2002 Pontiac Grand Prix Owner's Manual - Page 130
2002 Pontiac Grand Prix Manual
Page 130 highlights
(Communication Button): Press this button at the end of a call. Also press this button to answer a call from the center, or cancel a call if one of the other buttons is accidentally pressed. This button is also used to access OnStar Personal Calling and Virtual Advisor services. See the OnStar owner package for more information. Volume Control:You can control the volume of the OnStar system using either the volume knob on the radio or if equipped, the steering wheel volume controls. (Telltale Light): This light will indicate the status of the system. A solid green light will come on when you start the vehicle to let you know that the system is on and is ready to make or receive calls. If the light blinks green it means that an incoming or outgoing call is in progress. Press the Communications button if you notice the light blinking and you are not on a call. The light will be red in the event of an OnStar system malfunction. If this occurs press the OnStar Services button to attempt to contact an advisor. If the connection is made, the advisor will assist you with steps to take to make sure that the system is functioning properly. If you cannot contact the advisor, take your vehicle to your dealership as soon as possible for assistance. OnStar Services The following services are available within OnStar service plans. Your vehicle comes with a specific one-year service plan that allows use of some or all of the following services. D Automatic Notification of Air Bag Deployment: If an air bag deploys, a priority emergency signal is automatically sent to the center. An advisor will locate your vehicle's position, try to contact you and assist you in the situation. If the center is unable to contact you, an emergency service provider will be contacted. D Stolen Vehicle Tracking: Call the center at 1-888-4-ONSTAR (1-888-466-7827) to report your vehicle stolen. The system can then attempt to locate and track your vehicle and the advisor will assist the proper authorities. D Roadside Assistance with Location: For vehicle breakdowns, press the OnStar Services button. An advisor will contact the appropriate help. 2-70