Amana NTW4501XQ Use and Care - Page 10

Troubleshooting - lock

Page 10 highlights

REINSTALLING/USING WASHER AGAIN To reinstall washer after non-use, vacation, winter storage, or moving: 1. Refer to "Installation Instructions" to locate, level, and connect washer. 2. Before using again, run washer through the following recommended procedure: To use washer again: 1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets. 2. Plug in washer or reconnect power. 3. Run washer through Casual cycle to clean washer and remove antifreeze, if used. Use half the manufacturer's recommended amount of detergent for a medium-size load. TROUBLESHOOTING First try the solutions suggested here or visit our website to possibly avoid the cost of a service call... http://www.amana.com/help If you experience Possible Causes Solution Vibration or Off-Balance Check the following for proper installation or see "Using Your Washer" section Feet may not be in contact with the floor and locked. Washer may not be level. Load could be unbalanced. Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet. Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound. See "Level the Washer" in "Installation Instructions". Load dry garments in loose heaps evenly around basket wall. Adding wet garments to washer or adding more water to basket could unbalance washer. Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single garments. Use the Normal Regular cycle and select Large Load Size for oversized, non-absorbent garments such as comforters or poly-filled jackets. See "Cycle Guide" and "Using Your Washer" in this "Use and Care Guide". Noises Clicking or metallic noises Objects caught in washer drain system. Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items. Gurgling or humming Humming Water Leaks Washer may be draining water. Fill light is on. It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the basket. It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the Drain & Spin cycles. You may hear the hum of the sensing spins after you have started the washer. This is normal. Sensing spins will take several minutes before water is added to the washer. Check the following Washer not level. for proper installation: Fill hoses not attached tightly. Water may splash off basket if washer is not level. Check that load is not unbalanced or tightly packed. Tighten fill-hose connection. 10

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10
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage,
or moving:
1.
Refer to “Installation Instructions” to locate, level, and
connect washer.
2.
Before using again, run washer through the following
recommended procedure:
To use washer again:
1.
Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
2.
Plug in washer or reconnect power.
3.
Run washer through Casual cycle to clean washer and
remove antifreeze, if used. Use half the manufacturer’s
recommended amount of detergent for a medium-size load.
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call...
If you experience
Possible Causes
Solution
Feet may not be in contact
with the floor and locked.
Front and rear feet must be in firm contact with floor, and washer must be level
to operate properly. Jam nuts must be tight against the bottom of the cabinet.
Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in “Installation Instructions”.
Load could be unbalanced.
Load dry garments in loose heaps evenly around basket wall. Adding wet
garments to washer or adding more water to basket could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single garments.
Use the Normal Regular cycle and select Large Load Size for oversized,
non-absorbent garments such as comforters or poly-filled jackets.
See “Cycle Guide” and “Using Your Washer” in this “Use and Care Guide”.
Empty pockets before washing. Loose items such as coins could fall between
basket and tub or may block pump. It may be necessary to call for service to
remove items.
It is normal to hear metal items on clothing such as metal snaps, buckles, or
zippers touch against the basket.
Objects caught in washer
drain system.
Clicking or
metallic noises
Gurgling
or humming
It is normal to hear the pump making a continuous humming sound with
periodic gurgling or surging as final amounts of water are removed during the
Drain & Spin cycles.
Washer may be draining
water.
Check the
following for
proper installation
or see “Using Your
Washer” section
Washer may not be level.
Vibration or Off-Balance
Noises
TROUBLESHOOTING
Humming
You may hear the hum of the sensing spins after you have started the washer.
This is normal. Sensing spins will take several minutes before water is added
to the washer.
Fill light is on.
Washer not level.
Water may splash off basket if washer is not level. Check that load
is not unbalanced or tightly packed.
Fill hoses not attached
tightly.
Tighten fill-hose connection.
Check the following
for proper installation:
Water Leaks