2012 GMC Canyon Owner's Manual - Page 26

1-20 In Brief hardware. The vehicle must have a working electrical system and adequate battery power for the OnStar equipment to operate. OnStar service may not work if the OnStar equipment is not properly installed or you have not maintained it even if your vehicle is in good working order and in compliance with all government regulations. If you try to add, connect, or modify any equipment or software in your vehicle, OnStar service may not work. Other problems beyond OnStar's control may prevent service to you, such as hills, tall buildings, tunnels, weather, electrical system design and architecture of your vehicle, damage to important parts of your vehicle in a crash, or wireless phone network congestion or jamming. See Radio Frequency Statement on page 13‑20 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310. For a full description of OnStar services and system limitations, see the OnStar Owner's Guide in the glove box. OnStar service is subject to the OnStar Terms and Conditions included in the OnStar Glove Box Kit. OnStar service requires wireless communication networks and the Global Positioning System (GPS) satellite network. Not all OnStar services are available everywhere or on all vehicles at all times. OnStar service cannot work unless your vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area, and the wireless service provider has coverage, network capacity, reception, and technology compatible with OnStar's service. Service involving location information about your vehicle cannot work unless GPS signals are available, unobstructed, and compatible with the OnStar Your Responsibility Increase the volume of the radio if the OnStar Advisor cannot be heard. If the light next to the OnStar buttons is red, the system may not be functioning properly. Push Q and request a vehicle diagnostic. If the light appears clear (no light appears), your OnStar subscription has expired and all services have been deactivated. Push Q to confirm that the OnStar equipment is active.