2015 Cadillac ATS Owner Manual - Page 408

Customer Information Cadillac Owner Centre (Canada) cadillacowner.ca Visit the Cadillac Owner Centre: . 13-5 Calling for Service When calling Roadside Service, have the following information ready: . Chat live with online help representatives. Locate owner resources such as lease-end, financing, and warranty information. Retrieve favorite articles, quizzes, tips, and multimedia galleries organized into the Featured Articles and Auto Care Sections. Download owner manuals. Find Cadillac-recommended maintenance services. . Your name, home address, and home telephone number. Telephone number of your location. Location of the vehicle. Model, year, color, and license plate number of the vehicle. Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle. Description of the problem. Roadside Service is not a part of the New Vehicle Limited Warranty. General Motors North America and Cadillac reserve the right to make any changes or discontinue the Roadside Service program at any time without notification. General Motors North America and Cadillac reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times. . . . . . Cadillac Owner Privileges™ . . . . Coverage Services are provided up to 6 years/ 110 000 km (70,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. . Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar. For security reasons, the driver must present identification before this service is given. Roadside Service U.S.: 1-800-224-1400. Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year.