Xerox WC390 User Guide - Page 55

390ug.bk Page 13 Friday, April 28, 2000 12:13 PM PRINT QUALITY PROBLEMS Print Quality Problems Symptom Cause and Solution The page is white or the printout is too light to read. Toner is low or empty. Refer to Replacing the Laser Printer Cartridge in the electronic User Guide. Ensure that the sealing tape is removed from the cartridge. Refer to the Install Guide. Irregular faded patches of print appear. There is a paper quality problem. Use only paper that meets the specifications required by the printer. Toner may be unevenly distributed. Remove the Laser Printer Cartridge and shake it gently to evenly distribute the toner. Re-install the image cartridge. Ensure that the sealing tape is removed from the cartridge. Refer to the Install Guide. Black staining on prints. There is a paper quality problem. Use only paper that meets printer specifications. A Laser Printer Cartridge from another Xerox printer has been installed. Always use the same Laser Printer Cartridge with the same printer. Using a cartridge that has already been used in another printer may not give satisfactory results. Black streaks or ghost images on printouts. Clean the drum. Refer to Cleaning the Drum on page 7.9. Character voids. The paper may be too dry. Try printing with a different batch of paper. Always store paper in its original sealed package. 6 U s e r G u i d e 6.13