2002 Ford Crown Victoria Owner's Manual - Page 187

Cleaning WASHING NON-PAINTED PLASTIC EXTERIOR PARTS Use Detail Wash (ZC-3-A) for routine cleaning. If tar or grease spots are present, clean with Extra Strength Tar and Road Oil Removal (B7A-19520-AA). Use only approved products to clean plastic parts. These products are available from your authorized Ford, Lincoln or Mercury dealer. WASHING THE EXTERIOR LAMPS In order to avoid scratching the plastic lamps, do not use dry paper towels, non-approved chemical solvents or abrasive cleaners. Use a soft cloth and a solution of Triple Clean (EOAZ-19526-AA), mixed properly with water, in order to remove bug residue. If tar or grease spots are present, clean with Extra Strength Tar and Road Oil Removal (B7A-19520-AA). CLEANING THE WINDSHIELD, WIPER BLADES AND REAR WINDOW If the wiper does not wipe properly, substances on the windshield, rear window or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, tree sap, or other organic contamination. Do not clean the windshield or rear window glass with abrasives, as they may cause scratches. Do not use fuel, kerosene, or paint thinner to clean the windshield, rear window or the wiper blades as damage may occur. Clean the outside of the windshield or rear window with a non-abrasive cleaner such as Ultra Clear Spray Glass Cleaner (E4AZ-19C507-AA), available from your authorized Ford, Lincoln or Mercury dealer. If after cleaning the glass surface, the water sheets from the glass (e.g., does not bead), then the window is clean. The windshield, rear window and wiper blades should be cleaned regularly. Wiper blades can be cleaned with isopropyl (rubbing) alcohol or windshield washer solution. Be sure to replace wiper blades when they appear worn or do not function properly. 187