2014 Ford E250 Cargo Owner Manual Printing 1 - Page 340

SYNC® Issue During a call, I can hear the other person but they cannot hear me. SYNC is not able to download my phonebook. 339 Phone issues Possible Possible solution(s) cause(s) Possible phone Try turning off the device, malfunction. resetting the device, removing the device's battery, then trying again. • This is a phone-dependent feature, OR • Possible phone malfunction. • Go to the website to review your phone's compatibility. • Try turning off the device, resetting the device or removing the device's battery, then trying again. • Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. • Use the SYNCmyphone feature available on the website. • Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. • If the missing contacts are stored on your SIM card, try moving them to the device memory. • Remove any pictures or special ring tones associated with the missing contact. The system says Limitations on your phone's Phonebook Downloaded but capability. my phonebook in SYNC is empty or is missing contacts. 2014 Econoline (eco) Owners Guide gf, 1st Printing, November 2012 USA (fus)