2008 Cadillac STS Owner's Manual - Page 482

Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, inform the National Highway Traffic Safety Administration (NHTSA) immediately, in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation. If it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer/retailer, or General Motors. To contact NHTSA, call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA 400 Seventh Street, SW. Washington D.C., 20590 You can obtain information about motor vehicle safety from http://www.safercar.gov. Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately, in addition to notifying General Motors of Canada Limited. Call them at 1-800-333-0510 or write to: Transport Canada Road Safety Branch 2780 Sheffield Road Ottawa, Ontario K1B 3V9 Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169 Detroit, MI 48232-5169 In Canada, call 1-888-446-2000, or write: Canadian Cadillac Customer Communication Centre, CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 7-14