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1996 Buick Riviera Owner's Manual - Page 346

1996 Buick Riviera Manual

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Sectir:~I 8 Custc ~~~ ~ Assistance Information Here youwill-find out how to contact,Buick if you need assistance. Thissection also tells you how to obtain service publicationsand how to report any safety defects. This section includes information on: e The Customer Satisfaction Procedure 0 Customer Satisfaction Procedure Customer Assistancefor Text Telephone (TTY) Users Roadside Assistance Courtesy Transportation BBB Auto Line - Alternative Dispute Resolution Program Reporting Safety Defects Service and Owner Publications Your satidaction and goodwill are important to your you dealer and Buick. Normally, any concern may have

Section	Page
Table of Contents	2
Seats and Restraint Systems	14
Seats and Seat Controls	14
Safety Belts: They're for Everyone	19
Here Are Questions Many People Ask About Safety Belts -- and the Answers	23
How to Wear Safety Belts Properly	24
Driver Position	24
Supplemental Restraint System SRS	31
Safety Belt Use During Pregnancy	37
Right Front Passenger Position	37
Center Passenger Position	38
Rear Seat Passengers	39
Rear Safety Belt Comfort Guides for Children and Small Adults	43
Children	45
Child Restraints	47
Larger Children	55
Safety Belt Extender	58
Checking Your Restraint Systems	58
Replacing Restraint System Parts After a Crash	59
Features and Controls	62
Keys	62
Door Locks	64
Trunk	73
Theft	74
Universal Theft-Deterrent	75
PASS-Key II	77
New Vehicle "Break-In”	78
Ignition Key Positions	78
Starting Your Engine	80
Engine Coolant Heater	81
Automatic Transaxle Operation	82
Parking Brake	86
Shifting Into Park (P)	87
Shifting Out of PARK (P)	90
Parking Over Things That Burn	90
Engine Exhaust	91
Running Your Engine While You're Parked	91
Windows	92
Tilt Wheel	93
Turn Signal Multifunction Lever	94
Windshield Wipers	96
Lamps	103
Mirrors	108
Storage Compartments	110
Ashtrays and Cigarette Lighter	115
Universal Transmitter	117
The Instrument Panel	120
Warning Lights, Gages and Indicators	124
Comfort Controls and Audio Systems	138
Comfort Controls	138
Air Conditioning	141
Heating	141
Ventilation System	142
Rear Window Defogger	143
Audio Systems	145
Setting the Clock	145
AM-FM Stereo with Cassette Tape and Compact Disc Player with Automatic Tone Control	145
Theft Deterrent Feature	150
Care of Your Cassette Tape Player	154
Care of Your Compact Discs	154
Power Antenna Mast Care	155
Your Driving and the Road	158
Defensive Driving	158
Drunken Driving	159
Control of a Vehicle	162
Braking	162
Steering	166
Steering in Emergencies	167
Off-Road Recovery	168
Passing	169
Loss of Control	170
Driving at Night	171
Driving in Rain and on Wet Roads	173
City Driving	176
Freeway Driving	177
Before Leaving on a Long Trip	178
Highway Hypnosis	179
Hill and Mountain Roads	179
Winter Driving	181
Loading Your Vehicle	185
Problems on the Road	196
Hazard Warning Flashers	196
Jump Starting	197
Towing Your Vehicle	202
Engine Overheating	208
If a Tire Goes Flat	217
Changing a Flat Tire	218
Compact Spare Tire	227
If You're Stuck: In Sand, Mud, Ice or Snow	228
Service and Appearance Care	230
Service	230
Fuel	232
Checking Things Under the Hood	237
Engine Oil	241
Air Cleaner	245
Automatic Transaxle Fluid	248
Engine Coolant	250
Power Steering Fluid	254
Windshield Washer Fluid	255
Brakes	257
Bulb Replacement	262
Appearance Care	276
Cleaning the Inside of Your Bnick	277
Care of Safety Belts	280
Cleaning the Outside of Your Buick	281
Appearance Care Materials Chart	284
Vehicle Identification Number VIN	285
Electrical System	286
Replacement Bulbs	294
Capacities and Specifications	295
Maintenance Schedule	300
Introduction	300
Your Vehicle and the Environment	300
How this Section is Organized	301
Part A: Scheduled Maintenance	302
Using Your Maintenance Schedule	302
Selecting the Right Schedule	302
Maintenance Schedule	303
Short Trip/City Maintenance Schedule	305
Long Trip/Highway Maintenance Schedule	326
Part B: Owner Checks and Services	335
At Each Fuel Fill	335
At Least Once a Month	335
At Least Twice a Year	336
Part C: Periodic Maintenance Inspections	339
Part D: Recommended Fluids and Lubricants	340
Part E: Maintenance Record	342
Customer Assistance Information	346
Customer Satisfaction Procedure	346
Custolner Assistance for Text Telephone TTY Users	348
Roadside Assistance	349
GM Participation in BBB Auto Line - Alternative Dispute Resolution Program	351
Reporting Safety Defects to the United States Government	352
Reporting Safety Defects to the Candian Government	353
Reporting Safety Defects to General Motors	353
Service and Owner Publications	354

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