2011 Cadillac DTS Owner's Manual - Page 31

How OnStar Service Works Q : Push this blue button to connect to a specially trained OnStar Advisor to verify your account information and to answer questions. Push this red emergency button to get priority help from specially trained OnStar Emergency Advisors. OnStar service requires wireless communication networks and the Global Positioning System (GPS) satellite network. Not all OnStar services are available everywhere or on all vehicles at all times. OnStar service can't work unless your vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area, and the wireless service provider has coverage, network capacity, reception, and technology compatible with OnStar's service. Service involving location information about your vehicle can't work unless GPS signals are available, unobstructed, and compatible with the OnStar hardware. The vehicle has to have a working electrical system and adequate battery power for the OnStar equipment to operate. OnStar service may not work if the OnStar equipment isn't properly installed or you haven't maintained it and your vehicle is in good working order and in compliance with all government regulations. If you try to add, connect, or modify any equipment or software in your vehicle, OnStar service may not work. Other problems OnStar can't control may prevent service to you, such as hills, tall buildings, tunnels, weather, electrical system design and architecture of your vehicle, damage to important parts of your vehicle in a crash, or wireless phone network congestion or jamming. ]: X: Push this button for hands‐free, voice‐activated calling and to give voice commands for Hands‐Free Calling and Turn‐by‐Turn Navigation. Automatic Crash Response, Emergency Services, Crisis Assist, Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock, Roadside Assistance, Turn‐by‐Turn Navigation, and Hands‐Free Calling are available on most vehicles. Not all OnStar services are available on all vehicles. For more information, see the OnStar Owner's Guide; visit www.onstar.com (U.S.) or www.onstar.ca (Canada); contact OnStar at 1-888-4-ONSTAR (1‐888‐466‐7827) or TTY 1‐877‐248‐2080; or push Q to speak with an OnStar Advisor 24 hours a day, 7 days a week. For a full description of OnStar services and system limitations, see the OnStar Owner's Guide in the glove box. OnStar service is subject to the OnStar Terms and Conditions included in the OnStar Glove Box Kit. 1-25