2001 Chevrolet Impala Owner's Manual - Page 137

Premium Services (Includes Safety and Security Services) D Route Support -- An advisor can provide directions Global positioning capabilities used to deliver OnStar Service will not be available if satellite signals are obstructed. OnStar will not function if the vehicle's battery is discharged or disconnected. It may also be inoperative if the vehicle is in an accident and the OnStar or vehicle electrical system components are damaged. Safety and security services are provided by existing governmental emergency service providers. OnStar will use reasonable efforts to contact the appropriate emergency service provider and request assistance but cannot promise that they will respond to the call in a timely manner or at all. or guidance to anywhere you want to go. In addition, they can help you locate gas stations, rest areas, ATMs, hospitals, hotels, stores, eateries and more. D Concierge Services -- The concierge advisor can obtain tickets, reservations, or help with vacation/trip planning and other unique items and services. in the event that you are unable to drive. D Ride Assist -- An advisor can locate transportation OnStar System Limitations Complete limitations can be found on the Subscriber Services Agreement. OnStar Service is: Assist Handles An assist handle above each passenger door can be used when getting out of your vehicle. The rear assist handles also include courtesy and reading lamps. See "Interior Lamps" in the Index. D available in the United States and Canada; D available when the vehicle is within the operating range of a cellular provider; Garment Hooks For your convenience, garment hooks are attached to the rear trim near the roof of the vehicle. D subject to limitations caused by atmospheric conditions, such as severe weather or topographical conditions, such as mountainous terrain; D subject to cellular carrier equipment limitations. 2-67