2008 Cadillac STS Owner's Manual - Page 476

Cadillac Technician Roadside Service (U.S. only) Cadillac's exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner in the United States with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service. A dealer technician will travel to your location within a 30 mile radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs. • Location of the vehicle • Model, year, color, and license plate number of the vehicle • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle • Description of the problem Towing and Road Service Exclusions Specifically excluded from Roadside Service coverage are towing or services for vehicles operated on a non-public roadway or highway, fines, impound towing caused by a violation of local, Municipal, State, Provincial or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices. Roadside Service is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Cadillac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Service program at any time without notification. Calling for Assistance For prompt and efficient assistance when calling, please provide the following to the Roadside Service Representative: • Your name, home address, and home telephone number • Telephone number of your location 7-8