Acer Ferrari 5000 Ferrari 5000 Service Guide
Acer Ferrari 5000 Manual
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- Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 1
Acer Ferrari 5000 Service Guide Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 2
Revision History Please refer to the table below for the updates of Ferrari 5000 service guide. Date Chapter Updates II - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 3
© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 4
in this guide is subject to change without notice. Acer Incorporated makes manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 5
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 6
up-to-date information available on your regional web or channel. For whatever reason, if a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 7
Table of Contents Chapter 1 System Specification 1 Specification 1 Platform 1 System Memory 1 Display and Graphics 1 Audio 2 Storage Subsystem 2 Communication 2 Input Devices 2 I/O Interface 3 Power Subsystem 3 Dimensions and Weight 3 Environment 3 Block Diagram 4 Outlook Tour 5 Front - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 8
56 Exit 57 BIOS Password Removal SOP 58 HDD Password Removal SOP 60 Chapter 3 Machine Disassembly and Replacement 62 General Information 63 Before You Begin 63 Disassembly Procedure Flowchart 64 Disassembly Procedure 66 Removing the Battery Pack 66 Removing the Memory Module 66 Removing - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 9
Chapter 4 Troubleshooting 77 System Check Procedures 78 External Diskette Drive Check 78 External CD-ROM Drive Check 78 Keyboard or Auxiliary Input Device Check 78 Memory Check 79 Power System Check 79 Check the Power Adaptor 79 Check the Battery Pack 79 Touchpad Check 80 Power-On Self-Test - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 10
3DNow!TM Professional technology • Simultaneous 32-bit and 64-bit Windows® compatible support • ATI Radeon® Xpress 1150 chipset System Memory • Up to 2GB of DDR2 533/667MHz memory, upgradeable to 4GB using two soDIMM modules (dualchannel support) Display and Graphics • 15.4" WSXGA + high-brightness - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 11
DVD-RW, 4X CD-RW, 2.4X DVD+R (double layer), 2X DVD-RAM • 5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick® (MS), Memory Stick PROTM (MS PRO), xD-Picture CardTM (xD) Communication • Acer Video Conference featuring Voice and Video over Internet Protocol (VVoIP - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 12
• One Modem (RJ-11) port • One DC-in jack for AC adapter Power Subsystem • ACPI 2.0 CPU power management standards: Stand-by and Hibernation power-saving modes support • 87W 7800mAh (9-cell) Li-ion battery pack • Acer QuicChargeTM technology: • 80% charge in 1 hour • 2-hour rapid charge system-off - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 13
REF 14MHz SYSTEM POWER MAX1999 CPU CORE(MAX8774) +1.2V/+1.5V/+2.5V R,G,B CRT port +1.8V / VGA_CORE LCD LCD CONN DISCHARGE CIRCUIT TV-OUT S-VIDEO TMDS HDMI PCI DEVICE TI Diagram LPC/33MHZ 4 FIR BIOS Keyboard Touchpad SWITCH & LED FAN Size Document Number Custom Date: Rev Sheet 1 of 46 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 14
Palmrest 6 Touchpad 7 Click buttons (left, center and right) 8 Power button 9 Easy-launch buttons Description Description 1.3 megapixel web camera for video communication. Also called Liquid-Crystal Display (LCD), displays computer output. Internal microphone for sound recording. Serves for - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 15
power status. # Icon Item"Launch keys" on page 10 Description 3 # Icon IteBmattery indicator DescriptionIndicates the computer's battery status. 4 Five-in-one card reader Accepts Memory Stick, Memory jack with S/ PDIF support Description Connects to audio line releases the lid. 6 Chapter 1 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 16
devices (e.g., USB mouse, USB camera). 3 Modem (RJ-11) port # Icon Note: Item 4 N/A Optical disk access indicator Connects to a phone line. CDonesncericptttioonUSB 2.0 devices (e.g., USB mouse, USB camera). EnaDbleesthcericpotmiopnuter to stay cool, even after prolonged use. 3 Ethernet - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 17
Description # Item Description 1 Battery# bayItem HousesDethscericpotimonputer's battery pack. 2 Battery lock Locks the battery in position. 3 Wireless LAN and memory Houses the computer's WLAN and main memory (secured with compartments screws). 4 Acer DASP (Disk AntiShock Protection - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 18
, separate cursor, lock, Windows, function and special keys. Lock + When Num Lock is on, the right hand side numeric keypad is in numeric mode. The keys function as a calculator not printed on the keys. Desired access Num Lock on Num Lock off Desired access Num Lock on Num Lock off - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 19
window. < > + : +< >+: n: s Help and Support. Displays help on hotkeys. "Acer eManager" on page 20 "Acer eManager" on Acer eSettingsppaaggLTeeeac2u2hn00ncohleosgyth. e "AAcecrereSeeMttainngasginerA"ceornEmpowering "Acer eManager" on Acer ePower paLgaeun2c0hes the Acer - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 20
Function Screen blank Description Turns off the display screen backlight to save power. Press any key to return. - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 21
Lights up wheDneCsacprsiLpotcikoisnactivated. # Icon Item Num Lock DescrLipitgiohnts up when Num Lock is activated. Power Lights when the computer is on. Battery Lights when the battery is being charged. Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 22
There are several conveniently located easy-launch buttons. They are one user-programmable button, web browser button, mail button, and Acer Empowering Key . Press to run the Acer Empowering Technology. Although the mail and web browser butto"nAscearre pre-set to E-mail and Internet progEmrapmows - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 23
on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad as pressing on the right scroll bar of windows applications. Function Left button (1) Right button the touchpad on the second tap and drag the cursor. Access X Click once X X context menu Scroll X X - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 24
the touchpad's responsiveness. NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in Windows Control Panel. Chapter 1 15 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 25
Using the Bluetooth Wireless Optical Mouse The Ferrari series notebook computer comes with a Bluetooth wireless optical mouse, including two rechargeable batteries. Installation Installation of the Bluetooth mouse is simple. Enable Bluetooth functionality by pressing the Bluetooth communication - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 26
on the slot. NOTE: The notebook deteNcotstet:he device and displays a New Device WizardNweiwndDoewv.icCelick No, not this time, then close the windWoiwza.rd No, not this time, 4. The power/charge indicator lights up during charge and turns off when the battery is full. Eject the phone from - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 27
that provides information on the current audio device and IM (Instant Messaging) service status. Press (X) to close this bar. Acer VCM Menu Right-click the Acer VCM icon on the system tray to display a pop-up menu. You can use this menu to manage the VCM functions. Item Close/OMpeennuAciteermVCM - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 28
beeps twice, and the connection/pairing and charge/power LEDs flash alternately. 3. Right-click the Acer VCM icon on the task bar, then notebook previously, Acer VCM automaticBallulyestcoaonsthalHl BelauedtsoeotthLhisetadset devNiceews within range, then displays them in the Bluetooth Headset List - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 29
hands-free (speaker phone) mode. When you receive an internet call from your instant messaging service notebook. Every time you turn the phone on, Acer VCM automatically links it to the notebook. When linked, the Bluetooth connection/pairing indicator on the phone blinks slowly. To switch to hands - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 30
the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so you transmit the best video conference quality over an instant messenger service. # Item 1 23 # Item 1 Lens 2 Power indicator 3 Rubber grip # Item Rotating the Acer OrbiCam The Acer OrbiCam rotates 225 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 31
Changing the Acer OrbiCam Settings Resolution To change the capture resolution, click the displayed resolution at the bottom right corner of the capture window, then select the desired resolution. Setting the camera resolution to 640 x 480 or larger does not change Nthoetec: apture window size. - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 32
display, then select Camera Settings from the pop-up menu. You can adjust the Video, Audio, and Zoom/Face tracking options from VViiddeeoo,, AAuuddiioo thisZZCCowoaaooimmnmmdee//ForFraaaawccSS.eeeetttttrtriaiannccggkkssiinngg • Capture settings: From the Camera Settings window, click the Driver - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 33
Acer OrbiCam as a webcam, open the IM service, then select the video/ webcam feature. You can now broadcast from your location to an IM partner anywhere in the world. Enabling the Acer VisageON The Acer capture window frame. Minimal head movements are tracked more efficiently. To enable the Acer - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 34
automatically centers all the users' face in the capture window, otherwise the utility centers the face of the user closest to the camera. 2. Click the right icon to zoom in/out or reset the current view. VisageON 3. Click VisageON to display a menu that allows to change the configuration of the - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 35
in the video effects section of the VisageON window. NOTE: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen instructions in the VisageON window to continue. NOTE: You may use video effects when using the camera for IM chat/video sessions or call - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 36
easy to have access to the frequently used functions and manage the notebook. Displayed by default in the upper-right corner of the screen, it features the following handy utilities: • Acer ePower Management extends battery power via versatile usage profiles. • Acer ePresentation Management connects - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 37
28 Chapter 1 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 38
while your notebook is unattended. • Removable data devices: includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card reset it except by reformatting the notebook or taking the notebook to an Acer Customer Service Center. Be sure to remember or write down the - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 39
tool that boosts the performance of the Acer notebook. It provides an express optimization method to release unused memory and disk space quickly. The user : improves the usability and performance of the Windows XP system. • Memory optimization: releases unused memory and check usage. 30 Chapter 1 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 40
Acer eRecovery Management Acer eRecovery Management is a powerful utility with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on the system's HDD. Be default, user-created backups are stored on D:\ drive. Acer Acer - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 41
Management allows you to inspect hardware specification, change BIOS passwords or other Windows settings, and to monitor the system health status. Acer eSettings Management also: • Provides a simple graphical user interface for navigation. • Displays general system status and advanced monitoring for - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 42
), wired LAN and optical device if supported. DC Mode (Battery Mode) There are four pre-defined profiles: Entertainment, Presentation, Word Processing, and Battery Life. You can also define up to three of your own. To Create a New Power Profile 1. Change power settings as desired. 2. Click Save as - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 43
options, click Settings to: • Set alarms. • Reload factory defaults. • Select what actions to be taken when the cover is closed or the power button is pressed. • Set passwords for accessing the system after Hibernation or Stand-by. • View information about Acer ePower Management. 34 Chapter 1 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 44
. NOTE: If the restored resolution is not correct after disconnecting a projector, or you need to use an external resolution that is not supported by Acer ePresentation Management, adjust your display settings using Display Properties or the utility provided by the graphics vendor. Chapter 1 35 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 45
the NSotye:stem Utilities NOTE: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 46
recommended value. Note:Note: Launch Manager Launch Manager allo"wEsaysyo-ulatuonsceht tbhuettfounrs"eaosny-plaaugnec2h4buttons located above the keyboard. You can access the Launch Manager by clicking on Start > All Programs > Launch Manager to start the application. Start All Programs Launch - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 47
2. In the NNoortrotnoAnnAtivnirtuiVs imruaisn window, click Scans. Scans Scans Run summary appears. Click Finished. Finished You can schedule customized virus scans that tun unattended on specific dates and times or at periodic intervals. If you are using the computer when the scheduled scan - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 48
second (L2) cache Specification AMD TurionTM 64 X2 dual-core TL-50/TL-52/TL-56/TL-60 processor • AMD64 technology features uncompromising 64-bit and 32-bit performance • Vastly expands memory address ability with 40-bit physical addresses, 48-bit virtual addresses • Doubles the number of internal - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 49
SIO, LPC • 14.31818MHz for SB460 and Audio 3.3V System Memory Item Specification Feature • DDRII 533/667MHz SDRAM memory interface design • 0MB DDR RAM on board • Two SODIMMS slots • Maximum memory up to 2GB for 32-bit OS, 4GB for 64-bit OS (with two 1GB/ 2GB SODIMMs) Hard Disk Drive SEAGATE - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 50
(Mbits/sec. max.): 244.7~474.4 / 236.1~456.0 / 214~422 I/O data transfer rate (Mbytes/sec. max.): 150 / 150 / 150 ATA data transfer mode supported: ATA7, SATA 1.0a, SATA II 1.2, Multi word DMA, Ultra DMA modes, Advanced PIO mode settings and commands Cache buffer: 8 / 16 / 8 Bytes per sector - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 51
-CD, CDExtra, CD-R, CDRW • CD (write): CD-R, CD-RW Slot load max. 1300mA 5V +/- 5% (Operating) BIOS ROM Item Type Package Block Size Supply current Description SST 39VF080, 1MB CMOS Boot Block Flash Memory 40-pin TSOP 64KB per block Active current: 15mA (typical) Standby current: 4uA (typical) 42 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 52
and power controller codes. It occupies system memory area E0000-FFFFF. After posting system, the shadow RAM function will be enabled. Description Phoenix Phoenix BIOS V0.2303 • 1MB flash RIOM for system BIOS • Suspend to RAM (S3) / Disk (S4) • Various hot keys for system control • Support boot - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 53
ZV port support KBC Item Chip Package Features Description NSPC97551 LQFP 176-pin • Host interface, based on Intel's LPC interface specification Revision 1.0 • PC01 REV 0.3 and ACPI 1.0b compliant • 16-bit RISC core with 2MB address space, speed up to 20MHz • Share BIOS flash memory (internal and - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 54
addresses 2. IRQs multiplexed to the ten supported IRQs 5V, 25 ~ 55mA IR Interface Item Chip Feature Description Vishay TFU6102F • Compliant to the IrDA standard up to 4 Mbit/sec. transfer rate • Low power consumption (< 3mA supply current) • Power shutdown mode (< 5uA shutdown current in full - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 55
2600mAh • 9-cell Li-Ion cylindrical battery • 87W Port Replicator Item Features Description • 120 pins for signals and four pins for power • Power supplied from Acer ezDock • Max. six USB ports support • Two 1394 ports support, one cable-powered and the other bus- powered • ONe new card socket and - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 56
Display resolution Display mode Surface treatment Pixel arrangement Pixel pitch (mm) Typical white luminance (cd/m2) also called brightness Contrast ratio Respond time (msec.) Normal input voltage of power supply Power consumption (watt) Weight Physical size (mm) Electrical interface Color support - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 57
Item Rated voltage Input voltage range Rated frequency Frequency range Steady AC current Output feature Rated voltage Voltage range Rated power Output ripple and noise Turn on delay time Temperature Specification for 100Vac or 240Vac input AC voltage for 100Vac or 240Vac input AC voltage from - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 58
to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). The setup screen displays BIOS as follows: Function Information Main Advanced Security - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 59
CPU Type: : CPU Speed: AMD Turion(tm) 64 X2 Mobile Technology TL-60 2000 MHz IDE1 Model Name: ST9120821AS IDE1 Serial Number: 3PL0L3JL ATAPI Model Name: PIONEER DVD-RW DVR-K06RS System BIOS Version: V0.2303 VGA BIOS then it will display a blank line This field reports the BIOS version of system - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 60
Sub-Menu F9 Setup Defaults F10 Save and Exit Parameter System Time / System Date System Memory Extended Memory Video Memory Quiet Boot Power on display Network boot F12 Boot Menu D2D Recovery Description The hours are displayed with 24 hours format. The values set in these two fields take effect - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 61
ECP] [Auto] Item Specific Help Configure Infrared Port using oprions: [Disabled] No configuration [Enabled] User configuration [Auto] BIOS or OS chooses configuration (OS Controlled) Displayed when controlled by OS F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6 Change Values Enter Select - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 62
Parameter Mode Description Set the mode for the parallel port Option Output only Bi-directional EPP ECP Chapter 2 53 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 63
Specific Help Supervisor Password controls accesses of the setup utility. supports three levels of password protection. The password support BIOS Setup Security screen. • The password entry consists of eight alphanumeric characters. At least one character must be assigned. • The valid keys are listed - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 64
limited to three. • Supervisor Password: Supervisor Password controls the access of the whole BIOS Setup Utility. If the Supervisor Password is set, the system verification, the system will be hung up and the users need to manually power off the system. • User Password: If the User Password is set - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 65
Boot This menu allows the users to decide the order of bootable devices to load the operating system. It identifies all the bootable devices in the system and attempts to boot them in the order specified. Bootable devices include the diskette drive in module bay, the hard disk and the CD-ROM/DVD - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 66
Exit PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 67
BIOS Password Removal SOP Please follow the steps below to remove the BIOS password. Step One Machine 1 Key in wrong Supervisor Password three times and System Disabled will show. Step Two Machine 2: Run BIOS_PW.EXE 1. Key in bios_pw 14452 0 2. Then choose one string. 58 Chapter 2 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 68
Step Three Machine 1 1. Reboot system and key in qjjg9vy or 07yqmjd in the BIOS user password column. Chapter 2 59 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 69
HDD Password Removal SOP Please follow the steps below to remove the HDD password. Step One Machine 1 1. Key in wrong HDD password three times and HDD password error code will come out. Step Two Machine 2: Run HDD_PW.EXE 1. Key in hdd_pw 15494 0 2. Select 2 (upper case ASCII Code). 3. Then choose - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 70
Step Three Machine 1 Reboot system and key in 0KJFN42 or UVEIQ96 in the HDD user password column. Chapter 2 61 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 71
on how to disassemble the notebook for maintenance and troubleshooting. To disassemble the computer, you need the tools below: • Wrist ground strap and conductive mat for preventing electrostatic discharge • Small Philips screw driver • Flat head screw driver • Hexagonal driver • Tweezers NOTE: The - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 72
Information Before You Begin Before proceeding with the disassembly procedure, you have to make sure that: 1. The system and all peripherals are powered off. 2. The AC adaptor and all power and signal cables from the system are unplugged. 3. The battery pack is removed. NOTE: There are several types - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 73
disassembly and reassembly and instructs you how to remove the components. Start Battery L*2 HDD Cover D*1 HDD Module HDD Bracket HDD Keyboard L*2 DIMM Cover Memory E*2 Touchpad Board Touchpad Board Bracket Main Board RTC Battery CPU Lower Case Assembly J*2 Modem Board J*2 Main Board - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 74
(NI,NYLOK) F SCREW M2.5*3-I(NI,NYLOK) I SCREW M3*0.5+3.5I J SCREW M2.5*4.0-I(BKAG)(NYLOK) L SCREW M2.5*4-I(BNI) M SCREW M2.5*4-I(NI, NYLOK) N SCREW M2.5*4-I(BNI)(NYLOK) Part No. 86.A03V7.012 86.T25V7.012 86.T23V7.006 86.A08V7.004 86.T23V7.018 86.A03V7.010 86.FR5V7.001 86.T25V7.013 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 75
Disassembly Procedure Removing the Battery Pack 1. Slide the battery lock. 2. Slide the battery latch and release the battery pack then remove it. Removing the Memory Module 1. Release the two screws fastening the DIMM cover. 2. Remove the DIMM cover. 3. Pop out the memory modules then remove it. - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 76
wireless cover. 7. Disconnect the wireless antenna. 8. Remove the two screws holding the wireless LAN card. 9. Take out the wireless LAN card from the socket. 10. Release the ODD latch as shown. 11. Detach the ODD module from the main unit. 67 Chapter 3 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 77
Removing the LCD Module from the Main Unit 1. Remove the two screws fastening the middle cover. 2. Open the lap top as shown. 3. Then detach the middle cover and place it as shown. 4. Disconnect the launch board cable from the main board. 5. Remove the middle cover (with launch board and launch - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 78
screws holding the LCD module. 16. Detach the LCD module from the laptop. Disassembling the Main Unit Separating the Upper Case and the Lower Case 1. and disconnect the bluetooth cable from the main board. 4. Disconnect the power board cable from the main board on the bottom side. 5. Carefully detach - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 79
Disassembling the Upper Case Assembly 1. Detach the bluetooth module from the upper case. 2. Disconnect the bluetooth cable from the bluetooth board. 3. Tear off the mylar fastening - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 80
Disassembling the Lower Case Assembly 1. Disconnect the (1) DC-in cable, (2) modem cable and the (3) USB cable. 2. Take the power board out of the lower case. 3. Disconnect the USB cable from the main board and detach the cable from the lower case. 4. Press the dummy - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 81
well. 17. Detach the DC-in cable from the lower case. 18. Disconnect the RTC battery then detach it from the main board. 19. Disconnect the thermal module cable connector from the . 22. Use a flat-headed screwdriver to release the CPU lock. Please turn clock-wise. 23. Then carefully take out the - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 82
Disassembling the LCD Module 1. Remove the six screw caps on the LCD bezel. 2. Then remove the six screws fastening the LCD bezel to the LCD module. 3. - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 83
LCD cover. 14. Take out the LCD latch (with the small spring) from the LCD cover. 15. Remove the screws holding the CCD module (digital camera module) to the LCD cover. 16. Detach the CCD cable from the LCD cover and remove the CCD module 17. Remove the CCD cover from - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 84
LCD bracket. 26. Remove the right LCD bracket. 27. Tear off the mylar fastening the LCD cable and disconnect the LCD cable from the LCD. Disassembling the External Modules HDD Module 1. Remove two screws holding the HDD bracket to the HDD. 2. Remove another two screws fastening HDD bracket to HDD - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 85
ODD Module 1. Remove the four screws fastening the ODD bracket to the ODD. 2. Remove the ODD bracket form the ODD. 3. Detach the ODD board from the ODD. Chapter 3 76 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 86
Chapter 4 Troubleshooting Please use the following procedures as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. 1. Obtain the detailed fail symptoms as - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 87
the instructions in the message window. If errors occur with the internal diskette driver, reconnect the following procedures in sequence to correct the problems. Do not replace a non-defective FRU. board. The following auxiliary input devices are supported by this computer. • Numeric keypad • - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 88
computer by using the following power sources separately. 1. Remove the battery pack. 2. Connect the power adaptor and check the power supply. 3. Disconnect the power adaptor and install the battery pack, then check the power supply. If you think there is a power supply problem, please go to "Check - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 89
Power off the system. 2. Remove the battery pack and measure the voltage between terminals one (+) and seven (-). There are seven terminals totally. See the illustration below. 3. If the voltage is still less than 7.5V after recharging, replace the battery. If the battery correct the problem. Do not - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 90
Configuration Error Causes: • CPU BIOS Update Code Mismatch • IDE Primary Channel Master Drive Error The causes will be shown before Equipment Configuration Error. 010 Memory Error at xxxx:xxxx:xxxxh (R: xxxxh, W: xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 91
disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data FRU/Action in Sequence DIMM System board DIMM System board Replace RTC battery and Run BIOS Setup - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 92
in Sequence Run Load Default Settings in BIOS Setup Utility. RTC battery System board Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board Power source (battery pack and power adapter). See Power System Check. Ensure every connector is - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 93
For Boot Block in Flash ROM Initialize the chipset. Initialize the bridge. Initialize the CPU. Initialize the system timer. Initialize system I/O. Check force recovery boot. Checksum BIOS ROM. Go to BIOS. Set Huge Segment. Initialize Multi Processor. Initialize OEM special code. Initialize PIC and - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 94
Power source (battery pack and power adapter). See Power System Check. Battery pack Power adapter Hard drive & battery connection board System board The system doesn't power on. Power source (battery pack and power adapter). See Power System Check. Battery pack Power adapter Hard drive & battery - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 95
Symptom/Error Battery can't be charged. Action in Sequence See Check the Battery Pack. Battery pack System board 86 Chapter 4 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 96
in Sequence Memory count (size) appears different from actual size. Enter BIOS Setup Utility to execute Load Default Settings, then reboot system. DIMM System board Speaker-Related Symptoms Symptom/Error In Windows, multimedia programs, no sound comes from the computer. Audio driver Speaker - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 97
/CRT/Both display switching work correctly. System board USB does not work correctly. System board Print problems Ensure the Parallel Port in the "Onboard Devices Configuration" of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration Run printer self-test. Printer driver Printer - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 98
Chapter 4 89 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 99
by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problems, follow the procedures below: 1. Run the - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 100
Undetermined Problems The diagnostic problems does not identify which devices fail, which devices are incorrectly installed, whether a short circuit happens, or whether the system is inoperative. NOTE: Verify if all devices attached are supported by the computer. NOTE: Verify if the power supply - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 101
Jumper and Connector Location Main Board Bottom Side Chapter 5 Chapter 5 92 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 102
Codec 7 New card connector 9 CPU socket 11 DDR2 RAM slot2 13 Battery pack connector 15 Four-pin USB cable connector 17 VRAM 19 Mini card connector 21 CRT connector 23 Docking connector # Description 2 BIOS ROM 4 Bluetooth module connector 6 RTC battery connector 8 North bridge 10 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 103
Top Side Chapter 5 94 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 104
# Description 25 LCD connector 27 USB1 29 Mic connector 31 Keyboard FFC connector 33 VRAM 35 PCMCIA card connector 37 5-in-1 card reader 39 Audio jack / mic 41 Speaker connector 43 Wireless switch 45 FIR # Description 26 Main board to button board FFC connector 28 USB2 30 Daughter board - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 105
Jumper Setting SOP 1. Remove the RTC battery. 2. Short CN31pin 1 and pin 2 to clear CMOS. Chapter 5 96 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 106
up-to-date information available on your regional web or channel. For whatever reasons a part number is changed, it will NOT be noted on the printed service guide. For Acer authorized service providers, your Acer office may have a different part number code from those given in the FRU list of this - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 107
PANASONIC-LI-ION COMO 9CELL2.6 ZC1 BATTERY(SANYO 9 CELL)S/P ZC1 BATTERY(PANASO NIC 9 CELL)S/P BT.00903.006 BT.00905.002 "MAINBOARD M56P256S INFATMEL W/READER,NEW CARD,PCMICA W/O CPU MEMORY" "MAINBOARD M56P256S SAM-ATMEL W/READER,NEW CARD,PCMICA W/O CPU MEMORY" ZC3 MB-INF-ATMEL ASSY S/P ZC3 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 108
USB/DCIN BOARD DESCRIPTION ZC3 Button Board ASSY S/P ACER PART NO. 55.FR5V7.002 ZC3 USB Board ASSY POWER CORD S/P-PRC ET2S POWER CORD SPARE PART-UK ET2S POWER CORD S/P-DANISH ZL6A POWER CORD S/P INDIA S.P. ZL6A POWER CORD S/P-ISR S.P ZL6A POWER CORD S/P-AU S.P. ZL3E POWER CORD S/P-TWN ZI5 POWER - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 109
DANISH ZL6A POWER CORD S/P INDIA S.P. ZL6A POWER CORD S/P-ISR S.P ZL6A POWER CORD S/P-AU S.P. ZL3E POWER CORD S/P-TWN ZI5 POWER CORD S/P-AF ZL3E POWER CORD S/P-THAI ZE1 POWER CORD 3P SWISS S.P. EI2 POWER CORD 3P ITALY S.P. ET2S POWER CORD S/P-US EI2 POWER CORD 3P CONTINENTAL S.P. ACER PART NO. 27 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 110
TO MB LF DESCRIPTION "ZC1 CABLE BUTTON BD(60MM,16/16,2A) S/P" ACER PART NO. 50.TAXV7.003 FFC CABLE - TP/B TO TP LF CABLE CABLE BT(5/ 8P,REV1A)LF S/P" 50.TAXV7.008 N/A HDMI TO DVI EXTRA CABLE CASE / COVER / BRACKET ASSEMBLY MIDDLE COVER HDMI TO DVI EXTRA CABLE ZC3 KB COVER ASSY S/P 50.FR5V7 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 111
BRACKET HDD BRACKET DESCRIPTION ZC1 TP BD SUPPORT BRACKET S/P ACER PART NO. 33.TAXV7.001 ZC1 HDD BRACKET 33.TAXV7.002 S/P RAM DOOR ZC3 RAM DOOR ASSY S/P 42.FR5V7.003 MINI CARD DOOR ZC3 MINI CARD DOOR ASSY S/P 42.FR5V7.004 DUMMY NEW CARD ZC3 DUMMY-NEWCARD S/P 42.FR5V7.005 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 112
. - L DESCRIPTION ZC1 HINGE-L S/P ACER PART NO. 33.TAXV7.004 LCD BRACKET W/ 64 X2 TL56 (ATTL56) 1.8G (Cache 128k/512k) AMD MOBILE TURION 64 X2 TL60 (ATTL60) 2.0G (Cache 128k/512k) ZC3 AMD CPU Turion TL50 1.6G S/ P ZC3 AMD CPU Turion TL52 1.6G S/ P ZC3 AMD CPU Turion TL56 1.8G S/ P ZC3 AMD CPU - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 113
CATEGORY Hard Disk Drive Keyboard Partname DESCRIPTION ACER PART NO. "80G HGST 2.5' 5.4K SATA 1.5G NCQ MORAGA+HTS541080G9SA00 ,C60D" 80G SEAGATE 2.5 5400RPM SATA 8M ST988323AS (-189) MERCURY 2 LF FW:3.06 "80G TOSHIBA 2.5"" 5400RPM SATAMK8032GSX - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 114
ZC1 K/B MODULE (FRA-CAN) S/P ZC1 K/B MODULE (JA) S/P ZC1 K/B MODULE (GREEK) S/P ZC1 K/B MODULE (HEBREW) S/P ZC1 K/B MODULE (RUSSIAN) S/P ZC1 K/B MODULE (SLOVAK) S/P ZC1 K/B MODULE (CROATIAN) S/P ACER PART NO. KB.TAX07.007 KB.TAX07.008 KB.TAX07.009 KB.TAX07.010 KB.TAX07.011 KB.TAX07.012 KB.TAX07.013 - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 115
MEMORY ) S/P ACER PART NO. RAM S/P ZC1 NANYA DDRII533 512MB RAM S/P ZE1 RAM DDRII5 512MB SUM S/P ZC1 NANYA DDRII667 512MB RAM S/P ZC3 DDRII 667 512MB HYNIX RAM S/P ZC3 DDRII 667 512MB INFINEON RAM S/P ZC1 NANYA DDRII667 512MB RAM S/P ZC3 DDRII 667 512MB SAMSUNG RAM S/P ZC1 NANYA DDRII533 1GB RAM - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 116
SPEAKER DESCRIPTION ZC3 THERMAL Module ASSY S/P ACER PART NO. 60.FR7V5.003 ZC3 SPEAKER PB3010KMG049LB3 S/P 23.FR5V7.001 POINTING DEVICE N/A MISCELLANEOUS N/A N/A N/A N/A N/A N/A N/A SCREWS N/A N/A N/A N/A N/A FERRARI 5000 BLUETOOTH MOUSE FERRARI 5000 BLUETOOTH MOUSE MS.FR507.001 "LCD - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 117
M2.5*4-I(BNI) SCREW M2.5*4.0-I(NYLOK)EU SCREW M3*0.5+3.5I SCREW M2.5*4.0I(BKAG)(NYLOK) SCREW M2*3-I(BNI)(NYLOK) DESCRIPTION ET2S SCREW MM2.5X3.0 SPARE PART ZI1S SCREW M2.5X4-I-BNI S/P ZI1S SCREW M2.5X4-I-NYLOK S/ P ZG1S BRACKET KIT S/P ZG1S I2.5*4MBKAGHY(M2.5L4) S/ P ZI1S SCREW M2X3I-BNI-NYLOK - Acer Ferrari 5000 | Ferrari 5000 Service Guide - Page 118