1996 Buick Riviera Owner's Manual - Page 348

For prompt assistance, please have the following information available to give the Customer Assistance Representative: e Your name, address, home and business telephone numbers Vehicle Identification Number (Thisis available from the vehicle registratian-ortitle, or the plate at the top left the instrument panel and visible of through the windshield!) e, Dealership name and location 0 0 When contacting Buick, please remember that your concern will likely be resolved the dealership, using i n the dealer's facilities, equipment.and personnel. That is a why we suggestyon follow Step One first if you have concern. Custolner Assistance for Text Telephone, (TTY) Users To assist customers whoare deaf, hardof hearing, or speech-impaired and who use Text Telephones (TTYs), Buick hasTTY equipment available at its Customer Assistance Center.Any TTY usercan commuriicate with Buick by diahg: 1-800-83-BUICK. (TTY users .in Canada can dial 1,-800-263,-3830.) Vehicle delivery date and present mileage Nature of concern We encourage you i call us so we can give your inquiry o prompt attention. However, you wish to write if Buick, writeto: Buick Motor Division Customer Assistance Center 902 E. Hamilton Avenue Flint, MI, 48550 Refer to your Warranty and Owner Assistance Informati.on.booklet for addresses Canadim and GM of Overseas offices.