1997 Chevrolet Suburban Owner's Manual - Page 411

For prompt assistance, please have the following information available to give the Customer Assistance Representative: Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from thevehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern Refer to your Warranty and Owner Assistance Information booklet for addresses of GM Overseas offices. When contacting Chevrolet, please remember that your concern will likely be resolved in the dealership, using the dealer's facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. 0 0 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-833-CHEV. (TTY users in Canada can dial 1-800-263-3830.) We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Chevrolet, address your inquiry to: Chevrolet Motor Division Chevrolet CustomerAssistance Center P.O. Box 7047 Troy, MI 48007-7047 In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, OntarioL1H 8P7