3Com 3CDSG8-US Installation Guide - Page 14

licenses are listed in the 3Com Price List and are available for purchase from your 3Com reseller. Contact Us 3Com offers telephone, internet, and e-mail access to technical support and repair services. To access these services for your region, use the appropriate telephone number, URL, or e-mail address from the table in the next section. Telephone Technical Support and Repair To obtain telephone support as part of your warranty and other service benefits, you must first register your product at: http://eSupport.3com.com/ When you contact 3Com for assistance, please have the following information ready: • Product model name, part number, and serial number • A list of system hardware and software, including revision level • Diagnostic error messages • Details about recent configuration changes, if applicable To send a product directly to 3Com for repair, you must first obtain a return materials authorization number (RMA). Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened, at the sender's expense. If your product is registered and under warranty, you can obtain an RMA number online at http://eSupport.3com.com/. First-time users must apply for a user name and password. Telephone numbers are correct at the time of publication. Find a current directory of 3Com resources by region at: http://csoweb4.3com.com/contactus/ Country Telephone Number Asia, Pacific Rim - Telephone Technical Support and Repair Australia Hong Kong India Indonesia Japan Malaysia New Zealand Philippines P.R. of China Singapore South Korea 1800 075 316 2907 0456 000 800 440 1193 001 803 852 9825 03 3507 5984 1800 812 612 0800 450 454 1800 144 10220 or 029003078 800 810 0504 800 616 1463 080 698 0880 14 Country Taiwan Thailand Telephone Number 00801 444 318 001 800 441 2152 Pakistan Call the U.S. direct by dialing 00 800 01001, then dialing 800 763 6780 Sri Lanka Call the U.S. direct by dialing 02 430 430, then dialing 800 763 6780 Vietnam Call the U.S. direct by dialing 1 201 0288, then dialing 800 763 6780 You can also obtain non-urgent support in this region at this email address [email protected] Or request a return material authorization number (RMA) by FAX using this number: +61 2 9937 5048, or send an email at this email address: [email protected] Country Telephone Number Europe, Middle East, and Africa - Telephone Technical Support and Repair From anywhere in these regions not listed below, call: +44 1442 435529 From the following countries, call the appropriate number: Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Luxembourg Netherlands Norway Poland Portugal Russia Saudi Arabia South Africa Spain Sweden Switzerland 0800 297 468 0800 71429 800 17309 0800 113153 0800 917959 0800 182 1502 06800 12813 1 800 553 117 180 945 3794 800 879489 800 23625 0800 0227788 800 11376 00800 4411 357 800 831416 88005558588 800 8 445 312 0800 995 014 900 938 919 020 795 482 0800 553 072