2007 Ford Escape Warranty Guide 5th Printing
2007 Ford Escape Manual
2007 Ford Escape manual content summary:
- 2007 Ford Escape | Warranty Guide 5th Printing - Page 1
Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer [email protected] In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, - 2007 Ford Escape | Warranty Guide 5th Printing - Page 2
Warranty Repairs? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2007-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 4. IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. Virgin Islands) 5. FEDERAL - 2007 Ford Escape | Warranty Guide 5th Printing - Page 3
with the Livery Service Package or a 2007-model Crown Victoria Police Interceptor equipped with the Fleet Crown Police Package Option, refer to the Addendum Card that was given to you when you took delivery of your vehicle for further explanation of the amendments to the New Vehicle Limited Warranty - 2007 Ford Escape | Warranty Guide 5th Printing - Page 4
into service (for customer may find that a vehicle was damaged before he or she took delivery. If you see any damage when you receive your vehicle, notify your dealership within one week. MAINTAIN YOUR VEHICLE PROPERLY Your glove compartment contains an Owner Guide and a Scheduled Maintenance Guide - 2007 Ford Escape | Warranty Guide 5th Printing - Page 5
owner of the vehicle. During the Bumper to Bumper Warranty period, dealers may receive instructions to provide no-cost, service-type improvements - not originally included in your Scheduled Maintenance Guide - intended to increase your overall satisfaction with your vehicle. Sometimes Ford may offer - 2007 Ford Escape | Warranty Guide 5th Printing - Page 6
Limited Warranty and the Emissions Warranties described in this booklet apply to your vehicle if: • it was originally purchased through the Ford Worldwide Direct Marketing Operations Military Sales Territories, or Canada. In some cases, however, you may have to pay the servicing Ford dealer in - 2007 Ford Escape | Warranty Guide 5th Printing - Page 7
Limited Warranty for your 2007-model vehicle LIMITATIONS AND DISCLAIMERS All of the warranties in this booklet are subject to the following limitations Owner Guide and Scheduled Maintenance Guide. Ford recommends that you maintain copies of all maintenance records and receipts for review by Ford - 2007 Ford Escape | Warranty Guide 5th Printing - Page 8
vehicle, the cost of rental vehicles, fuel, telephone, travel, meals, or or in any other representative capacity. Ford shall not be liable purposes), if a special purpose was specifically disclosed to Ford itself not merely that purpose. These implied warranties are limited, to the extent allowed by law - 2007 Ford Escape | Warranty Guide 5th Printing - Page 9
the law of the state in which you purchased your Ford vehicle. Some states do not allow Ford to limit how long an implied warranty lasts or to exclude or limit incidental or consequential damages, so the limitation and exclusions described above may not apply to you. NOTE: This information about the - 2007 Ford Escape | Warranty Guide 5th Printing - Page 10
coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. Please refer to the description of warranty coverage for more specific information. For each type of coverage, the chart shows two measures: • years in service • miles driven The measure that occurs first determines how - 2007 Ford Escape | Warranty Guide 5th Printing - Page 11
, Ford provides the New Vehicle Limited Warranty in order to remedy any and any implied warranty, is limited to repair, replacement, or adjustment not covered by the New Vehicle Limited Warranty are described on pages 12 new vehicle. The New Vehicle Limited Warranty covers tire defects in factory - 2007 Ford Escape | Warranty Guide 5th Printing - Page 12
: all internal lubricated parts, cylinder block, cylinder heads, electrical fuel pump, electronic engine control unit, engine mounts, flywheel, injection pump, manifold (exhaust and intake), manifold bolts, oil pan, oil pump, seals and gaskets, thermostat, thermostat housing, timing chain cover - 2007 Ford Escape | Warranty Guide 5th Printing - Page 13
, fuel tank and frame mounted fuel conditioning module sometimes referred to as the frame mounted pump/filter/water separator), high pressure lines, gaskets and seals, glow plugs, turbocharger, powertrain control module, electronic driver unit, injectors, injection pressure sensor, high pressure oil - 2007 Ford Escape | Warranty Guide 5th Printing - Page 14
of your 2007-model Expedition EL Limousine for details of the Ford Limousine Limited Warranty. See fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be ingested into the engine • misuse of the vehicle, such a driving over curbs - 2007 Ford Escape | Warranty Guide 5th Printing - Page 15
include, but are not limited to lift kits, oversized tires, roll limited coverage on windshield stress cracks will be provided for the first 12 months in service, Scheduled Maintenance Guide. Some examples of maintenance and normal wear are oil changes oils, lubricants, other fluids oil/air filters - 2007 Ford Escape | Warranty Guide 5th Printing - Page 16
company; this will void the New Vehicle Limited Warranty • converted Expedition EL Limousines that are not equipped with the Limousine Builder's Package (17L) Option, or if the wheelbase is extended beyond 140 inches, or if the Gross Vehicle Weight Rating (GVWR) exceeds 9,900 pounds. See important - 2007 Ford Escape | Warranty Guide 5th Printing - Page 17
37) 4. In addition ...ROADSIDE SERVICE ASSISTANCE (UNITED STATES, PUERTO RICO if within 35 miles • Flat tire change • Fuel delivery (limited to two occurances in a 12-month period) • roadside assistance and charge your credit card unless the problem is covered by another Ford warranty. Ford will pay - 2007 Ford Escape | Warranty Guide 5th Printing - Page 18
Ford Motor Company provides, in compliance with Federal requirements. The warranties are: • Emissions Defects Warranty • Emissions Performance Warranty For full details on emissions control coverage, see: ➡ Emissions Defect Warranty (page 17) ➡ Emissions Performance Warranty (page 18) ➡ What is - 2007 Ford Escape | Warranty Guide 5th Printing - Page 19
GVWR of 8,500 pounds or less) - 8 years or 80,000 miles (whichever occurs first) for catalytic converter, onboard emissions diagnostic device, natural gas vehicle (NGV) module (Bi-fuel vehicle weight over 8,500 pounds) - 5 years or 100,000 miles (whichever occurs first) for covered diesel engine - 2007 Ford Escape | Warranty Guide 5th Printing - Page 20
according to the instructions on proper care in the Owner Guide, the Scheduled Maintenance Guide, and this booklet GVWR of 8,500 pounds or less) - 8 years or 80,000 miles (whichever occurs first) for catalytic converter, onboard emissions diagnostic device, natural gas vehicle (NGV) module (Bi-fuel - 2007 Ford Escape | Warranty Guide 5th Printing - Page 21
• Air Flow Sensor • Fuel Injector Supply Manifold • Air/Fuel Feedback Control • Fuel Sensor (1) System and Sensors • Fuel Tank (non diesel only) • Air Induction System • Fuel Tank Pressure Control • Attitude Compensation System Valve (1) • Catalytic Converter • High Voltage Battery (HEV) • Cold - 2007 Ford Escape | Warranty Guide 5th Printing - Page 22
Flow Sensor Air Induction System Catalytic Converter Cold Start Enrichment System Electronic Engine Control Sensors and Switches Electronic Engine Control Unit (ECU) Emissions Label Exhaust Gas Recirculation (EGR) System Exhaust Manifold Fuel Injection System Fuel Injector Supply Manifold Intake - 2007 Ford Escape | Warranty Guide 5th Printing - Page 23
if your vehicle or a part has failed because of abuse, neglect, improper maintenance, unapproved modifications, or any items included in What Is Not Covered?, pages 12-15. If you need more information about getting service under the Federal Emissions Performance Warranty, or if you want to report - 2007 Ford Escape | Warranty Guide 5th Printing - Page 24
Control Information label will indicate certified for sale in California or conforms to California regulations) and registered in California, Maine, Massachusetts, New York or Vermont. Also, diesel engine vehicles over 14,000 pounds (GVWR) registered in Maine, Massachusetts, or Pennsylvania qualify - 2007 Ford Escape | Warranty Guide 5th Printing - Page 25
For full details about coverage under California requirements for emissions control, see: ➡ Defects Warranties (pages 24-32) ➡ Performance Warranty (pages 24-25) ➡ What Is Covered? (pages 27-31) ➡ What Is Not Covered? (page 31) 23 - 2007 Ford Escape | Warranty Guide 5th Printing - Page 26
if your vehicle is certified for sale in California and registered in California, Maine, Massachusetts, New York or Vermont, or for diesel engine vehicles over 14,000 pounds GVWR registered in Maine, Massachusetts, or Pennsylvania.) The California Air Resources Board and Ford Motor Company - 2007 Ford Escape | Warranty Guide 5th Printing - Page 27
required maintenance listed in your owner's manual. Ford Motor Company recommends that you retain all receipts covering maintenance on performance of all scheduled maintenance. You are responsible for presenting your vehicle to a Ford Motor Company dealer as soon as a problem exists. The warranty - 2007 Ford Escape | Warranty Guide 5th Printing - Page 28
due to abuse, neglect, improper maintenance, or unapproved modifications. If you have any questions regarding Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of California Air Resources Board Mobile Source Operations Division P.O. Box 8001 El - 2007 Ford Escape | Warranty Guide 5th Printing - Page 29
Neck Restrictor • Fuel Injection System (1) • Fuel Injector Supply Manifold • Fuel Sensor (2) • Fuel Tank (non diesel only) • Fuel Tank Pressure Control Valve (2) • Idle Air Bypass Valve • Ignition Coil and/or Control Module • Intake Manifold (1) • Intercooler Assembly - Engine Charger • Malfunction - 2007 Ford Escape | Warranty Guide 5th Printing - Page 30
28 COVERAGE FOR 2007-MODEL VEHICLES (GVWR OF 14,000 LBS. OR LESS) UNDER LONG-TERM DEFECTS WARRANTY (Coverage for Up to 7 Years/70,000 Miles, Whichever First Occurs) Ford and Mercury Vehicles: Crown Victoria, Edge, Escape-Excluding Hybrid, E-Series, Expedition, Explorer, F-150, Five Hundred, Freestar - 2007 Ford Escape | Warranty Guide 5th Printing - Page 31
, Grand Marquis, Taurus) Fuel Tank Shield (Taurus) Fuel Vapor Valve and Hose Assembly Fuel Vapor Valve Assembly (Edge, F-Super Duty) • • High Pressure Fuel Pump Hydraulic Fluid Pump Assembly Hydraulic Fluid Pump Cover Kit Hydraulic Fluid Pump Seal Kit (F-Super Duty) Intake Manifold (2.3L Escape - 2007 Ford Escape | Warranty Guide 5th Printing - Page 32
Assembly (Ranger) • Transmission Shift Solenoid Assembly (4.6L Explorer, Mountaineer, Sport Trac; 5.4L Expedition) • Turbine Shaft Speed (TSS) Sensor Assembly (Ranger) • Turbocharger • Turbocharger Control Valve (6.0L E-Series) • Valve Rocker Cover Assembly (Left-hand) (5.4L Except E-Series and - 2007 Ford Escape | Warranty Guide 5th Printing - Page 33
non diesel fuel lines, and wiring harnesses that are used with components on the list of parts above. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until the first required replacement time that is specified in your Owner Guide and the - 2007 Ford Escape | Warranty Guide 5th Printing - Page 34
dealer cannot perform warrantable repair(s) within 30 days of you bringing your vehicle to the dealer, repairs may be performed at any service establishment or by you using Ford equivalent replacement parts. Ford will reimburse you for the cost of these warranty repairs including diagnosis, if - 2007 Ford Escape | Warranty Guide 5th Printing - Page 35
properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work. CUSTOMER ASSISTANCE If you are not satisfied with the handling of a warranty - 2007 Ford Escape | Warranty Guide 5th Printing - Page 36
as designed, built and equipped by Ford Motor Company, and is not limited to any particular part, component or system of the vehicle as manufactured by compartment, such as a basic stripped chassis, those having a Gross Vehicle Weight Rating of 10,000 pounds or less, and those sold outside the United - 2007 Ford Escape | Warranty Guide 5th Printing - Page 37
Service Company or the American Road Insurance Company). They provide: • benefits during the warranty period depending on the plan you purchase (such as: reimbursement for rentals; coverage for certain maintenance throughout the United States and Canada, provided by a network of more than - 2007 Ford Escape | Warranty Guide 5th Printing - Page 38
options for settlement of your claim. If mediation is not successful, customers with eligible claims may participate in the BBB AUTO LINE arbitration process. An arbitration hearing will be scheduled right to change eligibility limitations, modify procedures, or to discontinue this process at any - 2007 Ford Escape | Warranty Guide 5th Printing - Page 39
state's law.) In all other states where not specifically required by state law, Ford Motor Company requests that written notification to: Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn recommendations of the Ford Incomplete Vehicle Manual and the Ford Truck Body Builders - 2007 Ford Escape | Warranty Guide 5th Printing - Page 40
900 pounds. If an Expedition EL Limousine is NOT equipped with the Limousine Builder's Package or it is equipped with the Limousine Builder's Package but it's wheelbase is extended beyond its limitations or if it's GVWR exceeds the weight limitations, then the New Vehicle Limited Warranty is voided
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Your satisfaction is our #1 goal. If you have questions or concerns, or are
unsatisfied with the service you are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales Man-
ager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company poli-
cies or procedures, please contact the Ford Customer Relationship
Center.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
www.customersaskford.com
In Canada:
Customer Relationship Centre
Ford Motor Company
of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In Caribbean, Central America, Israel,
Sub-Saharan Africa, and Asia Pacific:
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (313) 594-4857
Fax: (313) 390-0804
E-mail: [email protected]
In Puerto Rico and Virgin Islands:
Ford Motor Company
Caribbean Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: (787) 782-5959
Fax: (787) 781-8975
E-mail: [email protected]
In Middle East & North Africa:
Ford Middle East & North Africa
Customer Relationship Center
API World Tower 17th Floor
Sheikh Zayed Road
Dubai, United Arab Emirates
Telephone: 971-4-3326084
Fax: 971-4-3327299
E-Mail: [email protected]