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Acer Aspire 5230 Aspire 5230 Service Guide - Page 153

Troubleshooting, Common Problems,

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Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Go To Power On Issue Page 142 No Display Issue Page 143 LCD Failure Page 145 Internal Keyboard Failure Page 145 Touchpad Failure Page 146 Internal Speaker Failure Page 146 Internal Microphone Failure Page 148 ODD Failure Page 150 Rightside USB Failure Page 153 Modem Failure Page 153 WLAN Failure Page 154 Acer EasyLaunch Button Failure Page 154 Acer MediaTouch Failure Page 155 Fingerprint Reader Failure Page 155 Thermal Unit Failure Page 156 HDTV Switch Failure Page 156 Other Functions Failure Page 157 Intermittent Failures Page 158 Undermined Failures Page 158 4. If the Issue is still not resolved, see "Online Support Information" on page 189. Chapter 4 141

Section	Page
System Specifications	11
Features	11
System Block Diagram	14
Your Acer Notebook tour	15
Front View	15
Closed Front View	16
Left View	17
Right View	18
Rear View	18
Bottom View	19
Indicators	20
Easy-Launch Buttons	20
Touchpad Basics (with fingerprint reader)	21
Using the Keyboard	22
Lock Keys and embedded numeric keypad	22
Windows Keys	23
Hot Keys	24
Special Key	25
Using the System Utilities	26
Acer GridVista (dual-display compatible)	26
Launch Manager	27
Hardware Specifications and Configurations	28
System Utilities	37
BIOS Setup Utility	37
Navigating the BIOS Utility	37
Information	38
Main	39
Advanced	40
Security	42
Power	45
Boot	46
AMD	47
Exit	48
BIOS Flash Utilities	49
DOS Flash Utility	50
WinFlash Utility	52
Remove HDD/BIOS Password Utilities	53
Miscellaneous Utilities	56
Machine Disassembly and Replacement	57
Disassembly Requirements	57
General Information	58
Pre-disassembly Instructions	58
Disassembly Process	58
External Module Disassembly Process	59
External Modules Disassembly Flowchart	59
Removing the Battery Pack	60
Removing the SD dummy card	61
Removing the ExpressCard dummy card	62
Removing the Lower Covers	63
Removing the DIMM Modules	65
Removing the WLAN Module	66
Removing the TV tuner Module	68
Removing the Hard Disk Drive Module	70
Removing the Optical Drive Module	72
Main Unit Disassembly Process	74
Main Unit Disassembly Flowchart	74
Removing the Switch Cover	76
Removing the Keyboard	77
Removing the Antenna	78
Removing the LCD Module	80
Removing the Upper Cover	82
Removing the Finger Print Reader	86
Removing the Upper Right Saddle	87
Removing the Left Speaker Module	88
Removing the Upper Left Saddle	89
Removing the Touch Pad Bracket	90
Removing the Launch Board	92
Removing the Media Board	92
Removing the eKey Board	93
Removing the Switch Board	95
Removing the Right Speaker Module	96
Removing the TV Board	97
Removing the Bluetooth Module	98
Removing the USB Board	99
Removing the Modem Module	100
Removing the Subwoofer Module	101
Removing the Main Board	102
Removing the RJ-11 Port	104
Removing the Thermal Module	105
Removing the CPU	107
Removing the VGA Module	108
LCD Module Disassembly Process	109
LCD Module Disassembly Flowchart	109
Removing the LCD Bezel	110
Removing the Inverter Board	111
Removing the Camera Module	113
Removing the LCD Panel	115
Removing the LCD Brackets and FPC Cable	116
Removing the Antennas	117
Removing the MIC Module	118
LCD Module Reassembly Procedure	119
Replacing the LCD Panel	119
Replacing the LCD Bezel	123
Main Module Reassembly Procedure	124
Replacing the VGA Module	124
Replacing the CPU	124
Replacing the Thermal Module	125
Replacing the RJ-11 Port	125
Replacing the Mainboard	127
Replacing Subwoofer Module	128
Replacing the Modem Module	128
Replacing the Bluetooth Board	130
Replacing the TV Board	130
Replacing the Right Speaker Module	131
Replacing the Switch Board	132
Replacing the eKey Board	132
Replacing the Media Board	134
Replacing the Upper Right Saddle	135
Replacing the Launch Board	136
Replacing the Finger Print Reader	136
Replacing the Touch Pad Bracket	138
Replacing the Left Speaker Module	139
Replacing the Upper Cover	139
Replacing the LCD Module	141
Replacing the Antenna Cables	143
Replacing the Keyboard	144
Replacing the Switch Cover	144
Replacing the TV Tuner Module	145
Replacing the WLAN Module	147
Replacing the Hard Disk Drive Module	147
Replacing the DIMM Modules	148
Replacing the ODD Module	149
Replacing the Lower Covers	150
Replacing the Express and SD Card Trays	151
Troubleshooting	153
Common Problems	153
Power On Issue	154
No Display Issue	155
Random Loss of BIOS Settings	156
LCD Failure	157
Built-In Keyboard Failure	157
Touchpad Failure	158
Internal Speaker Failure	158
Internal Microphone Failure	160
HDD Not Operating Correctly	161
ODD Failure	162
USB Failure (Rightside)	165
Modem Function Failure	165
Wireless Function Failure	166
EasyTouch Button Failure	166
MediaTouch Button Failure	167
Fingerprint Reader Failure	167
Thermal Unit Failure	168
HDTV Switch Failure	168
External Mouse Failure	169
Other Failures	169
Intermittent Problems	170
Undetermined Problems	170
POST Codes Tables	171
Chipset POST Codes	171
Jumper and Connector Locations	175
Top View	175
Bottom View	176
Clearing Password Check and BIOS Recovery	177
Clearing Password Check	177
BIOS Recovery by Crisis Disk	178
FRU (Field Replaceable Unit) List	181
Aspire 5530 Exploded Diagram	182
Aspire 5530 FRU List	183
Model Definition and Configuration	194
Aspire 5530 Series	194
Test Compatible Components	195
Microsoft® Windows® Vista Environment Test	196
With Fingerprint Reader SKU	196
Without Fingerprint Reader SKU	198
Online Support Information	201

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