Acer Aspire Z3801 Acer Aspire Z3801 Desktop Service Guide - Page 123

Troubleshooting Introduction 0 This chapter contains information about troubleshooting common problems associated with the computer. General Information 0 The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem. 2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or repeating the operation that led to the problem. 3. Use Table 4-1 with the verified symptom to determine the solution. Table 4-1. Symptoms Table Symptoms (Verified) Common Problems LCD Failure Wireless Function Failure Component Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. If the Issue is still not resolved, Refer to Online Support Information. Troubleshooting 4-3