Acer Veriton X4610G Veriton X461x Desktop Series Service Guide
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- Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 1
Acer Veriton X4610/X4610G/X4618G Service Guide PRINTED IN TAIWAN - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 2
Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates ii - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 3
, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. iii - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 4
, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 5
. WARNING CAUTION IMPORTANT Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. v - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 6
(e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 7
Specifications and Configurations 9 Power Management Function(ACPI support LAN Card 35 Removing the VGA Card 36 Removing the Memory Modules 37 Removing the Optical Drive 38 Removing the Hard Disk Drive 39 Removing the COM Port Cable and Printer Port Cable 42 Removing the Power Supply - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 8
80 Power System Check 80 System External Inspection 80 System Internal Inspection 80 Beep Codes 81 Checkpoints 82 BIOS Recovery 85 Jumper and Connector Information 86 M/B Placement 86 Jumper Setting 88 Setting Jumper 88 FRU (Field Replaceable Unit) List 96 Veriton X4610/X4610G - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 9
metal gate process processor core. • 32nm, Hi-K+metal gate process, Intel® HD Graphics & Integrated Memory Controller. Chipset • PCH: Intel Q65 • Design Criteria: • Should meet Intel Cougar Point platform design guide. • Super I/O: • Should support Intel PECI 3.0. • Should support SST signal output - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 10
port at rear side • Dual View function support • Need to measure VGA follow Acer VGA SOP • Monitor compatible is requested to the monitor AVL and DQM recommended list Graphics card support • No mechanical retriction to support for double slot, full length graphics cards in the single PCIe X16 slot - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 11
Windows Logo Program Device Requirements: Audio-0002. • 1 front panel audio header (2*5). • 1 internal speaker header (2*4). • S/N ration: 90dB at rear output jack. • 1 front panel audio header (2*5). • Follow Acer Audio spec v4.1 & audio C/R should support Acer Internal speaker spec. • BIOS - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 12
specification USB pin connectors (follow Intel FPIO standard Specification) • One 2*5 pin Intel FPIO spec. Microphone In/ Headphone Out pin connectors • One 4 pin CPU refer to Acer spec) • Header Naming should follow MB Header Naming System BIOS • Kernel: AMI Aptio Kernel with Acer skin/copyright. - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 13
Power supply • Maximum power rating should satisfy the minimal requirement of system spec. • Protection circuits are required on over voltage, short circuit, over current,and over power protection. • Safety and EMI certification is required as system certification. • Quotation required on non-PFC - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 14
Block Diagram 6 Chapter 1 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 15
components. Front Panel 1 13 2 3 4 12 11 10 9 5 8 7 6 No. Component 1 Acer logo 2 Optical drive button 3 ODD activity indicator 4 XD-Picture)/SD(Secure Digital)/PRO slot 10 LAN activity indicator 11 HDD activity indicator 12 Recover jack and indicator 13 Power button Chapter 1 7 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 16
PS2 keyboard connector 3 DVI-D port 4 D-Sub VGA port 5 USB 2.0 ports 6 Microphone jack 7 Line-out jack 8 Expansion slot(graphics card ect.) 9 line-in jack 10 Serial port 11 Parallel port 12 RJ45 LAN port 13 Serial port 14 PS2 mouse connector 15 Power connector 8 Chapter 1 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 17
MHz Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin BIOS version P01-A0 BIOS ROM type SPI Flash BIOS ROM size 8Mb Support protocol SMBIOS(DMI)2.4/DMI2.0 Device Boot - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 18
~4GB Maximum System Memory Supported 1G~16GB System Memory Item Specification Memory slot number 4 slot Support Memory size per socket 1GB/2GB/4GB Support memory type DDRIII Support memory interface DDR III 1333/1066 MHz Support memory voltage 1.5V Support memory module package 240 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 19
USB Port Item Universal HCI USB Class USB Connectors Quantity Specification USB 2.0/1.1 Support legacy keyboard for legacy mode Ports Quantity: 14 • 6 15% to 80% RH Non-operating 10% to 90% RH Vibration Operating (unpacked) 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all 3 axes. - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 20
DOS, keyboard &mouse for Windows. • Resume recovery time 3-5sec Global Standby Mode • Global power management timer(2-120minutes,time step= Suspend Mode • Independent power management timer(2-120minutes,time step=10minute)or pushing extern switch button. • CPU goes into SMM • CPU asserts STPCLK# and - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 21
nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM which allows configuration data to be retained when power is be simply referred to as "BIOS", "Setup", or "Setup utility" in this guide. The screenshots used in this guide display default system values. These values - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 22
Entering CMOS setup 1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 23
Time (hh:mm:ss) Description Version number of the BIOS setup utility. Date when the BIOS setup utility was built Type of CPU installed on the system. Core speed of the CPU installed on the system. Physical CPU count Total size of system memory installed on the system. Product name of the system - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 24
Advanced Parameter Miscellaneous Advanced Chipset Configuration Integrated Peripherals PC Health Status Description Press Enter to access the Miscellaneous submenu Press Enter to access the Advanced Chipset Configuration submenu Press Enter to access the Integrated Peripherals submenu Press Enter - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 25
reduce the EMI (ElectroMagneticinterface) generated by the system and voltage according to its temperature. Selects power on state for Num Lock. USB Beep Message Enables or disables BIOS to display error beeps or messages during USB device enumeration. Option Enabled Disabled Enabled Disabled On - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 26
the Intel Turbo Boost. Enables or disables Advanced Encryption Standard New Instructions (AES-NI). When enabled, the processor disables code execution when the Intel Virtualizationa Technology(IntelAMT) function. Select a graphic controller as a primary boot device. Enabled Disabled Enabled - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 27
Parameter Onboard SATA Controller Onboard SATA Mode Onboard USB Controller Legacy USB Support USB Storage Emulation Onboard Graphics Controller Onboard Audio Controller Onboard LAN Controller Onboard LAN Option ROM Serial Port1 Address Serial Port2 Address Description Enables or disables - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 28
Parameter Parallel Port Address Parallel Port Mode Parallel Port IRQ Description Use this item to enable or disable the onboard COM2 serial port, and to assign a portaddress. Use this item to select the parallel port mode. You can select Normal (StandardParallel Port), ECP (Extended Capabilities - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 29
Description This item enables or disables you to set the shutdown temperature of the system. CPU Shutdown Temperature This item enables or disables you to set the shutdown temperature of the CPU. Smart Fan This item enables or disables the smart fan function. Option Enabled Disabled Enabled - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 30
be turned off with a software commend. If you enable this item, the system can automatically resume if there is an incoming call on the PCIE LAN card.You must use an ATX power supply in order to use this feature.Use this item to dowake-up action if inserting the PCIE - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 31
not. This item displays the TPM to be owned or not. This item enables or disables support the boot from USB mass storage Enabled devices. Disabled Use this item you can enable or disable the BIOS Write Protect. Enabled Disabled This item enables or disables the warning if the case is opened - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 32
Setting a supervisor password 1. Use the up/down arrow keys to select Change Supervisor Password menu then press Enter. A password box will appear. 2. Type a password then press Enter. The password may consist up to six alphanumeric characters (A-Z, a-z, 0-9) 3. Retype the password to verify the - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 33
boot order from the available devices. EFI Hard Disk CD^DVD Removable Device LAN Press Enter to access the EFI Device Priority submenu and specify the boot priority sequence from available network drives. When enabled, the BIOS splash screen displays during startup. When disabled, the diagnostic - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 34
the Exit menu and press Enter. Select this option to quit the BIOS Setup Utility without making any permanent changes to the system configuration, and this option and press Enter to save all the changes and return to the BIOS Setup Utility. Use this item enables you to discard any changes that you - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 35
3 System Disassembly and Assembly This chapter contains step-by-step procedures on how to disassemble and assembly the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 36
procedure, perform the steps listed below: 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from the system. 5. Place the system unit on a flat, stable surface - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 37
Removing the Side Panel 1. Remove the three screws located on the rear edge of the side panel. 2. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis. 3. Lift the side panel away from the server and put it aside for reinstallation - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 38
Removing the Front Bezel 1. Release the front bezel from the chassis interior. 2. Pull the bezel away from the chassis. 30 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 39
-nosed screwdriver to loosen the four screws on the heat sink, in the order as shown below. Note:CPU Fan has been highlighted with the yellow circle as above image shows.Please detach the CPU Fan and follow local regulations for disposal. 2. Lift the heat sink fan assembly away from the mainboard - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 40
3. Lay down the heat sink fan assembly, in an upright position, on top of the optical drive, as shown below, then disconnect the fan cable from the mainboard. 4. Remove the heat sink fan assembly from the chassis then lay it down in an upright position-with the thermal patch facing upward. Do not - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 41
Removing the Processor IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. 1. Release the load lever(1). 2. Lift the load lever and load plate to the fully open, upright position (2) and (3). Chapter 3 33 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 42
3. Pull out the processor from the socket. IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the processor is properly oriented over the socket. 34 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 43
Removing the Wireless LAN Card 1. Remove the two screws that secures the card to the chassis. 2. Lift the guard card hook to the fully open. 3. Gently pull the card to remove it from the mainboard. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 44
Removing the VGA Card 1. Gently pull the card to remove it from the mainboard. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. 36 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 45
any DIMM from the memory board, make sure to create a backup file of all important data. 1. Press the holding clips on both sides of the DIMM slot outward to release the DIMM(1). 2. Gently pull the DIMM upward to pull it away from the M/B(2). Note:Circuit boards >10 cm² has been highlighted - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 46
Removing the Optical Drive 1. Disconnect the data and power cables from the rear of the optical drive. 2. Slide lock handle toward the right until the lock handle no removing as show below. 3. Pull the drive out of the drive bay. 38 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 47
Removing the Hard Disk Drive 1. Disconnect the data and power cables from the rear of the hard drive. 2. Use two fingers to press the HDD bracket then pull the bracket up. 3. Take out the HDD - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 48
4. Remove the HDD-ODD bracket. a. Remove the screw that secures the HDD bracket to the chassis. b. Remove the two screws from chassis. c. Lift the bracket up and turn it over. 40 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 49
5. Release the HDD data cables away from Chassis clip. 6. Disconnect the other end of the HDD data cable and ODD data cable from the mainboard. Chapter 3 41 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 50
Removing the COM2 Port Cable and Printer Port Cable 1. Remove the COM2 port cable. a. Disconnect the COM2 port cable from motherboard. b. Remove the two screws as below shown. c. Pull the COM2 port cable form the chassis. 42 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 51
2. Remove the printer port cable. a. Disconnect the printer port cable from motherboard. b. Remove the two screws according to the following picture. c. Pull the printer port cable from the chassis. Chapter 3 43 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 52
Removing the Power Supply 1. Disconnect the 4-pin and 24-pin power supply cables from the mainboard. 2. Remove the screw that secures the power supply to the chassis. 44 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 53
3. Remove the two screws that secure the power supply to the rear panel. 4. Lift the power supply module out of the chassis. Chapter 3 45 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 54
Removing the Internal Speaker 1. Open the cable clip, then release the audio cable and internal speaker cable. 2. Disconnect the internal speaker cables from the mainboard. 3. Remove the screw that secure the internal speaker to the chassis. 46 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 55
4. Take the speaker out of chassis. Chapter 3 47 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 56
Removing the Mainboard 1. Open the cable retention clip,then take out these cables. 2. Disconnect the card reader cable and front USB cable from the mainboard. 3. Disconnect the Front panel cable, OBR cable,chassis intrusion alarm cable and front audio cable from the mainboard. 48 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 57
4. Remove the cable cilp from the chassis. 5. Remove the six screws that secure the mainboard to the chassis. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. Chapter 3 49 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 58
6. Lift the board from the chassis. 7. Punching in IO Shield then you can remove it. 8. Remove the RTC battery. Note:RTC battery has been highlighted with the yellow circle as above image shows.Please detach the RTC battery and follow local regulations for disposal. 50 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 59
Removing the Intrusion Alarm Cable Assemby 1. Removing the two screws from the chassis. 2. Release the intrusion alarm assembly from the chassis. Chapter 3 51 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 60
Removing the Power Switch,OBR and LED Cable Assembly 1. Release these cables away from Chassis clip. 2. Release the locking tabs from the chassis interior(1),then Pull the OBR and LED cable assembly from the chassis(2). 52 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 61
3. Release the cable away from Chassis clip. 4. Release the locking tabs from the chassis interior(1) and Pull the power button assembly from the chassis(2). Chapter 3 53 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 62
Removing the Front I/O and Card Reader Boards 1. Removing the screw from chassis. 2. Pull the front I/O and USB assembly from chassis. 3. Remove the card reader board. a. Remove the two screws that secure the card reader board to the bracket. 54 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 63
b. Pull the card reader board out of the bracket. 4. Remove the front I/O board. a. Remove the two screws that secure the I/O board to the bracket. b. Pull the I/O board out of the bracket. Chapter 3 55 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 64
Assembly Requirements To assemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat-blade screwdriver • Philips screwdriver • Hex screwdriver • Plastic flat-blade screwdriver • Plastic tweezers NOTE: The screws for - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 65
procedure, perform the steps listed below: 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from the system. 5. Place the system unit on a flat, stable surface - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 66
Install the Processor 1. Release the load lever. 2. Lift the load lever and load plate to the fully open,then take out the CPU cover. 3. Put the CPU in the seat and close the load plate and load lever. NOTE: When you install the processor, note the arrow on the corner to make - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 67
Install the Heat Sink Fan Assembly 1. Use a long-nosed screwdriver to fix the four screws on the heat sink, in the order as shown below. 2. Connect the fan cable to the mainboard. Chapter 3 59 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 68
Install the Memory 1. Open the holding clips on both sides of the DIMM slot outward. 2. Press down the memory. IMPORTANT:pls refer to below installing memory rule. DIMM1 DIMM2 DIMM3 DIMM4 A A A A B B A B A B A A B A B Remark:A and B show different size of memory, size:A>B 60 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 69
Removing the Side Panel 1. Remove the four screws located on the rear edge of the side panel. 2. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis. 3. Lift the side panel away from the server and put it aside for reinstallation - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 70
Remove the Front Bezel and the ODD Bracket 1. Remove the front panel.(Refer to "Removing the Front Bezel" on page 30) 2. Remove the ODD bracket. a. Remove the screw. b. Remove the two screws. c. Pull the ODD bracket from the chassis. 62 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 71
Remove Outside Connect Slice 1. Punching in PCI Shelf slice then you can remove it. At the same time, punching in the COM2 port and print cover on rear plate of the chassis then you can remove it. Install the I/O Shielding 1. Install I/O shielding into chassis. Chapter 3 63 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 72
Install the Main Board 1. Put M/B in the chassis aligning the M/B I/O connector with I/O shielding. 2. Fix1~ 8 pcs screws into the corresponding hole. NOTE: Make sure the I/O spring touching M/B after installing. 64 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 73
Install the Internal Speaker 1. Insert hook of one end internal speaker into chassis, then fix the screw of other end internal speaker. 2. Connect the cable of internal speaker to main board. Chapter 3 65 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 74
Connect the Cable 1. Paste the clip to Bottom of chassis. 2. Connect the ATX 24Pin Power cable and ATX 4Pin Power cable to main board. 3. Connector the card reader USB cable/front USB cable/HDD data cable/ODD data cable/intrusion cable to motherboard. 66 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 75
4. Connector the front panel/front Audio cable/OBR cable to motherboard. 5. Use chassis cable clip to fix front USB cable &front panel cable &audio cable & card reader USB & HDD data cables(1), then use cable clip to fix front audio cable and internal speaker cable. 6. Let HDD SATA data cable pass - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 76
Install the Optica Drive Bracket 1. Install down the optica drive bracket. 2. Fix the two screws. 3. Fix the screw. 68 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 77
Install the Hard Disk Drive 1. Take out HDD bracket from chassis, Hook of HDD bracket as shonw below. 2. Open out the HDD bracket, install the HDD. NOTE: The hook of HDD bracket must level at both sides screw bore of HDD. 3. Install the HDD into the bracket. a. Use two fingers to press the HDD - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 78
4. Connect the data cable and power cable to the rear of the hard disk drive. 70 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 79
Install the Optica Drive 1. When prepare to install the optica drive, check the Lock handle whether open state. if not, open the Lock handle. 2. Install the ODD into the bracket. Chapter 3 71 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 80
3. Close the Lock handle. 4. Connect the power cables and data cable to the rear of the optical drive. 72 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 81
Install the VGA Card 1. Lift the guard card hook to the fully open. 2. Open the VGA card latch, then press down the VGA card. Chapter 3 73 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 82
Install the Wireless LAN Card 1. Press down the wireless Lan card. 2. Close the guard card hook, then fix the two screws. 74 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 83
Install the the Printer Port and COM Port Cable Cable 1. Install the printer port cable. a. Push the printer port cable to the chassis. b. Ffix the two screws according to the following picture. c. Connect the printer port cable to motherboard. Chapter 3 75 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 84
2. Install the COM port cable. a. Push the COM port cable to chassis. b. Fix the two screws as shown below. c. Connect the COM port cable to main board. 76 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 85
Install the Front Bezel 1. Install the panel onto chassis and then check if it is Installed OK. Chapter 3 77 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 86
Install the Lift Side Panel 1. Install the side Panel, then fix two Screws. 78 Chapter 3 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 87
Chapter 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. NonAcerproducts, prototype cards, or modified options - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 88
their appropriate connectors. 9. Verify that all components are Acer-qualified and supported. 10. Replace the system covers. 11. Power on the system. 12. If the problem with the system is not evident, you can try viewing the POST messages and BIOS event logs during the system startup. 80 Chapter 4 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 89
and Description System is ready. System is OK. Memory not installed or memory error. VGA not installed or VGA error. Graphics card error/not installed, graphics card memory error or graphics card BIOS checksum error. BIOS damaged. BIOS is damaged, BIOS POST jumps to Boot Block to execute the default - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 90
block code to memory in right segments. Copies BIOS from ROM to RAM for faster access. Performs main BIOS checksum and updates recovery status accordingly. Both key sequence and OEM specific method is checked to determine if BIOSrecovery is forced. Main BIOS checksum is tested. If BIOS recovery is - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 91
Description Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel). See POST Code Checkpoints section of document for more information. System is waking from ACPI S3 state. OEM memory detection/configuration error. This range is reserved for chipset vendors & system - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 92
control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. of the flash part. Make flash write enabled through chipset and OEM specific method. Detect proper flash part. Verify that the found flash part size - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 93
USB flash drive(Disk on Key, DOK). 2. Install the DOK to the system. 3. Press power button to boot the system and then press Ctrl + Home. 4. The BIOS recovery function will be executed. 5. After BIOS is updated completely, the system will auto reboot. 6. Please enter the setup menu to load default - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 94
Jumper and Connector Information M/B Placement Chapter 5 Chapter 5 86 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 95
for Intel® Sandy Bridge processor family System cooling fan connector CPU cooling fan connector 240-Pin DDR3 SDRAM slots (Channel A: DIMM4, DIMM2 Channel B: DIMM3, DIMM1) Standard 24-pin ATX power connector Front panel USB header (card reader) Front panel USB headers Serial ATA 2.0 connectors (Black - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 96
Jumper Setting The section explains how to set jumper for correct configuration of the mainboard. Setting Jumper Use the motherboard jumpers to set system configuration options. Jumpers with more Than one pin are numbered. When setting the jumpers, ensure that the jumper caps are Placed - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 97
CLEAR CMOS 3-pin Disable ME Setting (default) 1-2: NORMAL 2-3: CLEAR Before clearing the CMOS, make sure to turn the system off. 1-2: NORMAL 2-3: ME disable 3-pin BIOS Flash protect 1-2: BIOS_WP 2-3: NORMAL 2-pin 1-2: Closed 2-3: Open Active No Active (Default) CLR_CMOS 89 Chapter 5 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 98
line-out ports for easier access. Pin Signal Name 1 PORT-F_L 3 PORT-F_R 5 PORT-E_R 7 SenseB 9 PORT -E_L Pin Signal Name 2 AUGND 4 AUD_FP_DET 6 F_R_A 8 NC 10 F_L_A Chapter 5 90 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 99
4 Ground 6 RX+ F_USB1~4: Front Panel USB headers The motherboard has four USB 2.0 headers supporting four USB 2.0 ports. Addition-ally, some computer cases have DATA1+ 7 GND 8 GND 9 NC 10 USB DET Function Front Panel USB Power Front Panel USB Power USB Port 0 Negative Signal USB Port 1 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 100
Set Ready 7 RTS Request to Send 8 CTS Clear to Send 9 RI Ring Indicator 10 Key No pin PRINTER: Onboard parallel port header This is a header that can be used to connect to the printer. Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 Signal Name STROBE PD0 PD1 PD2 PD3 PD4 PD5 PD6 PD7 ACK BUSK PE - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 101
Components CPU_FAN: CPU cooling FAN Power Connector Pin Signal Name 1 GND 2 +12V 3 Sense 4 Control Function System Ground Power +12V Sensor CPU FAN control SYS_FAN: System Cooling FAN Power Connector Pin Signal Name 1 GND 2 +12V 3 Sense Function System Ground Power +12V Sensor - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 102
5V 5 COM 6 +5V 7 COM 8 PWR OK 9 +5VSB 10 +12V 11 +12V 12 +3.3V Pin Signal Name 13 +3.3V 14 -12V 15 COM 16 PS_ON 17 COM 18 COM 19 COM 20 -5V 21 +5V 22 +5V 23 +5V 24 COM ATX12V: ATX 12V Power Connector Pin Signal Name 1 Ground 2 Ground 3 +12V 4 +12V - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 103
Hard disk LED 5 GND Ground 7 HWRST_L Reset 9 F_PANEL_DET FRONT PANEL DETECT 11 NC Reserved 13 NC Reserved Pin Signal 2 GLED0 4 GLED1 6 PWRSW 8 GND 10 KEY Function MSG LED MSG LED POWER SWITCh Ground NO PIN 12 VCC 5V 14 F_PANEL_LED FRONT PANEL LED 95 Chapter 5 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 104
Unit) list in global configuration of the Veriton X4610/Veriton X4610G/Veriton X4618G desktop computer. Refer to this chapter whenever ordering the , it will NOT be noted on the printed Service Guide. For Acer authorized service providers, your Acer office may have a different part number code from - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 105
Veriton X4610/X4610G/X4618G Exploded Diagram NOTE: This section will be updated when more information becomes available. ITEM 1 2 3 4 5 6 7 8 9 NAME CHASSIS TOP-PANEL POWER SUPPLY MOTHER BOARD ODD-HDD-BRAKET MODULE LINE-CLIP CD-ROM USB PLATE USB PCB MODULE Q'TY 1 1 1 1 1 1 1 1 1 ITEM 10 11 12 13 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 106
Veriton X4610/X4610G/X4618G FRU List Category MB Kit Description Part Number Exploded Diagram Item MB Kit VX4610 Intel Q65 Intel 82579LM Acer Logo MB.VCW07.00 4 uATX W/ IO Bracket W/O 1394 V1.0 LF 1 Chassis Bezel CPU Cooler CPU Memory Chapter 6 Chassis HX092E xSFF, IO-shielding design; - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 107
46nm NT2GC64B88B0NF-CG 256*8 50nm ACR256X64D3U1333C9 LF 128*8 0.07um AD63I1B1624EU Memory SAMSUNG SO-DIMM DDRIII 1333 4GB M471B5273CH0-CH9 LF 256*8 46nm Part Number KN.2GB0B.029 KN.2GB03.022 KN.2GB07.002 KN.2GB0C.007 KN.4GB0B.010 Exploded Diagram Item "HDD HGST 3.5"" 7200rpm 160GB KH.16007.027 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 108
Category ODD VGA Chapter 6 Description Part Number HDD SEAGATE 3.5" 7200rpm 1000GB ST31000524AS(Pharaoh 6G) SATA III 32MB LF F/ W:JC45 "HDD WD 3.5"" 5400rpm 1500GB WD15EADS22P8B0 ( GP500 ) SATA 32MB LF F/W:01.00A01" HDD WD 3.5" 7200rpm 320GB WD3200AAKX221CA0(XL500-1D 6G) SATA III 16MB LF F/ W:15. - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 109
Item D-1156E#/A10A (Low-profile), Modem PCI-Ex1 card, LSI Universal Modem (PCI-E) 56K V.92 Concorde ( 802.11b/g/n 1x1 WLAN PCI-E x1 card (Low-profile) NI.10200.038 Card Reader Power Supply 101 9-in-1 CR 8.5L w/ 220W Active PFC 220V-240V PSU CHICONY POWER CPB09-D220A 220W Active PFC (2) 220V- - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 110
Speaker Internal Speaker Biostar EDCU3A (Low-Profile), Etron Tech PA.14000.050 N/A EJ168A, USB 3.0 PCI-Ex1 card, 2 extermal ports, 1 PATA 4-pin power connector, 50mm height PCB, Low-profile bracket + 470mm power Y-cable (1SATA to 1SATA + 1PATA) RA351-1, NEC μPD720200, USB 3.0 PCI-Ex1 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 111
.RF40P.002 KB.RF40P.003 KB.RF40P.004 KB.RF40P.005 KB.RF40P.006 KB.RF40P.007 KB.RF40P.008 KB.RF40P.009 KB.RF40P.010 KB.RF40P.011 KB.RF40P.012 KB.RF40P.013 KB.RF40P.014 KB.RF40P.015 KB.RF40P.016 KB.RF40P.017 KB.RF40P.018 103 - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 112
Category Chapter 6 Description Keyboard PRIMAX KBRF36211 RF2.4 105KS Black Belgium Keyboard PRIMAX KBRF36211 RF2.4 105KS Black Icelandic Keyboard PRIMAX KBRF36211 RF2.4 105KS Black Norwegian Keyboard PRIMAX KBRF36211 RF2.4 104KS Black Hebrew Keyboard PRIMAX KBRF36211 RF2.4 105KS Black Polish - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 113
Category 105 Description Part Number Keyboard PRIMAX KBRF36211 RF2.4 106KS Black Korean Keyboard PRIMAX KBRF36211 RF2.4 105KS Black Spanish Latin Keyboard LITE-ON SK-9660B RF2.4 104KS Black US Keyboard LITE-ON SK-9660B RF2.4 104KS Black Traditional Chinese Keyboard LITE-ON SK-9660B RF2.4 104KS - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 114
Category Chapter 6 Description Part Number Keyboard LITE-ON SK-9660B RF2.4 105KS Black Norwegian Keyboard LITE-ON SK-9660B RF2.4 104KS Black Hebrew Keyboard LITE-ON SK-9660B RF2.4 105KS Black Polish Keyboard LITE-ON SK-9660B RF2.4 105KS Black Slovenian Keyboard LITE-ON SK-9660B RF2.4 105KS Black - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 115
Category 107 Description Keyboard PRIMAX PR1101U USB 104KS Black US Keyboard PRIMAX PR1101U USB 104KS Black Chinese Keyboard PRIMAX PR1101U USB 104KS Black Simplified Chinese Keyboard PRIMAX PR1101U USB 104KS Black US International Keyboard PRIMAX PR1101U USB 104KS Black Arabic/English Keyboard - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 116
Category Chapter 6 Description Part Number Keyboard PRIMAX PR1101U USB 105KS Black Slovenian Keyboard PRIMAX PR1101U USB 105KS Black Slovak Keyboard PRIMAX PR1101U USB 104KS Black Russian Keyboard PRIMAX PR1101U USB 105KS Black Hungarian Keyboard PRIMAX PR1101U USB 104KS Black Greek Keyboard - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 117
Category 109 Description Part Number Keyboard PRIMAX PR1101 PS/2 104KS Black Arabic/English Keyboard PRIMAX PR1101 PS/2 104KS Black Thailand Keyboard PRIMAX PR1101 PS/2 104KS Black Spanish Keyboard PRIMAX PR1101 PS/2 105KS Black Portuguese Keyboard PRIMAX PR1101 PS/2 107KS Black Brazilian - Acer Veriton X4610G | Veriton X461x Desktop Series Service Guide - Page 118
Category Description Keyboard PRIMAX PR1101 PS/2 105KS Black Danish Keyboard PRIMAX PR1101 PS/2 104KS Black Czech Keyboard PRIMAX PR1101 PS/2 105KS Black Romanian Keyboard PRIMAX PR1101 PS/2 105KS Black Turkish Keyboard PRIMAX PR1101 PS/2 105KS Black Turkish-Q Keyboard PRIMAX PR1101 PS/2 105KS