2007 Ford Escape Warranty Guide 5th Printing - Page 35

2007 Ford Escape Manual

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exceed Ford's suggested retail price for the warranted parts that are replaced and labor charges based on Ford's recommended time allowance for the warranty repair and the geographically appropriate hourly rate. WHAT REPLACEMENT PARTS SHOULD I USE? Ford Motor Company recommends that you use genuine Ford replacement parts. However, when you are having non-warranty work done on your vehicle, you may choose to use non-Ford parts. If you decide to use non-Ford parts, be sure they are equivalent to Ford parts in performance, quality, and durability. If you use replacement parts that are not equivalent to Ford parts, your vehicle's emissions control systems may not work as effectively, and you may jeopardize your emissions warranty coverage. For vehicles within the warranty period, Ford will repair at no cost to the owner, under the Federal Emissions Warranty, covered emission failures caused by properly installed Ford parts or non-Ford parts that have been certified by the U.S. Environmental Protection Agency (EPA). Ford is not responsible for the cost of repairing any emission failures caused by non-Ford parts that have not been certified by the EPA. The maintenance, replacement, or repair of emissions control devices or systems can be performed by any automotive repair establishment or individual using Ford replacement parts or EPA certified parts without voiding your federal warranty coverage for future repairs during the warranty period. PROPER MAINTENANCE PRESERVES YOUR WARRANTY If you do not maintain your vehicle properly, Ford may have the right to deny you warranty coverage. To have repairs made under this warranty, you may have to show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work. CUSTOMER ASSISTANCE If you are not satisfied with the handling of a warranty matter, see Customer Assistance, on the inside front cover, and Better Business Bureau (BBB) AUTO LINE program, page 36. 33

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exceed Ford’s suggested retail price for the warranted parts that are re-
placed and labor charges based on Ford’s recommended time allowance
for the warranty repair and the geographically appropriate hourly rate.
WHAT REPLACEMENT PARTS SHOULD I USE?
Ford Motor Company recommends that you use genuine Ford replace-
ment parts. However, when you are having non-warranty work done on
your vehicle, you may choose to use non-Ford parts.
If you decide to use non-Ford parts, be sure they are equivalent to Ford
parts in performance, quality, and durability. If you use replacement
parts that are not equivalent to Ford parts, your vehicle’s emissions con-
trol systems may not work as effectively, and you may jeopardize your
emissions warranty coverage.
For vehicles within the warranty period, Ford will repair at no cost to
the owner, under the Federal Emissions Warranty, covered emission fail-
ures caused by properly installed Ford parts or non-Ford parts that have
been certified by the U.S. Environmental Protection Agency (EPA). Ford
is not responsible for the cost of repairing any emission failures caused
by non-Ford parts that have not been certified by the EPA.
The maintenance, replacement, or repair of emissions control de-
vices or systems can be performed by any automotive repair es-
tablishment or individual using Ford replacement parts or EPA
certified parts without voiding your federal warranty coverage
for future repairs during the warranty period.
PROPER MAINTENANCE PRESERVES YOUR WARRANTY
If you do not maintain your vehicle properly, Ford may have the right to
deny you warranty coverage.
To have repairs made under this warranty, you may have to show that
you have followed Ford’s instructions on properly maintaining and using
your vehicle. You will find these instructions in your
Owner Guide
and
Scheduled Maintenance Guide
. Be sure to save your service receipts
and to keep accurate records of all maintenance work.
CUSTOMER ASSISTANCE
If you are not satisfied with the handling of a warranty matter, see
Customer Assistance
, on the inside front cover, and
Better Business
Bureau (BBB) AUTO LINE program
, page 36.
33