2008 Cadillac STS Owner's Manual - Page 469

Section 7 Customer Assistance Information Reporting Safety Defects ...7-14 Reporting Safety Defects to the United States Government ...7-14 Reporting Safety Defects to the Canadian Government ...7-14 Reporting Safety Defects to General Motors ...7-14 Service Publications Ordering Information ...7-15 Vehicle Data Recording and Privacy ...7-16 Event Data Recorders ...7-16 OnStar® ...7-17 Navigation System ...7-17 Radio Frequency Identification (RFID) ...7-17 Customer Assistance and Information ...7-2 Customer Satisfaction Procedure ...7-2 Online Owner Center ...7-4 Customer Assistance for Text Telephone (TTY) Users ...7-5 Customer Assistance Offices ...7-5 GM Mobility Reimbursement Program ...7-6 Roadside Service ...7-6 Scheduling Service Appointments ...7-9 Courtesy Transportation ...7-9 Collision Damage Repair ...7-11 7-1