2015 Cadillac ATS Owner Manual - Page 409

13-6 . Customer Information Cadillac Technician Roadside Service (U.S. Only) Cadillac's exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner in the United States with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service. A dealer technician will travel to your location within a 30-mile radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs... Emergency Tow from a Public Road or Highway: Tow to the nearest Cadillac dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is not given when the vehicle is stuck in the sand, mud, or snow. Flat Tire Change: Service to change a flat tire with a spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is your responsibility for the repair or replacement of the tire if it is not covered by the warranty. Battery Jump Start: Service to jump start a dead battery. Trip Interruption Benefits and Service: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 6 years/110 000 km (70,000 mi) Powertrain warranty period. Items considered are hotel, meals, and rental car. Legal fines. Mounting, dismounting, or changing of snow tires, chains, or other traction devices. . Service is not provided if a vehicle is in an area that is not accessible to the service vehicle or is not a regularly traveled or maintained public road, which includes ice and winter roads. Off-road use is not covered. Services Specific to Canadian-Purchased Vehicles . . . Fuel delivery: Reimbursement is up to 7 liters. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. Lock-Out Service: Vehicle registration is required. Trip Interruption Benefits and Service: Pre-authorization, original detailed receipts, and a copy of the repair orders are required. Once authorization has been received, the Roadside . . Services Not Included in Roadside Service . Impound towing caused by violation of any laws.