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1995 Cadillac Fleetwood Owner's Manual - Page 284

1995 Cadillac Fleetwood Manual

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/p- ' c J \ Section 7 CustomerAssistanceInformation Here you will 5nd out how to contact Cadillac you need if assistance. This section also tells you how to obtain service publications and how to report any safety defects. Customer Satisfaction Procedure This section includes information on: 0 0 The Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Roadside Service Gold Key Courtesy Transportation 0 0 0 BBB Auto Line - Alternative Dispute Resolution Program Reporting Safety Defects Service and Owner Publications 0 0 Your satisfaction and goodwill are important to your dealer and Cadillac. Normally, any concern you may 7-1

Section	Page
Table of Contents	2
Seats and Restraint Systems	16
Seats and Seat Controls	16
Safety Belts: They’re for Everyone	20
Why Safety Belts Work	21
Here are Questions Many People Ask About Safety Belts, and the Answers	24
How to Wear Safety Belts Properly	25
Driver Position	25
Supplemental Inflatable Restraint (SIR) System	32
Safety Belt Use During Pregnancy	38
Right Front Passenger Position	39
Rear Seat Passengers	41
Center Rear Passenger Position	44
Children	45
Child Restraints	47
Larger Children	56
Safety Belt Extender	59
Checking Your Restraint Systems	59
Replacing Restraint System Parts After a Crash	59
Features and Controls	60
Keys	60
Door Locks	62
Keyless Entry System	65
Trunk	67
Theft	69
PASS Key II	71
New Vehicle "Break-In"	73
Ignition Key Positions	73
Starting Your Engine	75
Engine Coolant Heater	77
Automatic Transmission Operation	78
Parking Brake	81
Shifting Into Park	82
Shifting out of Park	85
Parking Over Things That Burn	86
Engine Exhaust	86
Power Windows	88
Turn Signal/Multifunction Lever	89
Windshield Wipers	92
Lamps	97
Mirrors	101
Storage Compartments	103
Ashtrays and Cigarette Lighter	105
Sun Visors	106
Instrument Panel	110
Warning Lights, Gages and Indicators	113
Comfort Controls and Audio Systems	128
Comfort Controls	128
Ventilation System	130
Defogging and Defrosting	131
Audio Systems	131
Setting the Clock	131
AM-FM Stereo with Cassette Player	132
AM-FM Stereo with Cassette and Compact	135
Theft-Deterrent Feature	140
Understanding Radio Reception	142
Care of Your Cassette Tape Player	144
Care of Your Compact Discs	144
Power Antenna Mast Care	145
Your Driving and the Road	146
Defensive Driving	146
Drunken Driving	147
Control of a Vehicle	150
Braking	150
Steering	155
Off-Road Recovery	157
Passing	157
Loss of Control	158
Driving at Night	160
Driving in Rain and on Wet Roads	162
City Driving	165
Freeway Driving	166
Before Leaving on a Long Trip	167
Highway Hypnosis	168
Hill and Mountain Roads	168
Winter Driving	170
Loading Your Vehicle	174
Towing a Trailer	176
Problems on the Road	186
Hazard Warning Flashers	186
Jump Starting	187
Towing Your Vehicle	192
Engine Overheating	197
If a Tire Goes Flat	205
Changing a Flat Tire	205
Compact Spare Tire	215
If You’re Stuck: In Sand, Mud, Ice or Snow	217
Service and Appearance Care	218
Service	218
Fuel	219
Fuels in Foreign Countries	221
Filling Your Tank	221
Checking Things Under the Hood	223
Engine Oil	226
Air Cleaner	231
Automatic Transmission Fluid	233
Rear Axle	236
Engine Coolant	237
Surge Tank Pressure Cap	240
Power Steering Fluid	241
Windshield Washer Fluid	242
Brakes	243
Battery	248
Wiper Blade Replacement	255
Tires	256
Appearance Care	265
Cleaning the Inside of Your Cadillac	265
Care of Safety Belts	268
Cleaning the Outside of Your Cadillac	269
Appearance Care Materials Chart	272
Vehicle Identification Number (VIN)	273
Electrical System	274
Replacement Bulbs	280
Capacities and Specifications	280
Customer Assistance Information	284
Customer Satisfaction Procedure	284
Customer Assistance for Text Telephone TTY Users	286
Roadside Service	287
Roadside Service for the Hearing or Speech Impaired	289
Gold Key Courtesy Transportation	290
GM Participation in BBB AUTO Line Alternative Dispute Resolution Program	291
Reporting Safety Defects to the United States Government	293
Reporting Safety Defects to the Candian Government	293
Reporting Safety Defects to General Motors	294
Service and Owner Publications	294

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