Acer TravelMate 270 TravelMate 270 Service Guide
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- Acer TravelMate 270 | TravelMate 270 Service Guide - Page 1
Acer TravelMate 270 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: VD.T18V5.001 PRINTED IN TAIWAN - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate 270 service guide. Date Chapter Updates II - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 4
are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 5
(e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 6
Windows Keys 17 Hot Keys 18 The Euro Symbol 20 Launch Keys 21 E-Mail Detection 22 Touchpad 23 Touchpad Basics 23 Hardware Specifications and Configurations 25 Chapter 2 System Utilities 37 BIOS Setup Utility 37 Navigating the BIOS Utility 37 Main 39 System Devices 41 Security 42 Boot - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 7
View 89 Chapter 6 FRU (Field Replaceable Unit) List 91 TravelMate 270 Series 108 Appendix A Model Definition and Configuration 108 Main Features 109 Appendix B Test Compatible Components 111 Microsoft® Window® XP Home Environment Test 112 Microsoft® Window® XP Pro Environment Test 114 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 8
colours SiS 650 with integrated VGA, default shared 16MB DDR video memory (or 32/64MB configured via BIOS) 4x AGP graphics accelerator MPEG-2/DVD hardware assisted capability Multimedia K K K K K K high-fidelity AC'97 stereo audio Built-in dual speakers Built-in microphone SoundBlaster-Pro and MS - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 9
.11b wireless LAN Keyboard and Pointing Device K 4-way scroll button K Sleek, smooth and stylish design K Full-sized keyboard K Ergonomically-centered touchpad pointing device Expansion K K Two type II or one type III cardBus PC Card slots Upgradeable memory Keyboard and Pointing Device K Acer - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 10
System Block Diagram Chapter 1 5 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 11
Board Layout Top View 1 2 3 4 5 9 6 8 7 1 Panel connector 2 Southbridge 3 Switch button interface connector 4 Northbridge 5 Modem connector 6 DDR-200P so DIMM connector 7 Int. KB interface connector 8 Audio to main board connector 9 Mini PCI connector 6 Chapter 1 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 12
ROM connector 8 Parallel connector 9 CRT connector 10 CPU socket 11 DC jack connector 12 CPU fan connector 13 Keyboard/PS2 connector 14 RJ45-11 connector 15 Battery connector 16 PCMCIA connector 17 DDR 200P 18 FDD connector 19 Card reader connector 20 HDD connector Chapter - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 13
PC. Front View # 1 2 3 8 Icon 1 Item Display screen Launch keys Power Switch Description Also called LCD (liquid-crystal display), displays browser, E-mail program and frequently used programs. Located at the top of the keyboard are five buttons. They are designated as P1, P2, P3, E-mail button - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 14
(or Reads/writes data from/to the media. card reader if installed) 7 Floppy eject button Ejects floppy disk. 8 Speakers Outputs sound. 9 Palmrest Comfortable support area for your hands when you use the computer. Outputs sound. 10 Keyboard Inputs data into your computer. 11 Status - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 15
Left Panel # Icon Item Description 1 Optical drive Houses an optical drive module (CD-ROM, DVD-ROM or DVD/CD-RW combo drive). 2 Optical drive indicator Lights up when the optical drive is active. 3 Eject button Ejects the drive tray. 4 Emergency eject slot Ejects - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 16
CD player, stereo walkman). 2 Headphone/Speaker/ Connects to audio line-out devices (e.g., Line-out jack headphones, speakers). 3 PC card eject buttons Eject the PC Card from the slot. 4 PC card slots Accepts two Type II or one TypeIII PC cards. 5 Modem jack Connects to a phone line - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 17
Rear Panel # Icon Item Description 1 Security keylock Connects to a Kensington-compatible computer security lock. 2 Power jack Connects to an AC adapter. 3 External display port Connects to a display device (e.g., external monitor, LCD projector). 4 Paralle port Connects to a - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 18
cool. Note: Don't cover or obstruct the opening of the fan. 2 Battery bay Houses the computer's battery pack. 3 Battery release latches Unlatches the battery to remove the battery pack. 4 Hard disk bay Houses the computer's hard disk. 5 Memory compartment Houses the computer's main - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 19
is on and lights orange when the computer is in Standby mode. Media activity Lights when the hard disk is active. Battery charge Wireless communication Caps lock Lights green when the battery is being charged. Lights orange when the battery power is low and is being charged. Lights when the - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 20
function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press w and y respectively - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 21
On Number keys on embedded keypad Cursor-control keys on embedded keypad Type numbers in a normal manner. Hold j while using cursor-control keys. Main keyboard keys Hold Fn while typing letters on embedded keypad. Num Lock Off Hold Fn while using cursorcontrol keys. Type the letters in a normal - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 22
Keys The keyboard has two keys that perform Windows-specific functions. Key Windows logo key Application key Icon Description Start button. Combinations with this key perform special functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 23
Properties used by the computer (function available if supported by operating system). See "Power management" on page 25. Puts the computer in Sleep mode. See "Power management" on page 25. Switches display output between the display screen, external monitor (if connected) and both the display - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 24
Hot Key Fn-y Icon Function Volume down Description Decreases the speaker volume. Fn-x Brightness up Increases the screen brightness. Fn-z Brightness down Decreases the screen brightness Chapter 1 19 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 25
. If not, select and click on Properties; then select United States-International and click on OK. 5. Click on OK. To verify the keyboard type in Windows XP, follow the steps below: 1. Click on Start, Control Panel. 2. Double-click on Regional and Language Options. 3. Click on the Language tab and - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 26
Keys Located at the top of keyboard are five buttons. These buttons are called launch keys. They are designated as P1, P2, P3 Email button and Web browser button. NOTE: To the left of these five launch keys is the wireless communication button. This wireless communication button works for model - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 27
enable/disable mail checking, set the time interval for mail checking, etc. If you already have an email account, you can fill in User Name, Password and POP3 Server in the dialog box. The POP3 Server is the mail server where you get your email. Aside from the email checking function - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 28
means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support. NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad. Touchpad Basics The following teaches you how - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 29
Function Left Button Right Button Scroll Button Tap Scroll Click and hold the button in the desired direction (up/ down/left/right) NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 30
voltage Supports DIMM package Memory module combinations Specification Phoenix 1.00 Flash ROM 512KB TSOP ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB, VGA BIOS, CD-ROM bootable, Set by setup manual Built-in CPU - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 31
Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. . LAN Interface Item Supports LAN protocol LAN connector type LAN connector location Modem Interface 10/100 Mbps RJ45 Right side Specification Item Data modem data baud - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 32
ATA-5 287 2048KB ATA-5 235 100 MB/ Sec. Ultra DMA mode-5 100 MB/ Sec. Ultra DMA mode-5 5V(DC) 5V(DC) +/- 5% +/- 5% 4200 RPM 4200 RPM 4200 RPM DVD-ROM Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Data Buffer Capacity Interface Applicable disc format - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 33
microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Specification Integrated Software Audio in SiS961 South Bridge with Chip voltage Supports ZV (Zoomed Video) port Specification SiS Integrated VGA chip in SiS650 North Birdge Core/3.3V No Video Resolutions Mode (for - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 34
mode, "3BCh" will not be available. DMA channel 1 378h, 278h, 3BCH IRQ7, IRQ5 USB Port Item USB Compliancy Level OHCI Number of USB port Location Serial port function control Specification 1.1 USB 1.1 3 Rear side Enable/Disable by BIOS Setup PCMCIA Port Item PCMCIA controller Supports card type - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 35
Number of battery cell Package configuration Package voltage Specification Panasonic Li-ion 57Wh 3.7V/cell 8 4 cells in series, 2 series in parallel 14.8V LCD Inverter Specification This inverter is designed to light up the CCFL of LCD for TravelMate 270 series notebook. It should be supported the - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 36
3. Automatic brightness compensation for input voltage variation. Electrical Characteristics No . Parameter Symbol Min. Typ. Max. Unit 1 Input NV_PWR 9 14.8 voltage 2 Input Iin -- 0.33 current 3 Lamp IL 2.7 -- current 4 Frequency F 45 55 5 Output Pout -- -- power 6 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 37
stress should not be over 85% under any condition. (turn on overshoot transient and line transient.) *9. Audio noise should be less than 36dB at 10cm distance. . Electrical specification No . Symbol Min. Typ. Max. Unit Comment 1 V oper* -- 700 Il 5.7 6.0 Il 2.7 3.0 F 45 55 η 80 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 38
Item Supports colors 262K Optical Specification Brightness control keyboard hotkey Contrast control No Suspend/Standby Yes control Electrical Specification Supply voltage for 3.3 LCD display (V) Supply voltage for 690 LCD backlight (Vrms) 262K Specification 262K keyboard hotkey - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 39
(15 pins) supports DDC 2B, 1 TV-out connector, 1 microphone-in port, 1 headphone-out with SPDIF port, 1 AC adapter jack (2 pins), 1 type III or type II PCMCIA card bus slots, 3 USB ports (4 pins), 1 RJ-11/RJ-45 port One Plastic PC+ABS (Bayer OM105Q) Power, Media activity, Battery charge, Wireless - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 40
Lid switch Internet switch Wireless ON/OFF switch E-mail switch Specification Memory Address Map Memory Address 00100000h-000F0000h 000CD000h- Function System BIOS VGA BIOS Video memory (VRAM) Conventional memory Function DMA controller-1 Interrupt controller-1 Timer 1 Keyboard controller 38859 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 41
IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 Interrupt Channel DMA Channel Assignment DMA Channel 00 01 02 03 Function(Hardware) Communications Port (COM1) PCI AUDIO/MODEM Standard Floppy Disk Controller ECP Printer Port (LPT1) Real Time Clock SCI LAN/Universal Serial Bus PCMCIA/VGA Mouse Numeric data processor - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 42
to Chapter 4 Troubleshooting when problem arises. m To activate the BIOS Utility, press during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Main System Devices System Tim e: System Date: PhoenixBIOS Setup Utility Security Boot Info. Item specific Help - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 43
made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 44
Device : 1.44 MB [ xxxxx MB] [ Model Name] Floppy disk size Disk Size Boot Display Device: Screen Expansion: Television Type: [Both] [Enabled] [NTSC] Select NTSL or PAL standard VGA Memory: [32MB] VGA Memory Size Configuration F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 45
Drive Internal Hard Disk ATAPI Device Boot Display Device Screen Expansion Television Type VGA Memory Description Format/Option Sets the system on display will be in CRT (or projector) only mode. Otherwise it will be in LCD only mode. Option: Both or Auto-Selected Option: Enabled or Disabled - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 46
screen contains parameters involving your hardware devices. It also provides advanced settings of the system. M ain System D e vice s P S /2 P o in tin g D ev ic e P h oe n ixB IO S S e tu p U tility S ecurity Boot . Enabled/Disabled/Auto Sets the operation mode of the parallel port. ECP, EPP - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 47
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. M ain E x it S ystem D evices P hoenixB IO S Setup U tility S e c u rity Boot User Password is A dm inistrator P assw ord is Clear Clear Info. Item spec ific H elp Set U ser - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 48
on the screen. 3. Press e. After setting the password, the computer sets the User Password parameter to "Set". 4. If desired, you can opt to enable the Password on boot parameter. u 5. When you are done, press to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 49
parameter to "Set". 5. If desired, you can enable the Password on boot parameter. u 6. When you are done, press to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. The password setting is complete after the user presses u. If the - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 50
If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2 45 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 51
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. 46 Chapter 2 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 52
information of the system. Parameter System BIOS Version VGA BIOS Version Serial Number UUID Number System Memory Extended Memory Displays system BIOS version Displays VGA BIOS version Description UUID=16bytes This field reports the memory size of system base memory. The size is fixed to 640KB - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 53
contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Saving Changes and Exit Discarding Changes and Exit Get Default Values Description u Saves your changes to CMOS and exits System Setup (same - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 54
is for the Acer TravelMate 270 series notebook machine. You can find the utility in Service CD kit. It provides the following functions: 1. Panel ID Utility 2. Thermal & Fan Utility 3. Mother Board Data Utility To use this diskette, first boot from this diskette, then a "Microsoft Windows ME Startup - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 55
-flash Insert CD-Disk and floppy disk then boot from floppy disk drive to BIOS re-flash. 2. Serial Port, Parallel Port and FDD Test Insert SIO/PIO loopback to serial/parallel port. Place the diskette in the floppy diskette drive. - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 56
. 4. Thermal Test . 5. Config Test . 6. 1394 ID Check ^ If you need to confirm whether the 1394GUID serial number has been input or not, you can run this utility. Press then Y key to next test. Chapter 2 51 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 57
touchpad. Then see if the movement of the cursor can reach to left top (X=0, Y=0). Press the right and left button then continue next test. 8. VGA R.G.B. Mode Test Inspects red, green and blue color of display quality. Press any key to continue next test. 52 Chapter 2 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 58
9. FAN Test Check if the fan has turned on or not. You can confirm the function by a feather. 10. Keyboard Test b Press all keys according to this order--from left to right and from up to down to test each key's function. If pass then - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 59
e 12. Audio Test Test the left channel first. After you hear a sound press to test the right channel. 13. Battery Charge Test Plug in AC adapter to the system for test. 54 Chapter 2 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 60
on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: K Wrist grounding strap and conductive mat for preventing electrostatic discharge K Small Philips screw driver K Philips screw driver K Flat head screwdriver - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 61
Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. NOTE: TravelMate 270 series product uses mylar or - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 62
sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Screw List Item Description A CPU FRAME NUT B Screw - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 63
Item H I J K L M N O P Q R S Description Screw, M2.0X0.4P+3FP-ZK(NL) Screw, M2.5X12 Screw, M2.5X18 Screw, M2.5X3NL Screw, M2.5X4 Screw, M2.5X5 Screw, M2.5X7NL Screw, M2.5X9NL Screw, M3.0X3 Screw, TPB-1.7 3.5P-ZK(NL) Thermal screw with spring Thermal screw with white spring 58 Chapter 3 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 64
Removing the Battery Pack 1. Press the battery lock and slide the battery latch to the right. 2. Then remove the battery. Chapter 3 59 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 65
the HDD Module/Memory/FDD Module/Optical Module and CPU Removing the HDD Module 1. Remove the two screws that secure the HDD module. 2. Then take the HDD module away. Removing the Memory 1. Remove the screw as shown here. 2. Remove the DIMM door. 3. Then prize out the memory with the fingures - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 66
Removing the CPU 1. Replace the screw that secure the heatsink cover. 2. Remove the heatsink cover. 3. Disconnect the fan power cable. 4. Remove the two screws that secure the fan. 5. Then remove the fan. 6. Remove the four screws as shown. 7. Then remove the heatsink. 8. Unlock the CPU lock with - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 67
62 Chapter 3 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 68
Module and Switch Board Removing the LCD Module 1. Remove the two (one on each side) screws holding the middle cover. 2. Use a tool to pull the keyboard locks outwards as shown here. 3. Prize the middle cover with a plastic flat head screwdriver. 4. Unscrew the two screws as shown here. 5. Place the - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 69
Removing the Switch Board 1. Unscrew the two screws that secure the switch board. 2. Then remove the switch board from the main unit. 64 Chapter 3 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 70
shielding then remove it from the main unit. 2. Disconnect the audio board FFC.. 3. Remove the 11 screws on the lower case. 4. Remove the 5 screws holding the upper case. 5. Disattach the logic upper form the logic lower.. Disassembling the logic upper 1. Unscrew the 7 screws holding the touchpad - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 71
phone jack FFC from the audio board. Then remove the audio board. 6. Disconnect the audio board FFC from the audio board. 7. Disattach the touchpad speakers; one on each side. 12. Remove the two screws that holds the wireless card antenna line; two on each side. 13. Unscrew the two screws that - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 72
Disassembling the logic lower 1. Tear off the mylar that fastens the wireless care power cable. 2. Diconnect teh wireless card power cable and remove it from the main board. 3. Unscrew the three screws that secures main board to the lower case. 4. Remove the six nuts - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 73
Disassembling the LCD Module 1. Remove the two screwpad then unscrew the two screws on the LCD bezel. One on each side. 2. Disattach the LCD bezel from - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 74
each side) screws on HDD carrier. 2. Remove the HDD EMI shielding and take out the HDD from the carrier. 3. Disconnect the hard disk drive connector. Disassembling the Floppy Disk Drive Module 1. Remove the four screws (two on each side) that secure the FDD to the FDD bracket. Then remove the FDD - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 75
70 Chapter 3 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 76
Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model (TravelMate 270 series). Non-Acer products, prototype cards any problem occurs, you can perform visual inspection before you fellow this chapter's instructions. You - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 77
next step. However, if the CD/DVD drive can not read data from the audio CD, you may need to clean the CD/DVD drive with a CD/DVD drive cleaning disk. 2. Make sure that the appropriate driver has been installed on the computer for the CD/DVD drive. 3. Boot from the diagnostics diskette and start the - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 78
.com to download the shareware "BurnIn Test V.3.0". You may test the memory with this program under Window XP environment. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 79
figure Pin 1: 19V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: K Replace the main board. K If the problem is not corrected, see "Undetermined Problems" on page 84. K If the voltage is not correct, go to the - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 80
the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. After rebooting, run Touch pad/PS2 Mode Driver - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 81
Replace the CPU with another of the same specifications. If the problems still occurs, go to next step. The main board may be damaged. Replace main board. 3. If the external monitor has the same problem audio sources. For example, employ audio Replace the main board. 3. Follow the disassembling steps - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 82
can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 84. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 83
at offset: nnnn System RAM test failed Main board 0232 Extended RAM Failed at address line: nnnn Extended RAM test failed Main board 0250 System battery is dead - Replace and run SETUP CMOS clock battery needs to be replaced. Replace the battery and run BIOS Setup Utility to reconfigure system - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 84
board Fail-Safe Timer takes too long. Main board Error with NVRAM (CMOS) data. Enter the BIOS Setup Utility and verify the parameters (try loading the default settings); then save and restart your computer. Main board Operating system cannot be found on the boot device. Enter the BIOS Setup Utility - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 85
Enter BIOS Utility to execute "Load Setup Defaults" on Exit screen, then reboot system. Reconnect the LCD connectors. Keyboard (if Power System Check" on page 73". Battery pack Power adapter Hard drive & battery connection board Main board Power source (battery pack and power adapter). See "Power - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 86
't resume from standby mode LCD cover switch after opening the LCD. Main board Battery fuel gauge in Windows doesn't go higher than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack Main board System - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 87
work correctly Print problems. Action in Sequence Enter BIOS Setup Utility to change main board. Power off. Then check if RAM CPU BIOS are well-connected. Press Fn+F5 three times keyboard cable. Keyboard Main board Reconnect touch pad cable. Modem port is secured to the main board Touch pad FPC Audio - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 88
problem. 2. If no error is detected, do not replace any FRU. 3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors. If an error is detected by the main battery the keyboard test, see "Keyboard or Auxiliary Input Device Check" on page 73. Chapter 4 83 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 89
Verify that all attached devices are supported by the computer. NOTE: Verify Acer devices K Printer, mouse, and other external devices K Battery pack K Hard disk drive K DIMM K CD-ROM/Diskette drive Module K PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 90
Error Message Error Message Hardware Error VPD Checksum Error BIOS Update Program Error System Error Without AC adapter Battery Low Action in Sequence See "System Diagnostic Diskette" on page 49 Reboot the system and then restest with this diskette. Turn off the power and - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 91
86 Chapter 4 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 92
Jumper and Connector Locations Top View 1 2 3 4 9 8 6 7 Chapter 5 5 1-JP8 3-JP20 5-JP15 6-JP5 Panel connector Switch button interface connector Modem connector DDR-200P 7-JP18 8-JP29 9-JP16 Int.keyboard interface connector Audio to main board connector Mini-PCI connector Chapter 5 87 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 93
SW1 Settings (Lid switch) Switch 1 Switch 2 Switch 3 Switch 4 SW2 Settings SW2 POWER BUTTON NONE STAND BY HIBERNATE ON/OFF BUTTON Setting ON:SYSTEM ON OFF: SYSTEM OFF Setting 88 Chapter 5 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 94
Serial port CD-ROM connector Parallel connector CRT connector 12-JP1 13-JP28 14-JP14 16-JP12 17-JP4 18-JP19 19-JP30 20-JP9 CPU fan connector Keyboard/PS2 RJ45-11 connector PCMCIA connector DDR 200P so-DIMM connector FDD connector - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 95
90 Chapter 5 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 96
chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 270 series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 97
Exploded Diagram THE SYSTEM 92 Chapter 6 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 98
LOGIC UPPER ASSY TravelMate 270 Chapter 6 93 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 99
LCD 14.1" TravelMate270 94 Chapter 6 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 100
LCD 15" TravelMate 270 Chapter 6 95 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 101
DVD ASSY TravelMate 270 NOTE: The exploded diagrams for CD-ROM, DVD-ROM and DVD-RW combo module are very similar. Therefor, we put only DVD ASSY exploded diagram for your reference. Please also refer to the FRU list below for more information on different models and part numbers. This diagram only - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 102
FDD ASSY HDD (W/O HDD) ASSY TravelMate 270 Chapter 6 TravelMate 270 97 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 103
-PANASONIC HBT.0186.001 BATTERY LI-ION 8 CELL-SAMSUNG HBT.0186.002 Boards 251-Logic Upper AUDIO/TOUCHPAD BOARD 55.T18V5.001 252-The system SWITCH BOARD 252-Logic Upper PHONE JACK BOARD 55.T18V5.002 55.T18V5.003 NS MODEM CARD 54.T18V5.001 Cables NS WIRELESS LAN COMBOCARD 016-Logic - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 104
Picture No. 003-Logic Upper Partname And Description FFC-TOUCHPAD Part Number 50.T18V5.002 004-Logic Upper FFC-PHONE JACK NS CABLE-MODEM 50.T18V5.003 50.T18V5.004 002-Logic Upper ANTENNA LINE-L Note: - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 105
Picture No. 314-The System Partname And Description DIMM COVER Part Number 42.T18V5.002 313-The System HEATSINK COVER 42.T18V5.003 311-The System LOWER CASE PAD 60.T18V5.003 310-The System MINI PCI EMI SHIELDING 31.T18V5.001 003-DVD ASSY OPTICAL BRACKET 33.T18V5.001 100 Chapter 6 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 106
BRACKET Part Number 33.T18V5.002 NS TOUCHPAD COVER 42.T18V5.004 NS CPU SUPPORT BRACKET 33.T18V5.003 102-Logic Upper HINGE SADDLE-R 103-Logic Upper HINGE SADDLE-L 105-Logic Upper PHONE JACK COVER 34.T18V5.001 34.T18V5.002 42.T18V5.005 BATTERY LATCH/KNOB KIT including battery spring - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 107
Picture No. FDD ASSY Partname And Description FDD MODULE, PANASONIC FDD MODULE, MITSUMI Part Number 6M.T18V5.010 6M.T18V5.011 011-FDD ASSY 002-FDD ASSY FDD DRIVE PANASONIC FDD DRIVE MITSUMI FDD DOOR PANASONIC FDD DOOR MITSUMI - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 108
) ASSY Partname And Description HDD BRACKET COVER Part Number 33.T18V5.006 Keyboard LCD NS AS1400 KEYBOARD CHICONY Arabic KB.T1802.010 AS1400 KEYBOARD CHICONY Belgium KB.T1802.012 AS1400 KEYBOARD CHICONY Traditional Chiese KB.T1802.005 AS1400 KEYBOARD CHICONY Czech KB.T1802.014 AS1400 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 109
Picture No. 003-LCD 14.1" and LCD 15" Partname And Description LCD INVERTER Part Number 19.T18V5.001 104-LCD 14.1" and LCD 15 103-LCD 14.1" and LCD 15" 102-LCD 14.1" and LCD 15" LCD BRACKET L14" - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 110
PAD 251-The System MAINBOARD W/ PCMCIA SLOT, MODEM CABLE (W/O CPU MEMORY) Part Number 50.T18V5.009 50.T18V5.010 50.T18V5.011 50.T18V5 DVD ASSY CD-ROM MODULE 24X QSI CD-ROM MODULE 24X SAMSUNG DVD-ROM MODULE 8X TOSHIBA DVD-ROM MODULE 8X HLDS DVD-ROM MODULE 8X LITEON DVD-RW COMBO MODULE TOSHIBA DVD - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 111
(SCR-242-S) CD-ROM DRIVE 24X SAMSUNG (SN-124P) DVD-ROM DRIVE 8X TOSHIBA (SD-2612) DVD-ROM DRIVE 8X HLDS (GDR-8081N) DVD-ROM DRIVE 8X LITEON (LSD-081) DVD-RW COMBO DRIVE 8X TOSHIBA (SDR2212) DVD-RW COMBO DRIVE 8X KME (UJDA730CP) OPTICAL LOCK Part Number KD.24X03.001 KD.24X02.001 KV.08X01 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 112
Picture Screws No. Partname And Description Part Number CPU FRAME NUT Screw, #4-40UNF Screw, M2.0*2.5 NL Screw, M2.0*3 Screw, M2.0*3 NL Screw, M2.0*5 Screw, M2.0*7 Screw, M2.5*12 Screw, M2.5*182 Screw, M2.5*3 NL - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 113
and Configuration TravelMate 270 Series Appendix A Model Number 270X 270XV 270XVi 270XC 272X 272XV 272XVi 272XC 272LC 273XV 273XC CPU P4- 14.1 XGA 14.1 XGA ODD 24X CD 8X DVD 8X DVD 8/8/8/24 combo 24X CD 8X DVD 8X DVD 8/8/8/24 combo 8/8/8/24 combo 8X DVD 8/8/8/24 combo Memo ry 128 128 256 120 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 114
disk drive or optional 4-in-1 card reader (depending on availablity) K Optical drive bay for optional 24X CD-ROM, 8X DVD-ROM or 8X DVD/24X (8/8/24) CD-RW combo drive K Embedded 10/100Mbps Fast Ethernet; optional Acer InviLinkTM IEEE 802.11b wireless LAN with internal antenna K International 56K - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 115
Appendix A 110 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 116
Windows® XP Pro and Windows® 2000 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 270 series Compatibility Test Report released by the Acer - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 117
Microsoft® Windows® XP Home Environment Test Display Item Video Ethernet Audio Headphone Microphone Speaker FDD I/O Peripheral I/O - printer (parallel) I/O - TV I/O - Keyboard I/O - USB I/O - USB (Mouse) I/O - USB (Speaker) I/O - USB (Camera) I/O - USB (ZIP) I/O - USB (HUB) Specifications LCD 14 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 118
10/100+ Modem56(RBEM56G-100) Toshiba Type II PCMCIA 2G HDD 3COM Airconnect(3CRWE737A) wireless LAN card Cisco Aironet 340(AIR-PCM340)wirless LAN card Iomega Clik! PC Card 40MB LEXAR Compact Flash Card (16MB) RITEK Compact Flash Memory (128MB) HITACHI CompactFlash Memory (64MB) DELL IEEE 1394a PC - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 119
Microsoft® Windows® XP Pro Environment Test Display Item Video Ethernet Audio Headphone Microphone Speaker FDD I/O Peripheral I/O - printer (parallel) I/O - TV I/O - Keyboard I/O - USB I/O - USB (Mouse) I/O - USB (Speaker) I/O - USB (Camera) I/O - USB (ZIP) I/O - USB (HUB) Specifications LCD 14 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 120
10/100+ Modem56(RBEM56G-100) Toshiba Type II PCMCIA 2G HDD 3COM Airconnect(3CRWE737A) wireless LAN card Cisco Aironet 340(AIR-PCM340)wirless LAN card Iomeage Clik! PC Card 40MB LEXAR Compact Flash Card (16MB) RITEK Compact Flash Memory (128MB) HITACHI CompactFlash Memory (64MB) DELL IEEE 1394a PC - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 121
Microsoft® Windows® 2000 Environment Test Display Item Video Ethernet Audio Headphone Microphone Speaker FDD I/O Peripheral I/O - printer (parallel) I/O - TV I/O - Keyboard I/O - USB I/O - USB (Mouse) I/O - USB (Speaker) I/O - USB (Camera) I/O - USB (ZIP) I/O - USB (HUB) Specifications LCD 14.1" - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 122
10/100+ Modem56(RBEM56G-100) Toshiba Type II PCMCIA 2G HDD 3COM Airconnect(3CRWE737A) wireless LAN card Cisco Aironet 340(AIR-PCM340)wirless LAN card Iomeage Clik! PC Card 40MB LEXAR Compact Flash Card (16MB) RITEK Compact Flash Memory (128MB) HITACHI CompactFlash Memory (64MB) DELL IEEE 1394a PC - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 123
118 Appendix B - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 124
K Main manuals K Bios updates K Software utilities K Schematics K Spare parts lists K Chips K TABs (Technical Announcement Bulletin) The service repair section provides you with downloadable information on: K Troubleshooting guides K Tooling box information K Repair instructions for specific models - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 125
120 Appendix C - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 126
31 ACPI 1.0a 23 AFLASH Utility 47 Audio 26, 27 B Battery 28 Battery Pack 57 battery pack charging indicator 12 BIOS 23 package 23 password control 23 ROM size 23 ROM type 23 vendor 23 Version 23 BIOS Setup Utility 35 BIOS Supports protocol 23 BIOS Utility 35 Basic System Settings 39 Navigating 35 - Acer TravelMate 270 | TravelMate 270 Service Guide - Page 127
47 System Memory 23 System Specifications Features 107 System Utilities 35 System Utility Diskette 47 T Temperature 32 Test Compatible Components 109 Touchpad Check 73 Troubleshooting 69 U Undetermined Problems 82 USB 27 utility BIOS 35 V Video 26 Resolutions 26 Video controller 27 W Windows 2000