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Acer Aspire Z3801 Acer Aspire Z3801 Desktop Service Guide - Page 127

Other Devices, Online Support Information

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6. Check the Device Manager to determine that: The device is properly installed. There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 7. If the Issue is still not resolved, refer to Online Support Information. 8. Run the Windows Memory Diagnostic from the operating system DVD and follow the on-screen prompts. 9. If the Issue is still not resolved, refer to Online Support Information. Troubleshooting 4-7

Section	Page
Aspire Z3801 Service Guide	1
Table of Contents	5
Chapter 1: Hardware Specifications and Configurations	11
Table of Contents	12
Untitled	15
Features	15
Operating System	15
Platform	15
System Memory	15
Display	15
Storage Subsystem	15
Graphics	16
Audio Subsystem	16
Optical Media Drive	16
Communication	16
Dimensions and Weight	16
Power Adapter and Battery	17
Special Keys and Controls	17
I/O Ports	17
Optional Items	17
Environment	17
Software	18
Computer Tour	19
Front View	19
Left View	20
Right View	21
Base View	22
Using the Keyboard	23
Windows Keys	24
Multimedia Keys	25
System Block Diagram	27
Specification Tables	28
Computer specifications	28
System Board Major Chips (Intel® H61 Express Chipset)	29
Processor	30
Processor Specifications	30
CPU Fan True Value Table (Tj=)	30
System Memory	31
Memory Combinations	31
Video Interface	32
BIOS	32
LAN Interface	32
Keyboard	32
Hard Disk Drive (AVL components)	33
Super-Multi Drive	35
LCD 21.5” (AUO M215HW01 VB)	37
Display Supported Resolution (LCD)	38
Graphics Controller	38
Display Supported Resolution (GPU)	38
Camera	39
Mini Card	39
Audio Codec and Amplifier	40
Audio Interface	41
Wireless Module - 802.11 b/g/n (optional)	41
USB Port	42
AC Adapter	42
System Power Management	43
Card Reader	43
System LED Indicator	44
Chapter 2: System Utilities	45
Table of Contents	46
BIOS Setup Utility	47
Navigating the BIOS Utility	47
BIOS	48
Main	48
Advanced	50
Power	51
Security	52
Boot Options	57
Exit	58
BIOS Flash Utilities	59
DOS Flash Utility	60
WinFBB Utility	62
Clearing BIOS Passwords	65
Using DMI Tools	67
Using the LAN MAC EEPROM Utility	69
Chapter 3: Machine Maintenance Procedures	71
Table of Contents	72
Introduction	75
General Information	75
Recommended Equipment	75
Screw Table	76
Maintenance Flowchart	77
Getting Started	78
Dummy Card Removal	79
Dummy Card Installation	79
Rear Door Removal	80
Rear Door Installation	81
DIMM Removal	82
DIMM Installation	83
Rear Stand Removal	84
Rear Stand Installation	84
ODD Module Removal	85
ODD Module Installation	87
Rear Cover Removal	88
Rear Cover Installation	89
Camera Module Removal	90
Camera Module Installation	91
Power Board Removal	92
Power Board Installation	92
Converter Board Removal	93
Converter Board Installation	93
LED Switch Board Removal	94
LED Switch Board Installation	94
Infrared Board Removal	95
Infrared Board Installation	95
HDD Module Removal	96
HDD Module Installation	97
HDD Carrier Removal	98
HDD Carrier Installation	98
LCD Stand Removal	99
LCD Stand Installation	99
Mainboard Cover Removal	100
Mainboard Cover Installation	100
WLAN Module Removal	101
WLAN Module Installation	101
RTC Battery Removal	102
RTC Battery Installation	103
Fan Module Removal	104
Fan Module Installation	104
ODD Connector Removal	105
ODD Connector Installation	105
Thermal Module Removal	106
Thermal Module Installation	107
CPU Removal	108
CPU Installation	109
Speaker Module Removal	110
Speaker Module Installation	110
Light Bar Cover Removal	111
Light Bar Cover Installation	111
Light Bar Module Removal	112
Light Bar Module Installation	112
Mainboard Removal	113
Mainboard Installation	115
LCD Panel Removal	117
LCD Panel Installation	118
LVDS Cable Removal	119
LVDS Cable Installation	119
Chapter 4: Troubleshooting	121
Table of Contents	122
Introduction	123
General Information	123
Common Problems	124
LCD Failure	125
Wireless Function Failure	128
Component Failure	129
Other Functions Failure	131
Intermittent Problems	136
Undetermined Problems	136
BIOS Post Codes	137
Chapter 5: Jumper and Connector Locations	143
Table of Contents	144
Mainboard	145
Clearing Password and BIOS Recovery	147
Clearing Password	147
BIOS Recovery by Crisis Disk	148
Chapter 6: FRU (Field Replaceable Unit) List	151
Table of Contents	152
Exploded Diagram	154
Main Assembly	154
FRU List	156
Screw List	172
Chapter 7: Online Support Information	173
Table of Contents	174
Support Service	175

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