Acer Aspire 5741 Service Guide - Page 139

Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Go To Power On Issue Page 130 No Display Issue Page 131 LCD Failure Page 133 Internal Keyboard Failure Page 133 TouchPad Failure Page 134 Internal Speaker Failure Page 134 ODD Failure Page 137 WLAN Failure Page 140 Thermal Unit Failure Page 140 Other Functions Failure Page 141 Intermittent Failures Page 142 Undermined Failures Page 142 4. If the Issue is still not resolved, see "Online Support Information" on page 243. Chapter 4 129