1999 Ford Mustang Owner Guide 1st Printing - Page 194

Customer assistance general manager of the dealership. In most cases, your concern will be resolved at this level. Ford Motor Company and Ford of Canada dealerships also carry genuine Ford parts and accessories, providing you with original equipment reliability. Away from home If you are away from home when your vehicle needs service, or if you need more help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, Michigan 48121 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) In Canada: Customer Assistance Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) Please have the following information available when contacting Ford Customer Assistance: • Your telephone number (home and business) • The name of the dealer and the city where the dealership is located • The year and make of your vehicle • The date of vehicle purchase • The current odometer reading • The vehicle identification number (VIN) 194