2008 GMC Acadia Owner's Manual - Page 448

• Alternative Service (Canada only): There may be times, when Roadside Assistance cannot provide timely assistance. Your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 (Canadian) upon submission of the original receipt to Roadside Assistance. In many instances, mechanical failures may be covered. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. GMC and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle • Description of the problem Towing and Road Service Exclusions Specifically excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, fines, impound towing caused by a violation of local, Municipal, State, Provincial, or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. GMC and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Calling For Assistance For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: • Your name, home address, and home telephone number Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience. • Telephone number of your location • Location of the vehicle. • Model, year, color, and license plate number of the vehicle 7-8