1995 Cadillac Fleetwood Owner's Manual - Page 285

I have with your velucle can behandled by your selling or servicing dealer. Your dealer has the facility, trained technicians, special tools and up-to-date information to promptly address any issue which may arise. Cadillac has empowered its dealers to make decisions and repair vehicles, and they are eager to resolve your concern to your complete satisfaction. your concern has not been If resolved to your satisfaction, take following steps: the For help outside the United 'Statesan&%anada, call of the following numbers as appropriate: In Mexico: (525) 625-3256 In Puerto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish) In the U.S. Virgin Islands: 1-800-496-9994 STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the Sales, Service, or Parts Manager, contact the owner of the dealership or the General Manager. STEP TWO-- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-458-8006. In Canada, contact GM of Canada Customer Assistance Center in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In the Dominican Republic: 1-800-75 1-4135 (English) or 1-800-75 1-4136 (Spanish) In the Bahamas: 1-800-389-0009 In Bermuda, Barbados, Antigua and the British Virgin Islands: 1-800-534-0122 In all other Caribbean countries: 1-809-763- 1315 In other overseas locations, callGM North American Export Sales in Canada at 1-905-644-4112 7-2