Adaptec AHA-3940U Getting Started Guide - Page 12
Adaptec Technical Support and, Services
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10 Adaptec Technical Support and Services If you have questions about installing or using your Adaptec product, check this installation guide first-you will find answers to most of your questions here. If you need further assistance, please contact us. We offer the following support and information services: Electronic Support Technical information, including product literature, answers to commonly asked questions, information on software upgrades and other topics is available electronically through the following: s Adaptec World Wide Web (WWW) site at http://www.adaptec.com. s File Transfer Protocol (FTP) server at ftp.adaptec.com. s CompuServe Adaptec Forum at GO ADAPTEC. s Adaptec USA Bulletin Board Service (BBS) at 408-945-7727; supports up to 28,800 bps (bits per second), 8 data bits, 1 stop bit, no parity. No product literature is available on the Adaptec BBS. s Interactive Fax System at 408-957-7150. Technical and Product Support s For technical support and information about many of Adaptec's electronic support services, call 800-959-7274 or 408-945-2550, 24 hours a day, 7 days a week. s To use the Adaptec Interactive Support System, call 800-959-7274 or 408-945-2550, 24 hours a day, 7 days a week The system prompts you with questions regarding your problem and then provides step-by-step troubleshooting instructions. s To speak with a product support representative, call 408-934-7274, M-F, 6:00 A.M. to 5:00 P.M., Pacific Time. After hours, on weekends, and on holidays, product support is also available for a fee at 800-416-8066. Sales and Ordering Information s For sales information, call 800-959-7274 or 408-945-2550, M-F, 6:00 A.M. to 5:00 P.M., Pacific Time. s To order Adaptec software and SCSI cables, call 800-442-7274 or 408-957-7274, M-F, 6:00 A.M. to 5:00 P.M., Pacific Time. s To request additional documentation for Adaptec products, call 800-934-2766 or 510-732-3829, M-F, 6:00 A.M. to 5:00 P.M., Pacific Time. 12 AAAAAAAAAAAAAAAAAAPPCAAAAAAaruHiAAArrntAAAArtAAAeN-SAAAn3uAAApt9mAAAeD4AAAcbAAA0aeAAANtUerAAAu::/AAA3mAAA519AAA11b4AAA1/eAAA010rAAAU4:4AAA/04WAAA9-AAA960AAA/43AAA059AAA,6AAA4R8AAA0e-AAAU0vAAA0AAA.WAAABAAADEAAAAAACIAAAnNAAAsAAAtDAAAaAAAlalAAAtaAAAetAAA:i1oAAAAAA1nAAA/G1AAAAAA8uAAA/i9AAAdAAA6eAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA