2008 Cadillac STS Owner's Manual - Page 475

Emergency Road Service is performed on site for the following situations: • Trip Routing Service: Upon request, Cadillac Roadside Service will send you detailed, computer personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with helpful travel information pertaining to your trip. Please allow three weeks before your planned departure date. In Canada, trip routing requests will be limited to six per calendar year. • Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station (approximately $5 in Canada). In Canada, for safety reasons, propane and other alternative fuels will not be provided through this service. • Lock-out Service: Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. A remote unlock may be available if you have an active OnStar® subscription. To ensure security, the driver must present personal identification before lock-out service is provided. In Canada, the vehicle registration is also required. • Trip Interruption Benefits and Assistance: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 60 months/ 100,000 miles (160 000 km) warranty period. Items covered are hotel, meals, and rental car. • Emergency Tow From a Public Roadway or Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling crash. Winch-out assistance is provided when the vehicle is mired in sand, mud, or snow. • Alternative Service (Canada only): There may be times when Roadside Service cannot provide timely assistance. Your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Cadillac Roadside Service®. Cadillac and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. • Flat Tire Change: Installation of a spare tire in good condition, when equipped and properly inflated, is covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. • Jump Start: A battery jump start is covered at no charge if the vehicle does not start. 7-7