Yamaha HTR-5063 Owners Manual - Page 72

Troubleshooting

Page 72 highlights

Problem No sound. No picture. Cause Remedy See page Incorrect input or output cable connections. Connect the cables properly. If the problem 18 persists, the cables may be defective. If a DVI-HDMI cable is used to Display the HDMI Input Option menu for 47 connect the unit with an external the connected cable, select "Audio In," and component, then it is necessary to select the jack to use for audio input. use an audio input jack for a different input to output audio. Speaker connections are not Secure the connections. 12 secure. The HDMI components connected Connect HDMI components that support the 47 to the unit do not support the HDCP copy protection standards. HDCP copy protection standards. The audio input into the device is In the Setup menu, set the HDMI Audio Out 57 set to playback through the TV. ("Sound Setup" → "Audio Out") to other than "TV." No appropriate input source has Select an appropriate input source with 29 been selected. Input selector. The volume is turned down or Turn up the volume. - muted. Signals that this unit cannot Use an input source that has signals that can - reproduce are being input from a be reproduced on this unit. source component, such as a CD- ROM. The video signal output from this Displays the Advanced Setup menu and 67 unit is not supported by a monitor select "VIDEO" in "INIT" to reset the video connected to this unit via the parameters. HDMI OUT jack. Displays the Advanced Setup menu and set 67 "MON.CHK" to "YES." An appropriate video input is not Select an appropriate video input on the TV. - selected on the TV. APPENDIX Troubleshooting Problem No sound is output from a specific speaker. Only the center speaker outputs substantial sound. Cause The speaker is malfunctioning. Check the Speaker indicators on the front panel display. If the corresponding indicator lights up, connect another speaker and check if sound is output. The playback component or speakers are not connected properly. Output from that speaker is disabled. The volume of that speaker is set to the minimum in "Speaker Setup" in the Setup menu. (If hardly any sound comes from one channel) Speaker output balance is not set correctly. Sound may not be output from certain channels, depending on the input source or sound field program. When a monaural source sound field program is applied, for some surround decoders, sound from all channels is output from the center speaker. Remedy If sound is not output, the unit may be malfunctioning. Connect the cables properly. If the problem persists, the cables may be defective. Check the Speaker indicators on the front panel display. If the corresponding indicator is turned off, try the following. 1) Change to a different input source. 2) With the selected sound field program, sound is not output from that speaker. Select another sound field program. 3) "None" may have been selected for that speaker on this unit. Display "Speaker Setup" in the Setup menu, and set respective parameters to enable output from that speaker ("Speaker Setup" → "Config"). Display "Speaker Setup" in the Setup menu and adjust the volume ("Speaker Setup" → "Level"). Balance the volume of each speaker from "Level" in the Setup menu ("Speaker Setup" → "Level"). Try another sound field program. Try another sound field program. See page 7 12, 18 7, 50 52 52 30 30 En 72

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En
72
APPENDIX
Troubleshooting
No sound.
Incorrect input or output cable
connections.
Connect the cables properly. If the problem
persists, the cables may be defective.
18
If a DVI-HDMI cable is used to
connect the unit with an external
component, then it is necessary to
use an audio input jack for a
different input to output audio.
Display the HDMI Input Option menu for
the connected cable, select “Audio In,” and
select the jack to use for audio input.
47
Speaker connections are not
secure.
Secure the connections.
12
The HDMI components connected
to the unit do not support the
HDCP copy protection standards.
Connect HDMI components that support the
HDCP copy protection standards.
47
The audio input into the device is
set to playback through the TV.
In the Setup menu, set the HDMI Audio Out
(“Sound Setup”
“Audio Out”) to other
than “TV.”
57
No appropriate input source has
been selected.
Select an appropriate input source with
Input selector
.
29
The volume is turned down or
muted.
Turn up the volume.
Signals that this unit cannot
reproduce are being input from a
source component, such as a CD-
ROM.
Use an input source that has signals that can
be reproduced on this unit.
No picture.
The video signal output from this
unit is not supported by a monitor
connected to this unit via the
HDMI OUT jack.
Displays the Advanced Setup menu and
select “VIDEO” in “INIT” to reset the video
parameters.
67
Displays the Advanced Setup menu and set
“MON.CHK” to “YES.”
67
An appropriate video input is not
selected on the TV.
Select an appropriate video input on the TV.
Problem
Cause
Remedy
See
page
No sound is output
from a specific
speaker.
The speaker is malfunctioning.
Check the Speaker indicators on
the front panel display. If the
corresponding indicator lights up,
connect another speaker and check
if sound is output.
If sound is not output, the unit may be
malfunctioning.
7
The playback component or
speakers are not connected
properly.
Connect the cables properly. If the problem
persists, the cables may be defective.
12
,
18
Output from that speaker is
disabled.
Check the Speaker indicators on the front
panel display. If the corresponding indicator
is turned off, try the following.
1) Change to a different input source.
2) With the selected sound field program,
sound is not output from that speaker. Select
another sound field program.
3) “None” may have been selected for that
speaker on this unit. Display “Speaker
Setup” in the Setup menu, and set respective
parameters to enable output from that
speaker (“Speaker Setup”
“Config”).
7
,
50
The volume of that speaker is set
to the minimum in “Speaker
Setup” in the Setup menu.
Display “Speaker Setup” in the Setup menu
and adjust the volume (“Speaker Setup”
“Level”).
52
(If hardly any sound comes from
one channel)
Speaker output balance is not set
correctly.
Balance the volume of each speaker from
“Level” in the Setup menu (“Speaker Setup”
“Level”).
52
Sound may not be output from
certain channels, depending on the
input source or sound field
program.
Try another sound field program.
30
Only the center
speaker outputs
substantial sound.
When a monaural source sound
field program is applied, for some
surround decoders, sound from all
channels is output from the center
speaker.
Try another sound field program.
30
Problem
Cause
Remedy
See
page