Apple MC408LL Apple Technician Guide - Page 54

Hard Drive Noisy, Symptoms, Quick Check

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5. After cable was reseated, verify that system boots successfully to hard drive, and that Disk utility 'Verify' function reports no errors. Yes Issue resolved by cable reseat. No Replace hard drive cable and X03 go to step 6. 6. After hard drive cable was Yes Issue resolved by cable replaced, verify that system replacement. boots successfully to hard drive, and that Disk utility 'Verify' No Remove user's hard drive and function reports no errors. install a known good up to date Mac OS X 10.6 bootable hard drive, or blank hard drive that you'll first restore by booting from the original Mac mini Install DVD. Go to step 7 7. After hard drive was restored or replaced with known-good one, verify that system boots successfully to hard drive, and that Disk utility 'Verify' function reports no errors. Yes Replace defective user's drive. H05 No Cable was replaced and installed known-good Hard Drive did not fix the issue: M19 replace logic board. Hard Drive Noisy Unlikely cause: LCD panel, logic board, power supply, speakers, camera, microphone Quick Check Symptoms Hard Drive Noisy • Noise during start up • Noise during operation • Noise when drive is copying or saving data Quick Check 1. Start up from original Mac Mini Install DVD. Verify S.M.A.R.T. status of drive using Disk Utility. 2. Repair disk using Disk Utility. 3. Determine if noise is comparable to another machine of the same model. 2010-08-03 Mac mini (Mid 2010) Symptom Charts - Mass Storage 54

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Mac mini (Mid 2010) Symptom Charts — Mass Storage
54
2010-08-03
5.
After cable was reseated, verify
that system boots successfully
to hard drive, and that Disk
utility ‘Verify’ function reports
no errors.
Yes
Issue resolved by cable reseat.
No
Replace hard drive cable and
go to step 6.
X03
6.
After hard drive cable was
replaced, verify that system
boots successfully to hard drive,
and that Disk utility ‘Verify’
function reports no errors.
Yes
Issue resolved by cable
replacement.
No
Remove user’s hard drive and
install a known good up to
date Mac OS X 10.6 bootable
hard drive, or blank hard drive
that you’ll first restore by
booting from the original Mac
mini Install DVD. Go to step 7
7.
After hard drive was restored
or replaced with known-good
one, verify that system boots
successfully to hard drive, and
that Disk utility ‘Verify’ function
reports no errors.
Yes
Replace defective user’s drive.
H05
No
Cable was replaced and
installed known-good Hard
Drive did not fix the issue:
replace logic board.
M19
Hard Drive Noisy
Unlikely cause:
LCD panel, logic board, power supply, speakers, camera, microphone
Quick Check
Symptoms
Quick Check
Hard Drive Noisy
•
Noise during start up
•
Noise during operation
•
Noise when drive is copying or
saving data
1.
Start up from original Mac Mini Install DVD. Verify
S.M.A.R.T. status of drive using Disk Utility.
2.
Repair disk using Disk Utility.
3.
Determine if noise is comparable to another
machine of the same model.