
Document List	134
7 Stored Programming	139
Using Stored Programming	139
Stored Programming	139
8 Print	141
Print Driver Features	142
Emulation Parameters	144
PCL Emulation	144
PDF	147
9 CentreWare Internet Services	149
Target Computers	149
Accessing CentreWare Internet Services	150
Standard Features - CentreWare Internet Services	150
Interface Options	150
Services	151
Job Submission	151
Job Templates	152
Jobs	156
Job List	157
Job History List	157
Job Management	158
Status	158
General	158
Trays	159
Consumables	159
Properties	160
Default User ID and Password	160
Properties Features	161
Maintenance	179
Support	179
10 Paper and Other Media	181
Loading Paper	181
Preparing Paper for Loading	181
Loading the Paper Trays	181
Bypass Tray (Tray 5)	183
Tandem Tray Module (TTM)	184
Auto Tray Switching	184
Storing and Handling Paper	184
Supported Paper Sizes and Types	185
Supported Paper Sizes	185
Supported Paper Types	188
11 Setups	189
System Settings Procedure	189
1. Entering the System Settings Mode	189
2. Customizing the Settings	190
System Settings	190
Common Settings	190
Machine Clock/Timers	191
Audio Tones	193
Screen Defaults	194
Paper Tray Attributes	195
Auto Job Promotion	197
Image Quality	197
Reports	198
Maintenance/Diagnostics	199
Other Settings	200
Copy Mode Settings	205
Basic Copying Tab	205
Copy Defaults	206
Copy Control	208
Original Size Defaults	210
Reduce/Enlarge Presets	210
Network Settings	212
Port Settings	212
Protocol Settings	215
Machine E-mail Address/Host Name	216
POP3 Server Settings	217
SMTP Server Settings	218
Domain Filter	219
Remote Authentication Server Settings	219
Other Settings	220
Print Mode Settings	220
Allocate Memory	221
Other Settings	223
Scan Mode Settings	224
Scan Defaults	225
Scan-to-FTP/SMB Defaults	226
Scan Size Defaults	226
Output Size Defaults	227
Reduce/Enlarge Presets	228
Other Settings	228
Fax Mode Settings	229
Screen Defaults	229
Fax Defaults	230
Fax Control	231
File Destination/Output Destination	234
Reduce/Enlarge Presets	235
Scan Size Defaults	235
Local Terminal Information	236
Internet Fax Control	237
E-mail/Internet Fax Settings	238
E-mail Defaults	239
Address Search (Directory Service)	239
Other Settings	242
Mailbox/Stored Document Settings	243
Mailbox Settings	243
Stored Document Settings	244
Application Communication Settings	244
SOAP - Port Status	245
Setup Menu	245
Mailbox	245
Job Flow Sheets	247
Address Book	250
Group Send	255
Comments	256
Paper Type	256
System Administrator Settings	256
System Administrator Login ID	257
System Administrator Password	257
Maximum Login Attempts	258
Login Setup/Auditron Administration	258
Create/Check User Accounts	259
Reset User Accounts	260
System Administrator Copy Meter	261
User Details Setup	261
Charge Print Settings	262
Fax Billing Data	263
Remote Login Setup	263
Login Setup/Auditron Mode	264
12 Job Status	267
Job Status	267
Current and Pending Jobs	268
Completed Jobs	269
Stored Documents	270
Charge Print	270
Secure Print	271
Sample Print	272
Delayed Print	272
Public Mailbox	273
13 Machine Status	275
Machine Status	275
Machine Information	276
Paper Tray	276
Overwrite Hard Disk	277
Print Mode	277
Fax Receiving Mode	278
Billing Meter/Print Report	279
Billing Meter	279
User Account Billing Meter	280
Print Report/List	280
Consumables	282
Faults	283
14 Authentication and Auditron Administration	285
Overview of Authentication	285
Users Controlled by Authentication	285
Types of Authentication	286
Functions Controlled by Authentication	286
Authentication for Job Flow Sheet and Mailbox	288
Job Flow Sheet Types	288
Types of Mailboxes	292
Linking Job Flow Sheets to Mailboxes	296
Overview of Auditron Administration	298
Authentication and Auditron Administration	298
Manageable Features and Services	298
15 Maintenance	305
Ordering Supplies	305
Cleaning the Machine	305
The Document Glass and Constant Velocity Transport Glass	306
The Control Panel and Touch Screen	306
The Document Feeder and Output Trays	306
Replacing the Drum Cartridge	306
Removing the Old Drum Cartridge	306
Recycling the Drum Cartridge	307
Inserting the New Drum Cartridge	308
Replacing the Toner Cartridge	309
Removing the Old Toner Cartridge	309
Inserting the New Toner Cartridge	310
Loading Staples	310
16 Problem Solving	315
Fault Clearance Procedure	315
Paper Jams	316
Paper Jams in Cover A	318
Paper Jams in Cover B	319
Paper Jams in Cover C	320
Paper Jams in Cover E	320
Paper Jams in Trays 1, 2, and 3, 4 (Optional)	321
Paper Jams in the Tandem Tray Module (Optional)	321
Paper Jams in Tray 5 (Bypass)	322
Paper Jams in the Duplex Module Cover D (Optional)	322
Paper Jams in the Finisher (Optional)	323
Document Jams	324
Troubleshooting Tables	325
Fault Codes	329
Screen Messages	338
Output Quality	339
Xerox Welcome Center	339
17 Specifications	341
Machine Specifications	341
Paper Supply	343
Paper Output	344
Electrical Specifications	344
Specifications for the Fax Feature	345
18 Glossary	347
Terms Defined	347