ZyXEL P-841 User Guide - Page 8
POWER 12V AC Port, Turning the Prestige On, Troubleshooting
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Prestige 841-25 User's Guide POWER 12V AC Port Use only the included power adaptor. Connect the female end of the power adaptor into the port labeled POWER 12V AC on the rear panel of your Prestige. Plug the male end into a power source (wall outlet). The Prestige turns on. Check the LEDs on the front panel. Turning the Prestige On After you turn on the Prestige and have a successful VDSL connection, test your Internet connection by visiting www.zyxel.com. If you have problems connecting, see the Troubleshooting section. Troubleshooting Make sure you have securely attached the proper cables to the proper ports. Refer to The Rear Panel section for this information. If your Prestige still does not work properly, refer to the table shown next. PROBLEM The PWR LED is not on when I turn the Prestige on. The VDSL LED is not on or is blinking. The LAN 10M/100M LED(s) are off. I cannot connect to the Internet. CORRECTIVE ACTION You might have used the wrong power adaptor. Use the included power adaptor only. Refer to the power specifications. Use a different power outlet. Disconnect and connect the power adaptor to turn on the Prestige again. Your Prestige or power adaptor may have malfunctioned. Contact your local vendor. Make sure the Prestige is connected to a power source and is turned on. Check the connection to the telephone wall jack. Connect the VDSL port to a different telephone wall jack. If the problem continues, contact your DSL service provider. Check the connection between the Prestige and the LAN devices. Refer to The Rear Panel section. If the problem continues, contact your DSL service provider. Contact your DSL service provider. Operating Environment Ensure optimal performance by adhering to the operating parameters listed next. Temperature 0o - 50o Celsius (32o - 122o Fahrenheit) Humidity 10% - 90% 7